Estimated completion time was not effectively communicated. Once car was picked up and driven it was noticed that right blinker is not working and the alarm system is not working. Will be bringing car back.
Excellent job well done. Excellent people to deal with. Is my very pleasure to have my vehicle repaired by Fix Auto. You guys are very professional and wonderful people with good communication skills along the way through phone, text etc. coupled with excellent customer service(s) skills from my first phone call and contact to the last. I felt very satisfied beyond description guys keep it up. I give all of you 5 stars and will surely recommend Fix Auto if the need be. Thank you all. Cynthia.
They did a really good job on my car. Even after the rain I got asked if I got a new car! Thank you.
The Jeep looks amazing! You guys did an awesome job! Thank you so much!!! Also thank you for detailing my car. It looks so much better now and I didn't expect that extra touch. Your shop is the best!
The service I received was great. From the beginning to the end nothing but professionalism which was greatly appreciated. They identified everything that needed to be fixed, and completed all repairs 3 days ahead of schedule. The outcome was great, my car look as good as New and I had no hastily to deal with. Great experience, would highly recommend to anyone else for he services I received. Thank you
Christy was very helpful.
Repairs have not been completed yet.
Great job great service friendly understanding team
Great customer service. Very friendly. Will come back again for future repairs.
They did a good job. Satisfied with the job done on the car Thank you
I had a wonderful experience with fix auto! They were very nice and professional. They gave me the best service. I would definitely recommend them.. my car is like new.. thank you
Fix auto did a great job. I'm just concerned about the safety of my vehicle following an accident. My front license plate was left in the passenger seat following the accident, and is now missing. I'm also pissed that one front light is bright, shiny and clearly brand new, while the other light is obviously old, faded and scratched. I realized there was no damage to that light, but my car has OBVIOUSLY been repaired from damage (that was not my fault) and I had hoped to get back a car that looked like nothing had happened to it. Every time I look at the front of my car, I will see a visual reminder that my car isn't in the same condition as before the accident.
Great customer service very good place recommend this place to anybody
They were very polite, helpful, amazing. They did more than expected.
Thank you merry Christmas happy new year
I have never been treated so well as I was with your team. I was so nervous and Cynthia made me feel like an old friend. She is WONDERFUL. My car looks like brand new.. Thanks to all of you. Merry Xmas and a Happy New Year.. Lois....
Great customer service. Always kept me up to date on progress of my truck.
Staff was helpful and the car was in good working order
Everyone I dealt with was professional and friendly. The car was done when they said it would be done and I'm very happy with the repair
Great service and kept me informed at each step of their service
The friendly and knowledgeable staff were a pleasure to work with. It was dark when i picked up the car (I'll look closer in the daylight), but it looks great from what I could see. I will definitely recommend you to friends in need.
Fix Auto exceeded all my expectations. I'll reccomend them to all my friends and family.
Their costumer service was excellent. They kept me up to date with my car and were very friendly. My car came back looking great and exceeded my expectations.
Very happy with your work. Thank You
The customer service was great and the staff was really helpful. I would refer people the have auto body issue to them.
Great job all the way around great friendly people up front thank you
Great service, friendly staff, repaired quickly. Thanks for being spectacular and helping me get back to normal so swiftly.
Auto fix in hemet was great. Cynthia and mike up front were very helpful. I was also very satisfied with my vechical outcome.
Repairs were done very well and fast! Kristi was great, I was updated throughout the whole process. Thank you guys!
A big Thank you to Honda staff for doing a great job on my car. Thank you Cynthia and Mike for keeping me posted on all updates and quick service.
Got the car back quicker than I expected. Car looks good and was clean and shiny when picked up. Good job by the staff.
My car took longer to repair than the time frame originally given. Mike lied about having sent supplemtal work request for approval to my insurance agent, on the first week. My car was returned missing the lower cover of the mirror, loose rubber was left on the top of the sealing which fell off while driving, the sun shield was missing bolts on the door, the windshield is cracked at the top corner of drivers wside which you guys damaged . Very stressed and I hope you guys take care of this immediately.
I was very satisfied with my service They were efficient , friendly and helpful. The workmanship is excellent! I would definitely refer anyone who needed auto body work
I could not ask for better service with the Collision Department. Everyone was friendly,
and did everything that was promised, and in a
very timely manner.
A very professional job. Very very happy with the entire crew, from start to finish. Thank you so much.
Fix Auto did not replace my door piece they broke and my door was returned with black oil stains on a beige arm rest of my of my driver door. However they did have good customer service.
I always appreciate their kind & timely service. And the craftmenship they perform on my vehicle.
Exceptional service; great repair! Your staff kept me informed regularly; your shop made my damaged bumper look like new--and my bonus was that your shop took time to clean my car, inside and out, so it was nicer than when I brought it in. Thank you for your service with a smile.
The staff was very friendly and helpful.
Your employees do nothing but lie I pulled my car after spending 387. 00 on rental car. Armco recommends you guys a complete waste of time was told all repairs are done it was going to paint you should see the great job they done. Waste my money and time lied too over and over from manager to office woman Cynthia overall bad experience. Last time ur company fixed my car went good I will never darken your doorway again my money spends everywhere
Was told by the sales guy that the "scuff" on my vehicle would get repaired and even after he confirmed with upper management about the "scuff" getting repaired but being denied due to cost on the repairs....is it making money more important or is it making the customers happy?....really disappointed with management....sales guy Adam Sanchez is awesome you should consider him as management instead of the management you have now....very disappointed....I know that in the future I will be going eles where for a new vehicle....
I was treated exceptional well. The folks worked to meet a tight schedule I had for the repair. They did a magnificent job! I would recommend them to anyone.
We were very very pleased
Just appreciate the fast & efficient service I received.
Everything was as promised. Car looks great. Professional and friendly.
Great time frame, car looks terrific and your shuttle was reliable.
Service was great since the first day I walked in till the last day , will return if I ever need too
Very courteous attention and excellent job done on my vehicle. I will certainly use your company in the future.
Great service and excellent updates/ communication!
Customer service and interface was excellent. The work itself looks perfect. Thanks for going the extra mile and negotiating a new door for me when you could have used a used one. Management is involved in day to day activity, which is positive. The impression is that a job is well done by all.
Friendly service, thanks for the updates..
You guys made it so easy! Everyone was friendly, and kept me updated as my car was being worked on. When you have something like a car accident happen, even a small one, its nice to know that there are people who are helpful and knowledgeable in the process and take pride in the work they do!
The team at Fix Auto Hemet is amazing! Always helpful and friendly. They make car repairs a pleasant experience. :) Thanks!!! I will definitely be back (but hopefully not soon).
This is the number one collision center in Hemet by far!
Very good service. Brian is awesome.
I found the staff to be very accommodating.
Everyone at Fix Auto Hemet was great! Carlos and Brian were very nice and helpful to their customers. I was also amazed how honda stands behind their product with reference to paint issues. Overall, great experience, would not go anywhere else.