You shouldn't promise delivery of vehicle after repair if you cannot meet the deadline. And I had to call in a day after you assured me I would hear from you. Even if you're running behind you should communicate it in a timely manner and not leave your clients hanging.
Great service from Jesus and Enrique.
Great service. Timely repairs. Excellent communication. Friendly staff- for the most part. Fenomenal work done to my Nissan. Thank you greatly.
On time, fair and professional!
Absolutely invisible repair! I couldn't believe how perfect it looked. Staff was always respectful and polite. Communication was outstanding!
Car came out great, looks brand new again,done in a timely fashion and I was always keep in the loop, thanks!
Great customer service 5 star
Everyone very nice and helped me with my needs. My car looks very good ????
Very courteous and professional. Work done was excellent.
Great team work keep up the good work????
The staff was professional and polite, the work was completed promptly and surpassed my expectations.
From the start to the finish, I was treated very courteously. I was informed several times as to how the repair work was going. This is a first class organization. My car was returned to me looking like new! I would recommend J&C Collision Center to anyone needing body work or accident repair work.
Thank you for doing such a great job on my car repairs! J & C Collision made the process easy and stress-free, and the quality of the repairs are excellent. I will definitely recommend your services to others.
Your team made this experience easy and pleasant to deal with.
I know that in the future, I will use J&C Collision for my repair needs. Thank you so much for everything.
Thank you. The text updates are great! Referring my sister to you.
You guys did an outstanding job on my Mali. I felt like I was getting into a brand new vehicle. I appreciate the work, the kindness, and the updates via text so very much. Thank you!!
Great customer service and updates through e-mail.
Great body work. Looks like new. One problem....the fragrance used in detailing or cleaning the inside of the car was overpowering.
The process was easy and I was updated throughout the time my car was in the shop. My car was done when promised and looks great! Thank you Enrique!
Vehicle Make : Volkswagen
They are very professional and thorough in their process. We received the car in 3 days as promised. Scott kept us updated at every step of the process. We are definitely a very satisfied customer at the end.
The repair was done beautifully with extra attention
paid to detail. My truck looks much better than before
It received the damage I had to get repaired. The
frequent updates by text and email were very much
appreciated too. Great job! I'm coming back for body
work on my other vehicles. Thank you!
Great customer service & excellent customer satisfaction on my vehicle.
Vehicle Make : Volkswagen
Micheal was very helpful. I liked the text updates. Staff was helpful when I called.
We would like to say how great a job J C collision did on our car. We would give them 5 Stars.My wife and I absolutely loved the work and we would consider anyone with needs of body work not to think twice about their work. We thank you again for the great work.
I was very impressed with the entire staff there, especially Jesus. I. I wouldn't hesitate to go back there for any auto body mechanical repairs.
Team was great. Quality job. Will recommend J&C to others.
I was very pleased with everything and I certainly would recommend you to anybody so thank you so very much I appreciate all the work you did. How do I send it to.
Fidel & crew did a wonderful job of keeping us informed along the way. They did a beautiful job on my car. I hope none of my cars ever need body work again, but if they do, I know exactly where to go! I will recommend J&C Collision to all of my friends.
Exceptional job from customer service to the work done on my car. I will refer anyone I know that needs this type of service. Thank you J&C Collision
J&C staff member Jesus in the office was courteous, helpful, & clear in his responses to my questions. The work was completed in a few days instead of a week, as was estimated on the day I left the car with J&C, & appears to be very well done.
I was happy, surprised, and very pleased with not only the outcome of the final repair, but also the courteous, friendly, and knowledgeable team members. Highly satisfied to say the least. Outstanding!
Great service. Friendly staff. Quick turnaround.
Great service and a job well done! My car is beautiful again!
I really liked the emails that i would get giving me updates. They went out of their way to get ask the parts missing. They even completed the work when they said they would.
Great service. I enjoyed the updates.
Thank you for a job well done! My vehicle is back to normal! I'm thankful for your excellent service, from beginning to end.
Very nice staff, especially the guy who gave me my car back (Art?). Thank you!
Each one of their staff took excellent care of me. Their text messages regarding the progress if my vehicle were helpful.
Great customer service and a high quality repair. It took longer than quoted but it was worth it in the end.
