Work done was exceptional, very professional & car looks great, absolutely no sign the vehicle was in an accident.
Your customer service is top notch and should be a model for other local businesses. I would definitely recommend your company to my family, friends and colleagues.
Thorough. Thoughtful. Professional.
I'm totally satisfied with all that you all have done keep up the good work
You guys are a credit to your profession I will definitely pass on by word of mouth the great job you did an Thanks Again
my bumper still showed nicks on it
Great service. All staff were extremely professional.
Communication about duration was poor. Text messages were contradictory. Caused scheduling issues and I had to adjust my schedule. Other than communication the truck looks very nice. Can't even tell there was damage.
Great service. I would recommend them
Very nice customer service
your Reps, were very knowledgeable and helpful.
The repair was done in a timely fashion and they actually called me to keep me up to date on my car and the text option was a cool feature as well also enterprise was very helpful as well this was a good experience
Vehicle Make : Volkswagen
Excellent customer service, I am very satisfied
Very professional and friendly. Explained everything very well and answered all questions. The best service I've experienced with car repair.
As always, your team did an eXcellent job. Only one critique... driver's side floor was left dirty and scuffed up. I took care of it.
Loved the text messages. But with an old car, it took2 weeks. If they could have just told me2 weeks, i would not have to call in so much to see if it was ready. At first they said 5 days...that stretched to 10.
Everything was done just fine I don't know what you could have done to make it better.
Noell did an excellent job explaining all the repairs.
Job took much longer than anticipated but i got updates all the way through, which was good
Staff was super friendly and helpful. Top notch customer service!!!
Excellent customer service., felt like family.
The job was completed in a timely fashion and was returned to me cleaner than when I left it.
Thank you for a job well done.
Will be back for unrelated body repair, in September 12, 2016.0
My concerns were quickly addressed and are scheduled to be resolved. The service providers were very courteous and professional. All my questions were addressed.
The repair to my car was excellent,but the inside of my car my a complete mess it was dust everywhere my driver side floor mats had dirty footprints all over them. Other then that the job was done right.
I just want to thank everyone as team. I'm completely satisfied with my vehicle repairs, customer service and the fast service. Awesome job!! Thanks again
The team did an excellent job on fixing my car. Thank u so much.
Lisa and the geico agent (I am sorry to admit that I have forgotten his name- he sat in the first desk) were wonderful, patient and explaining everything and so nice. Great team
The paint job was phenomenal it look brand new the front fender look like it never even got repaired which is good because I know to come to your company for all repairs thank you my baby looks way better
Uhm is well
Ps CLEAN MY GOUWLS
excellent service--very pleasant people
great location for me-quick and efficient
transactions. Cannot find anything to complain
Windshield was scratched up
I like the way they work with you and will fulfill all your needs
I felt it too too long. 5-1/2 days with a rental, too long
Excellent job. Was a pleasure dealing with your company and with GEICO.
Good customer service up-to-date. Information about the vehicle
I had complaints when I picked my vehicle up. Benjamin Canty was very unprofessional
Very friendly and courteous.Thank u very much. Will recommend.
I was extremely satisfied with the work that was done car. I can't tell where the damage was! I will be bringing it back to have some work done on another issue! I've told so many people of the level of satisfaction I'm experiencing! Thank you so much for taking good care of my baby!
I was very please with the repair on my car...looks brand new! The service was great. I didn't have to wait a long time for my appointment. I do trust the over-all service at Signature Collision. Thank you Signature.
Maurice McDuffie did an excellent job repairing my Volvo, he is to be commended for his kindness and professional expertise.when my car was returned to me, it was like a brand new vehicle.,I have recommended Signature Collison to everyone I know.
Also, all staff members were very pleasant and helpful..after my initial experience with Enterprise rental service, I am now very pleased and completely happy with the total services now
All my items such as hydraulic jack, heavy duty jumper cables, Tool box fill with tools, car emergency kit, new gas plastic container, 4 way tire iron, anti theft bar, Container of antifreeze and oil were missing from the rear of my car. I know everything was move out to conduct the repairs, but nothing but nothing was put back.
