I loved the email updates. That way I didn't have to call to find out what was going on. It would be nice to have more updates, more often, though. Customer service and actual services performed were outstanding!
Everyone at Bavarian Body Works is so nice and helpful. It was a pleasure to work with them.
Vehicle Make : Mercedes Benz
Very friendly and professional staff. Appropriate amount of communication throughout the entire process from beginning to end. I will definitely refer others to you!
Vehicle Make : Mitsubishi
None. Y'all are great!
Vehicle Make : Mini Cooper
My car looks fabulous!
I took the car in to get a dent out of the trunk. A more perfect job could not have been done. It’s like it was never even there- i’m very pleased i chose to take it in there.
We are very pleased with the results
Appropriately stated: "Job Well Done"
Great job I’m very satisfied
Bavarian did a great job. The car looked like it came off the showroom floor. I will recommended them to other people.
Vehicle Make : Mercedes Benz
I think Jeff was very easy to work with and paid attention to the details. My frustration with my experience was that of the rest of the office as their attention to sensitive and important details were dropped and disregarded all over the place. Communication was a mess. I would get random calls that were intended for someone else, I would be given incorrect info, They would call my ex wife to communicate with her about things that should only be communicated with me and all the details were clearly and deliberately noted on all paperwork. Just plain carelessness, sloppy and lack of attention to details and that matters. Seemed that Jeff's efforts to make this a smooth and positive experience was ignored and that really bothered me. Again, if it wasn't for Jeff, I would be very dissatisfied with this experience. He saved it!
More timely communication on supplemental repairs.
Excellent customer service and fast service.
You guys are great! Excellent service all around.
The staff at Bavarian Body works went the extra mile to ensure I received timely updates on my repairs and the minivan looks amazing. I couldn't be happier!
Quality work! Maybe you guys can give a call once or twice especially when you promise to call. The initial emails were going to my spam mailbox, and I had no way of knowing the status of my repair until I found this out. People promised to call me twice but didn't.
The girl who helped me to get my car that day made all the difference. I don't remember her name, but she was nice and friendly.
Everyone was friendly and responsive! I will go no other place for all future repairs!
I really appreciated the kind service the staff showed me. Not only was my car fixed but they gave it a wash and detailed the interior, which was a pleasant surprise and showed me how well they treat their customers.
Took too long, cost was more than twice what the initial estimate was and I had to keep calling back to get an idea of when the car would be ready. The work looks very good, but the process, price, and communication was not good.
The team was curteous and the process was seamless. I was impressed with how quickly my repair was completed, and the finished result made my car look good as new. I would definitely recommend Bavarian to others.