Very good customer service!
We thoroughly appreciate the attention to detail first and foremost of making our car look like nothing ever happened. Also would like to say that Erica,from the time she first looked at it to the many times we talked on the phone about things found after the initial estimate to the day we picked it up was professional, personable and made me feel like we were the only ones getting out car repaired. I have purchased a few vehicles from Reynolds Ford and will continue to do so but I as of now if the need arises again will go straight to Reynolds and to erica. Thank you for everything
Special Thank You to Russell for stepping in and getting the job done. What I thought looked hopeless turned out he had everything under control.And as long as Russell is there we will always do our business with you. Just hopefully no more dings....
The car looks great. It looks like it did new. Thanks so much. Joanne and Kelsie were the greatest, they were always helpful and friendly. They even helped me with the rental car and gave me directions when we got lost. I felt as if I had known your staff all my life. Again thanks so much and I will be sure to send anyone I can to you when they need repair work done on there vehicle.
Reynolds was very professional! Completely transparent and kept me posted as to the progress of the job!
The customer service was amazing! I really appreciated Kelsie looking out for me and my vehicle. I will certainly be recommending them to all of my friends.
They did a great job or very professional very warm and friendly and worked hard to finish my car as quick as possible. Love that they even detailed the inside
Great job great people. Thank you
Reynolds ford did a great job repairing our 2014 mustang.
The receptionist was nice and very helpful, and everyone else I talked to was, too. I will definitely recommend you guys and I'll come back if I ever need more repairs.
Joanne was a dream!!! She made the experience so pleasant. Didn’t have contact with anyone else but the job seems to be done well!!
I was very happy with my experience! My service writer Kyle and the lady at the front counter (I did not catch her name) were both professional, informative, and exhibited great customer service. Hopefully, I will not have to return anytime soon for a repair, but I would definitely return to this shop and recommend others. Also, I can’t forget to mention, the waiting area was clean and the coffee was good! Thank you!
Buffing compound still on side of truck. Interior was full of sanding dust. Forgot to put on running board. Was still inside in box.
The staff made a frustrating situation as pleasant as possible! I appreciated their attention to detail and the twice weekly updates are above and beyond. Have already shared my experience and will recommend Reynolds to others! Thanks so much!
Friendly, knowledgeable staff. Excellent repair. Car looks brand new! Kelsie was especially helpful.
Kelsie and staff were exceptional. Very attentive, always available and quick with responses.