Everyone was very professional .... Not sure why my rental was canceled. The rep. apologize .
Vehicle Make : Volkswagen
Work completed was beautiful
The car cleaning inside and out reAlly sealed the excellent. Malaysia ?msp was genuinely pleasant. Oh, the body work was nice as well. Customer service always gets the best grade.
Vehicle Make : Volkswagen
Thanks for your kindness and professionalism.
Awesome staff at the Seven Mile location. They made the entire process quick and simple. So very thankful
I'm very pleased and I will refer someone else...thanks again
The mgmt team at Signature were very professional and went above and beyond my expectations. This is my second time using signature for my repair needs and I haven't been let down! Enterprise at Signature also did a great job in assisting me in my rental needs.
A quality control inspection would be a good thing to include in your service
The team made it very easy for me to get my truck repaired, obtain a rental vehicle, all while working with my insurance company. I was happy with the quality of the repair work done on my truck. My only complaint is that I had called on the day my truck was supposed to be ready around 3pm and was told it was being cleaned and would be ready in about half an hour. I said great, I would be there by 5pm. I arrived at 4:45 and was told my truck was being cleaned and it would be a few minutes. I patiently waited for my truck for about 30 min. I did not mind waiting for a clean vehicle, however, if my truck was being cleaned at 3 how was it still being cleaned at 5? Also, once I got home I realized the truck wasn't actually clean as there was still dust from the shop covering the entire roof of my truck. Also, there was a cover of some sort left in the back seat. All of that being said, I would still come to this shop for any of my repair needs and recommend you to others. Every staff member I encountered was friendly and helpful. Thank you for making my repair experience a positive one.
I received professional sarvice from Lisa.
Vehicle Make : Volkswagen
Waiting on the tail light to be repaired. Thanks!
The best experience I've ever had! My vehicle was taken care of so quickly and it looks like brand new! Everybody in the center was nice and friendly and very helpful. I will definitely recommend this center to my friends and family. Thank you all!
The work was done very well and the staff that I met were professional and very nice. Lisa called to check on us the day after the work was completed and was also nice each time we spoke.
My car looks brand new again great job
Your employees are pleasant and professional. This is the third time one of our cars has been repaired by you in the past six weeks or so. Your work and location are excellent, and we will happily recommend you to others Thanks again for your wonderful service.
i appreciated the way that sigature cllision kept its word on the time that my car would be completed,that earns trust with your custermers,fine job an timely
Excellent service in every regard. Thank you!
Great customer service and communication. Body work was week done in a timely fashion. Lisa was a great contact and very considerate and helpful. Will definitely use you guys again.
The crew was polite and explain the process very well,thanks to all
Signature repaired my car quickly. They kept me informed daily. My car was ready when they said it would be. They did a good job and everyone was so nice.
Service and coordination was excellent. All staff I dealt with were professional and efficient. Excellent experience and very convenient for me
Thank you all
Vehicle Make : Volkswagen
Your repair service was extremely professional & courteous. I felt informed about the progress of my vehicles repairs. I was called the night before the pick-up on Thursday morning. Everything moved along smoothly. I appreciate all who were involved with me personally, Benjamin & Andrew.
Sincerely, Fr. Tom Morris
When I brought my car there my glove box was locked. When I returned to pick up my vehicle my glove box was unlocked. The damage was at the rear of the vehicle, not in the glove box.
It was a job well done and completed earlier than I expected it. 5 Stars!
Customer friendly. Expert workmanship.
It was quick and the repair was like new. The car was only 7 months old.
I would have thought the car would have been washed
Before final inspection. It was hard to determine if the repainting of the
damaged door matched the other panels with the dust and dirt that was
on the car.