Fine job done for a fair, non-insurance price and in a timely manner.
Everyone we spoke with or who helped us in any way were friendly, courteous and seemed to be on top of the situation. This was much appreciated. And the work on the car appeared to be well done.
Best service in the Industry. Very fair pricing, honest appraisal and professional staff. Almost can wait until the next collision. ????????????
It looks like a newer Carmen I am so excited and amazed on how the car looks. Haven't driven it far so I don't know about the internal part yet
You guys did a great job. From start to finish, very professional. Loved the experience
Very professional staff and a quality job. The best auto repair facility that I've used over the past 30 years.
The service at J & C was exceptional!!!! Scott was helpful through the entire process. Not only was my car repaired, it was washed and detailed!! You guys did an amazing job and would recommend your service to anyone!
From start to finish, everyone at J&C I came into contact with was exceptionally professional. My car looks great, the paint job makes it look brand new, and I will definitely recommend them to anyone I know who might be in need of body repair services. Having another car hit mine was not an ideal experience, but knowing I found a collision place I can trust and recommend is definitely the silver lining.
Excelente trabajó muy buena decisión hice en llevarlo a ustedes, estoy satisfecho y contento y muy feliz al ver mi tacoma en excelente condiciones gracias por su atención y su buen trabajo muchas gracias
Arlene, Fidel, Jesus, and Enrique were stupendous in having to deal with their professionalism and easy-going demeanor, including but not limited, to their accommodating me to prividing ne and my daughters a ride to Cronies to have lunch while the Fiat was getting its final details prior to my picking it up
Fidel and the repair team did a great job on the repair, the estimate and communicating the status of work.
Thanks to the entire crew for all your professionalism and a job well done!
A wonderful job performed by a great crew!!
When picking up the car I noticed one of my headrest tvs monitors had fallen out assuming it happened during detailing and the wires ripped off the circuit board , but Enrique said that you guys work with a stereo shop and that you would take care of it. And also since a new door was installed and glass was swapped from door to door my window tint had 3 new little gouges in it :( I hope that you guys a can cover the cost to get it re done. I'll be calling tomorrow about that. And overal im very satisfied with the way my suv looks it looks way better then it did before the accident even happen. And I appricate the communication via text message and by phone call, communication is key. And picking up the suv with a fresh detail job too was a major plus the exterior was extremely dirty when I dropped off too.
Everyone in your company that I've ever dealt with and this is my second time I've used J&C is fabulous. From Arlene in reception (sorry if that's not her name) Fidel, Enrique and Jesus we're fabulous and accommodating as was Michael last time I was there. I will give you a glowing Yelp review like I did the first time and I always recommend you to anybody who ever asked about collision repair on a car. Thank you!!!
You guys have a great team. Fidel was great help and was up front with the repairs my car was going to have thanks joe
Staff extremely professional and friendly, office clean & comfortable...will recommend highly. Thank you very much .
My 2014 Genesis looks better than new.
Vehicle Make : Volkswagen
Everyone was so nice and helpful! My car looked brand new and they kept in touch with me every step of the way! If I ever need anything done to my car I will sure to go back!
Could not have been a better experience from drop off to pick up.
The staff make every effort to satisfy there customers by being thorough and understanding customers needs ensuring eveyhing in order. Thank you J&C ... Good Job!
Friendly and professional
Thank you to both the service AND repair team for making me feel like a priority and taking care of my vehicle!
Very friendly service with nothing but a professional atmosphere.Very good at answer all of my questions and communicated with me daily with the progress.
The best customer I have experienced!????????
Jesus and his crew always do a great job and deliver quality work it's my second car bringing in to get work done !
Vehicle Make : Volkswagen
Special thanks to Michael Gomez; he really took care of my requests and my car.
I have to say that my experience with J&C was the best collision service I have ever received. The daily updates were great. All of my future collision repairs will be with J&C. Mark at Progressive was great also. Thanks for an overall great experience. Glen and Connie Y
Great experience very courteous
Amazing! Phenomenal! Professional !! ????????????
Great service, great job on the car! Very professional. Thank you for everything!
They were very nice and did great work
Very thorough, curtious, professional and all around awesome!
