I was happy with the service and the prices to repairing for the last 2 times in the past , it’s very reasonable, that why I comeback but this time I am désappointed, because your agent did not give me an estimate about a repair, she just said :” I take care it, and work with the insurance company.” You just pay your deductible $ 250. Base on the damage ( just 2 little scratches on the rear bumper, only the paint and I am not professional but I think I can repaint it by myself in an hour ) . And on the final bill I can not believe you charged almost $1000 for this. It is stupid, it’s overcharged. I still have a picture of this damage before bring my car in . It’s a 1000% overcharged. If your agent give me an estimate like you guys did in the past, I think I bring my car somewhere.
Josie did such a great job communicating with both myself and wife. The truck looks great!
The leather on the inside of my car was dirty, extra scratches/marks were found on the outside of the car, the clear protection cover has a bubble in it and my truck mat is missing. I had to clean the inside and outside of my car to get the dirty off the leather and try to get marks and yellow tape off the outside of my car. Now i have to call to see if they have my trunk mat or need to order me a new one. I had a better experience the first time I brought my car here. Now it seems like an inconvenience.
Everything was great. The job was perfect and it was finished very quickly.
Vehicle Make : Mercedes Benz
The repairs took slightly longer than projected but I was kept abreast of the status and the final results were stunning. Congrats to John and to Mike and the rest of the team especially Jo, the 'glue'. ;-)
Staff kept me well informed the repair process. Great customer service
The entire staff were courteous, professional and engaging.
Service King is absolutely wonderful! I wouldn't use anyone else....they do a great job! We are definitely satisfied!!! Thanks for getting our vehicle to us quickly...E. Christensen
Returned the car with problems
Thank you for your quick and wonderful service my
Car looks beautiful again, excellent job well done.
Vehicle Make : Mercedes Benz
Jossie **** service advisor was professional, friendly, and thorough. The process was smooth and they kept me in the loop throughout the duration of my repairs. They even took care of my rental needs. Upon pick up the staff in the office all greeted us promotly as we walked in. They even washed my car. On the scale of ****(worst) - 10(best) Iwould rate service king an 11! Keep up the great work! I will definitely be recommending Service King to any and everyone looking for auto repairs.
Staff especially Jossie was very kind and knowledgeable about everything!
Vehicle Make : Volkswagen
Repair was perfect and my car came back spotlessly clean inside and out. 3 days start to finish. Very impressive.
Really like the communication process that you have in place. In every step you'll send out a text to let customer know the status of their vehicle.
Jossie was so great to work with. She was able to get my car back to me sooner than expected! The whole team was very kind when I called in and provided all the information I asked for. Will recommended to others. Thank you all!
Whole team was awesome from start to finish. The workmanship was beautiful
The whole process couldn’t have been easier!