Andrew is super attentive
All is good Jose Is awesome. Thank you.
Cristina was excellent at customer service and ensuring I knew where my vehicle was in the repair process the entire time.
I noticed when I got home the rear interior trunk of the car had some parts missing that would hold the interior liner if the trunk area so it is loose and definitely not fixed properl and still some glass shards from the damage to rear windshield . Please let
I kept me informed on all manners. Helped with rental car services
I had the best experience. Jose called me regularly to provide updates regarding my car. I had mentioned I was having a hard time with my rental experience but he consistently advices me that my car was being taken care. When I picked up my vehicle, it felt great to know my car was in good hand and looked like new.
The drop off appointment I made through Service King was for 7:00 AM on Tuesday, November 5th. I broke my neck getting there on time, but the person assigned to helping with this Liberty Mutual repair did not get to the office until 7:30 AM I received neither an apology nor an explanation for this unprofessional behavior. That is my only criticism. Kudos to the repair team! I am very happy with those results.
We r very satisfied with our service. We recommend yall to anyone. We Thank You again.
Andrew was great! Everyone was! Thank you all.
Service was superb! Car looked fantastic!
Your employee Andrew, is a great asset to your company! He provided exceptional customer service.
Jose was awesome l. Great communication and care of my truck.
Thank you so much! Y’all did a great job & finished repairs sooner than expected!
Vehicle Make : Volkswagen
Customer service was very good.
The staff was very helpful and friendly. They were obviously knowledgeable about their services and were able to give me a couple of different estimates for repair, based off what they thought could be repaired and what needed replaced completely. Every other body shop just wanted to give me estimates based off the cost of new parts and never worked with me to show me what parts were actually repairable. I would highly recommend this Service King for anyone looking for a body shop in the DFW.
My service Technician Jose did a awesome job, he was quick and Courteous, he updated me on the process daily great Customer service thank you Jose
The pointman on this job was fantastic. He was detailed, thoughtful, prompt, and gave a true representation of quality customer service.
Excellent timing, friendly service, great job! 10 stars!!!