Should not promise delivery dates of one week in on Monday out by Friday! Or even by following Monday or Tuesday. Not realistic and establishes unrealistic expectations for your customers.
The car was completed on time and to perfection , every detail accounted for the vehicle looks brand new, they did an excellent job.
You guys are awesome from the time when I first got there and got the estimate and had to wait for the insurance company and then the parts and then you guys dealing with me and my schedule with my dogs and my work and then having to change it again because of Hurricane Matthew- absolutely awesome and the detail on the car when I picked it up honestly it looked like I took it right off the brand new car lot, it was so shiny! and as I mentioned your name to my friends they said oh yeah you guys were just really great so not only I feel this way but a good fifteen or Twenty of my friends too -I can certainly see why you have the reputation that you have! And each one of you that I spoke with were professional,friendly and took time to explain things to me. Super people!!!
My experience was AWESOME. I was a casualty claim manager for the good hands people for 30 years. There is a reason I am insured with Statefarm. Their claims handling is efficient, smooth, stress less yet professional. The claims department was fast and friendly. Their investigation was thorough and expedited. Collision Zone did a great job and they too were professional and efficient . I have nothing but good things to say about my overall claims experience. That is why I have Statefarm for my car and wish I could have them on my home..... But not in
Florida!!! Thanks for a great experience .
Appreciate the attention to details, and keeping me up to speed on the progress of the repair. Very professional and pleased the work was done on time, I will definitely recommend your services among my friends or anyone that ask me for such services.
Chris S. Parra
Rear bumper looks brand new! Paint job turned out perfect. Representatives helpful and pleasant. I would happily recommend Collision Zone.
But would like to take the car to have the paint dust removed.
Otherwise, the job was very well done.
Vehicle Make : Mitsubishi
Overall, I think it's unacceptable that I needed to wait over 2
Months to get my car fixed. In the end, my car wasn't 100% fixed correctly, back to how it used to be. I am not satisfied with the customer service, the extremely long time it took to get my car fixed and the numerous times I was told my car would be ready the following day and it wasn't.
John is excellent: responsive and knowledgable.
Professional and on time. Stayed in constant communication regarding the status of my repair.
Everyone was very professional, courteous , and efficient!
Very,nice.professional, willingness to help always
aware of your situation.
CZ did a great job fixing and repainting my rear bumper. That's what I expected. The fact that my car was given an overall polish and the big scratch in my was buffed out without asking - now that is A
Many referrals to come,
Only complaint. Underestimated time for repairs. Work done was high quality.
After 26 days I still don't have my cat yet I saposd to get my car two weeks ago
Great n awesome I would recommend to others
I believe texting your client of possible date of completion of work is a mistake if you are not sure of the date of completion of work, otherwise I am very satisfied of your work
Everyone was very helpful and nice. The repair was excellent with great workmanship. Thanks for a job well done.