The eta of my car repair changed from Friday to Thursday then back to Friday. When I called to inquire on Friday no one called me back ( I left two voicemails) and only a text was answered saying that it now wouldn’t be ready until Monday. This left me without a car for a week and I had to rent a car over the weekend because I was not given enough notice to make other arrangements.
More than satisfied. My car was so clean I side and out. I have paid 150.00 for details v my car and it could not hold a candle to the job key auto Did! Kudos to customer service as well!!
Will highly recommend them!
It looks great and ride's the balls thank you Doug
Tom, I believe was the person who greeted me both when dropping off my car and picking it up ,was wonderful to deal with. Very friendly and personable. I have only had my car back since 10:00 this morning, but I am happy that my repairs come with a guarantee. My car was spotless inside and out . Thank you
Thumbs up to Key collision. You kept me informed every step and arum was great to deal with
I have used other auto body repair shops in Salem NH, none of them compare to Key Collision. Thank you very much for your friendly service.
You had my car for two weeks for what appeared to be a bad scratch how long would you have had my car if it was a major accident and it still wasn't done when it was said it was going to be done it was a bit frustrating
Everybody was very nice and professional my car came out amazing and was cleaned inside and out when finished very happy job well done thank you very much
The experience exceeded my expectations. I was thrilled by the body work that was performed and even more surprised when I walked into a completely clean interior. Great experience thank you very much.
Vehicle Make : Volkswagen
I really liked the text updates. Accompanying pictures would have been a great addition.
Vehicle Make : Volkswagen
We are extremely happy with the quality of work and the time the work was completed.We would recommend you to anyone
I had previously used Key Collision and they did a good job in the repair of my vehicle. It is why I chose to use them again. I appreciated being updated on the progress of the repairs.
Car looks great, inside & out! Thank You
Tim was exceptional. He answered all my questions and that made me know my car was in good hands. The two associates that handled the rental were also very courteous. I was highly satisfied.
Staff was friendly and helpful. Service was excellent repairs were excellent car was washed and detailed. Would recommend!
Whole process was great!
Not sure what cleaner is used on windshields, but it leaves a weird film on the glass. It’s really noticable in the rain. I had to re-wash the windshield with a different cleaner when I got home.