The collision department was well organized and professional. Danny kept me updated on the progress of my vehicle. I didn’t have to worry about anything. Excellent service. Thank you BMW
Many thanks to Danny Lee, who was helpful and a pleasure to work with. I am very pleased with the work done on my vehicle, and will share it with anyone in need of repair.
Jeremy was great at keeping me updated on the status of my car repairs! Once I got my car back it look perfect.
Customer service was great and the representative explained the repair and insurance claim process in great detail.
The staff was professional, competent, personable, and very knowledgeable. Mr. Jeremy Eck delivered an outstanding customer service experience to me. I will recommend BMW of Mobile to everyone!!!!!!!!!!!!!!!
Jeremy Eck and the receptionist were great to work with. They kept me inform of the status of my vehicle and guided me on the rental car process. I teach Customer Service Training for a living and I couldn’t ask for better customer service.
Very nice staff and quick service
Jimmy was very nice and took time to answer all of my questions. The work done on my car was fantastic, like it never happened, and on top of that my car was cleaned inside and out. It really looked great I'm so happy with my experience all around.
I was pleased to receive my car back cleaner than I sent it in. Also, Jeremy made sure there was constant communication as to what was going on and a completion date. My car was completed before the original date thought. So, an outstanding job done and expectations exceeded.
I was kept informed and updated as promised. I would recommend BMW to others. Thank you.
Very professional and curtious polite thankful for the buisiness and made me feel at ease going and getting rental while I had to leave my vehicle to be repaired def be back in future if I need car repair thanks and God Bless the BMW Crew!!Merry Christmas Jesus is the Reason for the Season!!!
Jimmy kept me informed during the entire process and was always able to answer any questions I had. It was an unfortunate meeting with a wreck but he and the staff were very kind and made the experience as nice as could be.
The entire staff at BMW Collision Center of Mobile is professional, efficient, trustworthy, capable, & absolutely amazing at their jobs. They performed our repair in a very timely manner & the repair work is of the upmost quality. I will take any future car repairs to them & recommend them to everyone we know.
Mr. Jimmy was great!! I will recommend yall to anyone who will listen. Thanks again.
The experience was awesome. I will highly recommend this business to others.
Excellent customer service and they had me in and out in two days, just as they said.
Best place to go for car services in Mobile. Thank you Jeremy for your professional care of my vehicle. You made the service easy for us!
Fast and good service. Thanks
I am very satisfied with the way my car was ha
Handled by BMW.It looks good. Thanks Jeremy