The service was excellent, however I am not happy with the color of the bumper. It looks white whereas the car color is pearl.
From the first call, the estimate. The follow up, the actual repair and ensuring I was 100% satisfied, I was very pleased with their professionalism. Enrique and 4-5 others I had contact with were perfect. My new body shop on choice!
Nice job start to finish. Thank you.
Very nice and helpful! Thank you.
Thank you for your most professional service. I was kept informed during the process and given excellent customer service!
Thank you for everyone's close attention to detail. I was happy with the turn out and very impressed that they even went through the trouble to re plasti dip my emblem. Thanks a bunch for that. Also thank you for sealing my license plate rod with a rubber gasket! That small addition really made my day. Michael has also been great keeping me up to date with the whole process. I will definately come back to this shop for future needs should they cone around. Great job everyone, I am a very satisfied customer!
J & C did a beautiful job on my vehicle. I'd recommend them to anyone.
They have been polite, professional and expedient with their service! Excellent!
Very satisfied. Everyone is nice and professional . Highly recommended. Very grateful for the service!
AMAZING! I never had the experience of dealing with such a professional company! They literally took care of everything regarding the repair of my car. They kept me updated on their progress and dealings with the appraisers and insurance company. They even notified my rental car of my need for an extended rental time. I highly recommend J & C Collision - they are an A company!
Excellent service. Worked with me on all my concerns. Also kept me informed about the progress and delays. Love this repair shop.
the staff was amazing ,curtious , and very friendly. the updates and status texts are a brilliant idea. was very satisfied with j & c collision.....would definateley recommend them
Vehicle Make : Volkswagen
I am thrilled with my experience - prompt, professional, accommodating, responsive. The customer service went above and beyond, and the workmanship is perfect. Thank you very much!
Professional and friendly staff
Thanks for your patience with me
Another excellent transaction with J&C. Paint matching and finish are fantastic. Support and front office interactions great. Overall, a great experience.
Awesome job guys!!!! She's perfect like it never happened!!!!!????????????????????
Thank you so much for fixing my car and making it like new again. I really appreciated that I got phone calls and text messages along the way so I knew what was going on. Great communication.
Thank you for your help concerning our vehicle your team did a wonderful job! Thank you Jesus Arias you went the extra mile making sure our car was in good condition. Thank you Maria V
Excellent customer service and a job well done.
Good service I would recommend your shop Thank you
Thanks for all the updates on the progress.
Prompt, professional. I would not hesitate to use this company again.
I appreciate the professionalism of your staff. They were pleasant and respectful. After the repairs were completed, my vehicle look just like new. I did not expect that my vehicle would be washed on the outside and vacuumed on the inside, that was a pleasant surprise. I was updated by phone and text as to the progress of the repairs. The check in and check out process was quick. Should I ever need your services again, I will definately call you. And I will recommend your company to anyone.
Always a pleasant experience. Enrique makes us feel as if we are in great hands. Very professional.
Great service. Everything was well organized and everybody very friendly
A little early to tell, but the few hours I have had the car back, everything seems great. Appears the work was done well. I was kept informed of the process along the way which was much appreciated and everyone I dealt with was knowledgeable and answered all my questions. Thanks.
They fixed it as though the damage never happened. Professional!
Jesus the manager is the best.
Great job, great team. Thank you!
If you guys have to remove the customers personal items from the bed of their truck, replace back with just a little more respect. Looks as if my stuff was ransacked and trown back in.. Other then that; my truck looks great
Staff was friendly. Michael kept me well aware on the updates of the progress of my vehicle. Thanks again and will recommend your shop to friends and family.
Vehicle Make : Volkswagen
Appreciate the regular text updates & work was done very promptly :) Hopefully we won't have a need to come back to y'all, but should a situation occur, we would definitely use J &C Collision again! Thank you!
I was very impressed by how friendly everyone was. The fact that they offered me a ride after dropping off my car was very kind. My car now looks better then it did before the damage happened! They even cleaned my car! What sweethearts! I can see why J&C came so highly recommended!
I would highly recommend J & C to anyone. Great customer service and follow through. My car looks wonderful! Thank you J & C.
Customer service was excellent; quality of work was impressive; professionalism from staff was greatly appreciated. Will definitely return for future business.