Thanks for the excellent customer service rendered by your staff and the professional auto repair work done .I was 100 percent satisfied with Signature Collision and Enterprise rental.
Great job !
Mrs. Yvonne P
Fast....friendly and professional!!!
A work , only very minor is my phone settings were changed.
I just want to say signature collision gave me great experience they made it a easy process. The customer service was excellent I will for now on come there for my repair needs! Ten thumbs up to them! Thank you Signature Collision!!! :)
from the very 1st call i made, to report my accident(it was a hit run ????-i was pretty heated. Every single person along the way was extremely helpful, and kind! Very much appreciated!!!
The staff at Signature Collision was friendly, helpful and communicated all important aspects of my car repair experience.
I feel that they could have done a better job by trying to match the paint color closer to what they did. The one [R] side of the back cabin had a bigger gap than the [L] side and i was told that there is nothing that can be done. What happen with the frame expert?
Vehicle Make : Mitsubishi
I was satisfied with my truck the repairs iand the customer service s
Professional all anyone can ask!
Great job but everything should be completed the 1st time so a second visit is not needed.
My car looked brand new when I received it. I am greatly satisfied especially with all of the updates that I received as well, to ensure my car was in good hands!
Vehicle Make : Mitsubishi
have never been more pleased.
Excellent service. Great communication. This is why I chose Signature after my first claim. Hopefully I won't need a third though..lol.
I liked the daily updates on work completion and I really appreciated coming there to pick up my car well cleaned and shiny.
Please feel free to call me. Until Tuesday I was very satisfied but then things soured and people were not honest with me.
Everyone was professional and very nice.
Excellent will definitely recommend
My car looks the same it did when I first got it! I am very satisfied. Thanks for all of your hard work!
Professional service,I was updated daily on the progress of the repairs, and the repairs were prompt.thank you
Thanks and I like that you text with all the updates
They were so professional and personal I enjoyed them very much
U all do good work u just take to long all I needed was a glass replace n my radio replace went I needed body work done I got back in less than two week.
The process was quick, smooth, and efficient. The service and attitude of the staff was excellent. They all worked to make sure that I was attended to and that I didnt have to wait around any longer than was necessary. When i received the car back, I was suprised to see that it was detailed inside and out! Ive never experienced that from a body shop before and am impressed.
The process was really quick and easy. I was in and out for the drop
Off and pick up in less than 15 minutes. The repairs done on my SUV were excellent without a trace of any damages.
Excellent service from all repesentstived with whom I met.
My car looks like New. Thank you for your excellent service.
Good job price was just to high
Would consider using signature conversion
The service was excellent.
Every employee I met was super friendly, courteous and helpful. I have nothing but positive things to say about my experience. More importantly, my car was fixed in less than two days which made my already hectic life easier. Thank you! I will be recommending Signature to my friends and family. Thank you.
Everyone was very professional. My car was returned as scheduled and looking good - outside and inside.
Absolutely great customer service! I was kept updated throughout the repair process, and everyone was very friendly and helpful. Well done!
Handled a major repair and kept me informed via text and phone calls. The entire way.
Thank you. Excellent job!
WOW!! Overjoyed! What a Great job Signature Collision did repairing my Camary after my car was Stolen. Thanks to GEICO who had my car towed to SC. Received the best care "EXCELLENT" Work & service. The workers were courteous, very professional calling or texting informative info on repairs, etc., EXCELLENT communication. Camry in/out Looks Like New. Thank you All.
I appreciate that it take much time to give me quality looking job. Very satisfied with the customer service.
Good service. Excellent job.
I am perfectly satisfied by you incredibly precise work, quality and diligence to complete and deliver on or before the appointed time and date. Your respectful and friendly approach to your customers like me gives a peace of mind and confidence that we will receive our cars even in a better condition than driving out of a dealer's parking lot. The updating of the progress of the repair by itself tells how much you care that you are putting your best effort to avoid the customer from worries. Thank you so much.Go signature collision Go!!!!
