Being in an accident, dealing with police reports,insurance companies, estimates can be time consuming and stressful. Key collision made it all too easy , they even got me a rental. Kyle at the front desk was very pleasant and kept me up to date on my vehicle s progress. Shaughn got me a rental and I was on my way. But most of all the work on my 2016 ODYSSEY was PERFECT. I STRONGLY recommend KEY COLLISION in salem NH.
Service was top notch. I just have a concern about the paint not matching completely. I was waiting for a clear sunny day to come to my conclusion. I also asked a college and he also thinks the colors are off. Feel free to contact me.
The staff at Keys Collision in Salem NH were incredible. Completely happy with the work done on my car and the customer service. Very prompt and professional. If I ever needed body work again, I would 100% go to them.
Having never been in a car accident before, I had no idea where to start with getting my car fixed. After calling almost 10 repair shops that my insurance recommeneded, Key Collision was the only one that could take me the same day. All the others would not even let me on the lot for weeks. My experience from day **** was amazing! Every Tuesday and Thursday I would get a phone call with an update on my car, and my complete back end was fixed in a week and a half! Key Collision and Geico made the entire process seamless and I knew what was happening the entire time. I can not express how happy I am with their customer service and the work done on my
Kyle and Tim were a pleasure to work with. I never felt like I was an inconvenience and I really enjoyed the constant update with my vehicle. I will definitely recommend your shop and will Keep you in mind for the future. Thank you
The team was very nice. They kept me up to date on the status of my car. When I picked my car up it looked good and was clean on the inside.
Without fail, I received my updates every Tuesday and Thursday. Everyone was helpful and friendly.
Kyle was so friendly and direct from start to finish. He walked me through the process of getting my family's car fixed, which could have been very stressful if I had chosen to go somewhere else. He dealt directly with the insurance company and made the payment a breeze. I'm so happy I decided to come here. Super professional. Thank you Kyle and Key Collision.
Poor communication, lie too me about calling, will never Bring a car there ever again,very disappointed with Geico and there management team and sending the manager out to intimidate me lie and then taking an extra 3 days to complete work and if someone wants to call me and talk about this please do again would never Bring in a car there ever again and will let everyone I know to keep clear of that place
Very professional, friendly staff. Very happy with the work completed!!
Staff was knowledgeable, helpful and very polite. I was pleasantly surprised at the level of professionalism by each member of the staff that I encountered.
The customer service is excellent. Was always
kept up to date on progress
I wasn't completely dissatisfied. I was very happy and surprised by the detailing of my car and happy that my doors were fixed. However the paint that was done does not match and there was minor damage done when I got my car back. Will be contacting them tomorrow
A gasket is sticking out of tbe bumper. Can we set an appointment?
My car looks great, and I was absolutely blown away by how quickly key collision was able to turn around and finish the work.
Good communication and my car was cleaner than when I dropped it off!
Everyone was helpful and my car looks great...the detailing was a nice surprise!!