I was satisfied what they did to my car,their staffs are all nice and easy to approach,I'm so thankful that they referred to me J C
Very clean and neat work. Thank you.
Best customer service. Even though I had problems picking up my car on its estimated due date I felt reassured by the employees that their priority was my car being repaired for not only cosmetics but for safety. It was a privilege being services by your company.
Jesus was just great. We would recommend J & C to everyone
Very professional. Appreciated the update texts and how everything was just taken care of with ease. I honestly felt my car was in excellent and capable hands.
My car looks gorgeous - never would you know it was totally smashed up just weeks ago. It even seems to drive better!
Thank you! Amazing job!
Great bodyshop and the personal are excellent
Vehicle Make : Volkswagen
J&C Collision provided an excellent experience!! Many thanks, gents...
Great work on the car, it looks like nothing ever happened. And thank you for the touch up paint!
Muy buen trabajo el servicio muy Bueno y la jente Es muy amable de lo mejor muchas gracias
I will recommend j & c collision to everyone and would take my car back next time
Everyone was very nice. The inspection and the repair's were done very quickly. I would recommend you to others. Thank you
It is always nice to find quality service, friendly and personable employees and exceptional quality of workmanship. You came highly recommended, and I can see why.
In all of my dealings I have been very satisfied with the excellent quality of the work , as well asthe kind and thoughtful service.
Excellent communication and service. Staff was very kind and eager to please. I have already recommended your shop to friends and family. Keep up the fantastic work! I know where I'll be going when I need your services in the future. It's rare to find trustworthy people with reasonable prices that treat you fairly. It is much appreciated. Thank you!
You have the best staff ever! I will most definitely be recommending this company to those in need of car repair. Thank you!
Thanks so much for fixing my Ford ...it looks great! I appreciated the texts that kept me informed with your progress!
Great repair job! Thanks.
Everything worked out great
Jesus did a great job with keeping contact with me all the way. Car looks great.
All the updates we received via phone and text were greatly appreciated and the attention to detail and service given by all we came in contact with along with the shop workers made for an exceptional experience. I will recommend them to all my friends and family! Thank you so much!
I will definitely recommend this place to others.
I have to say that under the circumstances, this was actually a pleasant experience. I appreciated the levity in your emails and they really did make me feel that my Prius was happy being taken care of by you folks. The frequency in which you let me know what was happening was also just right!
Thanks for your care. Janine Comrack
Thank you for doing a super job on my corolla. Everyone was very professional and helpful in fixing my car.
Thank you all for your hard work and dedication to good service. It truly does make all the difference.
Great job - Great communication - Love the text message updates
They are amazing group of people very helpful.
I thought that JC was very thorough with their explanation of the repairs and the whole process. All staff were friendly and courteous. They were the best part of a bad situation because no one wants to have to have their car damaged. Great job by all!
I was impressed by the entire service provided. It was excellent. My car looks great!
Overall my car looks great but there are just some tiny things that need to be fixed to make my car 100%.
Good work honest people and took care of all problems thanks.
Every person I had contact with on the phone and in person was polite, friendly, professional, and considerate. It was a totally positive experience from dropping off the car to picking it up. The work was done well and the appearance of the vehicle was amazing, far exceeding any expectations.
The service was simply outstanding.
I think one should be able to respond back to the texts. My car was not done and I got a text that is was. I tried to text back but no one responded.
Michael was very friendly and helpful. I am very happy with the work done and the txt information updates were a good.
Very thorough! Thank you for doing such a nice job!
J&C did an excellent job on our car repair !!!
Minor delays here and there but overall my car felt like new again even tho some problems came up but u guys got them fixed right away thanks JC COLLISION
Vehicle Make : Volkswagen
Awesome job! My stuffed dog even was put back in the same exact spot on my new rear diffuser!
Very professional in every step of the way, and I was informed of the process the whole time. Thank you again for a great job
Timely, high quality and professional repair. Would recommend for any body work.Thank you!
Amazing, start to finish!