The car repair was completed at the time promised, the work was done beautifully, the employees were pleasant and polite and getting the rental car worked seamlessly. A professionally managed operation from start to finish!
The Staff was VERY friendly and helpful. I received daily updates. I am Very very impressed and pleased with Signature Collision.
Everyone was friendly and professional.
Great job well done thank you.I would recommend you all to anybody.
The representatives in customer service were very courteous and accommodating.
The front and back windshield washer controls were reversed when the reservoir was replaced. Needs to be corrected.
I appreciate the good work that have been done with my vehicle.
Fast, efficient and super friendly service!
Quick repair, great customer service, and the text updates were very convenient.
Lens on rear camera was never fix ...
Loved that my car was returned clean. Communication could have been better like an estimate as to when my car would be complete that would have been really nice. Other than that no complaints friendly people convenient location. People in place when you get there at set time and everything flowed perfectly. I pray that I never have to come back but if I need body work ever again I will use your service and recommend you to my friends.
Everyone involved was great and my car looks great. Thank u for making it a smooth situation.
I am fully satisfied with your service and would like you to do the rest of the body works for me. I will bring the car over on Monday morning. Thanks and God bless
I appreciate the courtesy of the staff & the explanation of the process.
From beginning to the ehd your service was courteous and worthy of appreciation
Fantastic service. Car looked amazing. Great job. Thank you.
I was updated daily with the progress of my repair and definitely liked the work that was done
Thank you for fixing and cleaning my vehicle.
The handle was replaced...awesome. The side mirror works now...awesome. The dent is gone... awesome. The paint job looks fantastic...awesome. Thank you guys so much!!!
Team was wonderful in all aspects
Vehicle Make : Volkswagen
Everyone was extremely helpful and courteous. Thank you.
Very pleased and would definitely recommend. Thanks also for the updates as well as the quick turnaround. Having all in one is a great way to offer customer service. Thank you.
I had an excellent first impression of the staff during very first visit, very professional and courteous, got my vehicle back at a reasonable time and vehicle looks good from where the car was damaged. Thank you
The texts were somewhat confusing. I received multiple texts that my repair would be completed November 17, but then received a phone call on November 13 that it was done. It was a little tricky to return rental car and arrange pickup of repaired vehicle with such short notice.
It was good to have the updates.The car was ready before it was promised.
I want to thank everyone for making what could have been a stressful situation so pleasant! I highly recommend Signature !!!!!
Excellent repairs and service!
Vehicle Make : Land Rover
The team was extremely professional and kept the communication consistent about my vehicle.
The service was excellent- everyone was friendly and helpful.
Vehicle Make : Volkswagen
They were excellent. Wilson and Justin helped out. Made me feel comfortable and gained my trust
Excellent Service and Customer Interaction from Kris and Fabian in particular and the entireTeam. My wife and I was treated very well, professionally and made to feel at ease. I was extremely satisfied with the service and my car was repaired quickly with text updates. Thank you very much for taking a stressful situation for my wife and I and making us feel at ease. Thank You.
Work was done in a timely manner
Fast and thorough service..????
Courteous, respect & very caring for ones needs.
Plastic cover under car still loose.
Excellent experience, great customer service & definitely appreciated the constant updates.
Truly it was the best service I've ever experienced. They were courteous, smooth,on time like clockwork, no time wwasted and seen concern about the customer.
I was thoroughly impressed by the work done on my car and the customer service simply a pleasure!
Steven and Sandra Bobbitt,
Great service. Very seamless process and friendly staff
Hands down the MOST Professional and Considarate, Respectful I can truly go on with nothing but positive accolades about their Business They definitely have a Customer FOR LIFE!!!!
Repairs done in a timely fashion, really appreciate keeping updated on progress of repairs,thx to a friendly staff
Job well done indeed.Was was very efficient,car was ready when promised. Will pass this along to family & friends. Thanks.