Absolutely surpassed my repair expectations with both the body work and service. Thank you-
Absolutely amazing experience! Will recommend to everyone! 1,000% satisfied
you guys and Progressive (the Ins Com everything was run through) were great! I love the support that you gave me from start to finish. I don't know her name but your front office person gave me above and beyond service when I was looking for my rental to show up. She as well as the rest of the team were nothing short of terrific!
I hope I never need your services again but if I do, I'm going to you guys as you did everything as good and better than expected.
Give everybody credit here, I could't be happier with the results and I have the whole team to thank. From front to back....you guys are the best!
Great service and glad to be updated on repair progress. Very professional team. Thank you
Always a sincere pleasure. Geatful mercury insurance pushed us your way. Enrique is wonderful
Trustful guys and clean work. Thanks JAndC
I really appreciate thw professionalism and friendliness of the staff. They really address every possible issues that may come up. The service was quick and gave me a good timeline. Very good with updates and even explained what they repairs they did on the car. I would recommend this shop to everyone! Really happy that progressive referred this place.
Always do quality work. Will mention to everyone I know.
The staff was always courteous and professional. Our vehicle repair was excellent. Thanks for caring. It shows.
I was very satisfied with the service. Jeep was extremely clean when I picked it up. Great job!!
The repair left my car better than new. I am extremely happy with the work. All my future work needed will go to this shop.
The staff at J & C are the very professional, kind, and helpful. They keep their word, send you or call you with updates on your vehicle. I can't name just one person, they all deserve recognition. I will highly recommended J & C to anyone who needs car repair. I am so pleased with my vehicle. Thank you, J & C, job well done!!!
Everyone was professional and courteous and they did excellent work on my Honda Odyssey. I would recommend them to anyone!
You did such a wonderful job! Thank you! I was also extremely impressed with your customer service. I couldn't have asked for a better experience. I will definitely recommend you to anyone in need of repairs. Thanks again.
Everything about the service was excellent. Only wish I didn't need it! But I will be recommending to all my friends! Thank you!
I appreciate the frequent repair updates.
All involved were professional in their manner.
The work was completed 2 1/2 days earlier than anticipated.
The interior of the car was returned to me in a cleaner And better state than when I came in .
The life time guarantee for their work is impressive.
And of course, the car looks great now.
Very happy with the service and professionalism! Thank you Jesus!
Everyone was very professional, kept me informed from start to finish, delivered on time and a perfect job.
Thanks to all, Joe Tucker.
Vehicle Make : Mini Cooper
Really nice job on the repair...and great customer service
Excellent repair work! Thank you again.
The site was very professional and impressive. Very clean. The people were friendly and efficient. They kept in touch with us throughout the time they had my car via text messages. We were very impressed and very happy with the quality of the work. Very nice place and super great people
You guys did a great job, and in a timely manner. thank you
This was the best auto body shop repair experience I have ever had. Professional, courteous, efficient, attention to detail and excellent customer service. The work was completed in accordance with the estimate and I was kept informed during the entire time my car was there. The repair were completed with the appropriat parts and the car was restored perfectly. Every person was helpful, pleasant and friendly but got the job done in quick time and without a hitch. Kudos to all and thanks for excellent work. Ver satisfied customer, Gayle E
Great work and great communication !!! Thanks to all.
You guys are great as always. Recommend your shop to all my friends. Robert S
Keep up the excellent work and customer service.It was nice to know my car was in great hands!!! :-) :-) :-)
Well done on all levels. Thank you
I love you guys!!!! Thank you SO much!! I will be taking any future body work to you guys! Thanks so much!
Scott Nichols, Jesus, Arlene and the tall guy all did a great job taking care of me. everybody was perfectly professional and went out of there way to make sure everything was good throughout the repair process. Text updates etc were much appreciated. Bravo crew????
The staff at J&C Collision was very professional and made a stressful situation easy to manage. I appreciated the updates via text an phone calls that kept me aware of what was happening to my car.
Everyone, especially Jesus and Arlene, were so VERY nice ! I'm completely satisfied with your service and would highly recommend J and C to everyone. Thank You, my car looks great ! Sincerely Rosemary C
Enrique did an excellent job. Great service and works!
Thanks for a great experience
Enrique was very helpful. Great customer service!
My daughter and I have had different vehicles repaired at your shop over the years. Have appreciated the friendly professional service you have always provided. Thanks again !!