I appreciate the prompt and courteous service.
Well done great job. Really satisfied also with the detailed clean up of my vehicle! Repair work looks good!
Every One Was Very Nice,and answer all of my questions.thanks for a job well done.
While van at your shop it reiceved a whole on the front window and the head rest as well is broken I do not understand why you wont take responsibility
Updates were helpful. Saturday hours are a definite plus. Thanks
I want to thank your staff for making my car look beautiful.
Vehicle Make : Volkswagen
Signature Collision did a great job removing the damage to my car hood. It looks as good (or better) than before my car was hit. They also cleaned the inside of the car, which was a nice touch.
Courteous and efficient and respectful
If someone is uncomfortable driving a large rental suv
Might be good to have some alternatives
I have only wonderful things to say about the people at Signature Collision. Everyone was so friendly. James Park was exceptional, quick to respond to questions, and a pleasure to work with. My car was fixed in just 2 days and it looked like new! Thank you to everyone for making this the easiest and most smooth experience that it could have been. - Rebecca E
The work was done on time, and the repair looked flawless. I was treated with respect, and everything but the rental car was handled without a hitch.
I am satisfied and i appreciated the quirky text messages regarding the progress of my vehicle. Quite funny. Thanks Angel for doing a good job!!! Thanks Fabian for the attention that you gave me!?
I thought this experience was great & in a timely manner. Everybody was very nice & had a lot of feedback about my vehicle. Thank you! Shannon
I am very pleased with the personal attention given to me. Due to my disability I needed special attention and the full staff provided that. Quick thorough professional repairs.
The bumper on my car is not attached properly
Geico representative James was detailed, informative and very polite, a pleasure to deal with.
The work that was done was good. Jesse was terrific on the buffing and touch up of my car. David was friendly as was the manager. What I couldn't believe was that when I picked up my car I found that everything that had been organized in my glove compartment and console was strewn everywhere and one of my mugs had been shattered. The fact that I had to ask what had happened was disturbing. The manager who, again, was very friendly, had to go ask the tech what had happened. She came back politely and said she was sorry - apparently there had been some breakins into some of the cars. That's it? How come no one told Her? Why hadnt she known? Why did I have to ask to find out? How did someone break in with no sign if a break in? My only conclusion is that someone had the key to my car and got in. This is extremely scary and disappointing. I understand that these things happen. However, I should not have had to ask. It was very apparent to anyone who was working on the car that everything was everywhere. No one bothered to try and put things back or tell the manager? It is a shame because the work on the car was excellent but if I can't trust that my car won't be broken into I can never leave my car with you all. No trust. And again - how could you not know? And not tell me?!? Very disappointing.
My experience was exceptional service. My vehicle was fixed expediously and the staff were very helpful and professional.
My car radio is not working but was when I brought it to be repaired and I was told they are not correcting the mistake.
Repairs could have been done a little quicker.
Thanks for the great service and professional
team work . I would defintely recommend others to seek repairs at your shop.
Your team was professional and a pleasure to work with.
People who work there a friendly and responsive.
Great service. Staff communicated and worked with me throughout the process. I felt safe leaving my car with Signature Collisions. The staff including the enterprise staff made me feel that I was in good hands. I will return to SC in the future for any repairs because I am thoroughly satisfied with my experience.
Appreciated the courteous and professionalism of entire staff.
I noticed my speedometer stopped. I was told being rear ended may have loosened a wire. The bumper looks good. Thank you.
It was an extremely smooth process: if dealing with the aftermath of an accident can ever be pleasant, Geico and Signature Collision have accomplished it.
Everyone was completely professional, knowledgeable, and very polite. I was treated respectfully by everyone I came in contact with.
The entire process was completed in less than 30 minutes when I came in and less than 10 minutes when I picked up my car. The repairs appeared to be extremely well done and I appreciate the lifetime guarantee.