The service that I received from the Signature Staff as well as the Enterprise staff was highly exceptional. I am so very satisfied with the outcome of my vehicle repairs as well. I would highly recommend Signature to anyone who is in need of the services that they provide.
Michele N. Killette
Excellent service i give them a 10. One stop shop.
I discussed with the manager, miscommunication with the insurance clmpany and not all repairs were made. The work that was done was fantastic though!
Thanks so much . The car looks GREAT !I REALLY WILL USE YOU AGAIN AND TELL OTHERS ABOUT THE GOOD WORK SIGNATURE DID.
Very prompt and thorough service... And I loved that you cleaned my filthy car lol... It looked fantastic and is running great
Good job and kept me up to date woth how things were going
Thanks for taking the time to address my concerns as a customer.
I really appreciate that you kept me up dated on everything. I also appreciate that you took such good care of my vehicle. It looks brand new. Thank you so much!????????
I love the outcome and everyone was very pleasant.
You done a great job on my car but geico rental wasn't fair on the coverage of 17.95 for two days when I only had the car for August 16 ,17 that was the worst experience of it all so I hope to never deal with them again but signature fixed my car great
Great service from very friendly and welcoming staff. Car was clean and work done to it seems to be done well.
I,m very please with the service i receive and i am very please and happy job well done very organized thank you Joyee V
Vehicle Make : Mitsubishi
Everybody was pleasant and very helpful! Always kept me in the loop! I appreciated it
one part seems a little crooked but its ok. only noticeable because i drive it everyday.
Great communication and service
Done in a timely manner with status updates. Good job. Looks like nothing ever happened
The inside frame in the rear compartment was not put together aft all! The Enterprise agent witnessed the unfinished work.
This was the most professional service I've ever received. I will definitely refer friends and family. Great job!!!
My car was completed on time. The staff was knowledge about my repairs and I received daily up-dates. Everyone welcome ttheir customers very business wise. Upon receiving my car, it was washed and clean. It was a pleasure during business with this company.
Great customer service. Loved the text updates!
Hopefully I will not have to visit you guys anytime soon, but if I need collision work it's definitely Signature Collision.
I keep bringing my cars back to your shop. Everyone is so nice and my car looks great.
I cannot remember the young lady name that helped me out not Marcella the other one ..she is the best...really helpful
Liked getting the text updates.
Kathy was very nice and helpful.
Excellent Customer service!
I'll give you 101 percent of job perfection
Someone actually cleaned the inside of the car. Impressive!
Wonderful people and service
You kept me informed and up to date throughout the entire process.
Stolen money out of my vehicle
I used Signature Collision before, so I was familiar with your business. I appreciate the service with the repair and also the extra work thrown in on my rear bumper that wasn't even a part of the repair. The attention to detail and obviously the pride taken with the repair was above and beyond. This is the reason why I chose Signature Collision again for the repair on my vehicle. Thank you so much. Your team in my opinion is grade A!
The service experience was fast and they kept me updated on the process. They also had enterprise waiting for me with a rental that accommodated me during the repair process. Overall fantastic job from Alfredo and Jenny
You guys did a very good job. I can't even tell where the accident happened. The clear coat the paint to repairs everything looks great thank you guys.
The customer service was superb.
I was very pleased with how fast they were with fixing my damages. Very satisfied :-)
The team was friendly and were excellent with keeping me updated about the status of my repair. The repairs were done quickly and it looks great!
Vehicle Make : Volkswagen
Dealing with Enterprise damaged my overall opinion of the repair-process/experience. While Signature's repair looks good, the Enterprise experience was nothing but bad. The vehicle's exterior was dirty and there was little gasoline in the tank (the digital gauge read: "69 miles" of distance remaining) But worse, I was told "Just leave the car at Signature" Why? ...SO THE FAKE CLAIM of damaging the rental would come days later and be more difficult to dispute? I believe the damage was there before I took possession of the vehicle, and found it very suspicious how the rep immediately noticed a tiny crease from 15ft away and walked directly towards that one spot (while) claiming damage. I am now so very distrustful of Enterprise, and the fact that Signature is a repair shop makes me wonder if this is a scheme where Enterprise claims damage and Signature repairs it. If not for this incident with the Enterprise rep, I might have been satisfied with my dealings with Signature Collision. In my opinion, Enterprise has damaged Signature's reputation.
Everyone in the office were extremely polite and attentive. The convenient combination of onsite Geico and Enterprise was greatly appreciated. Turn around time was amazing. I did not expect to get my vehicle back so soon. Love the text message updates. That's a hug win. Great customer and collision repair service. I am happy!
Very good would recommend to anybody
I had a very good customer experience and your team was polite and courteous and made it a joy to do business with them ????????.
Everyone was friendly and courteous. Kudos to the technicians because my car looks GREAT!!! A to the entire team
The service in addition to the customer service & status updates via text was awesome!
The entire experience was seamless. Most people would start getting artsy about someone having their vechicle for a week, however, I didnt mind because I was kept abreast of the status & I'd rather someone take the time and complete all repairs correctly the first time..so thank you I would definitely recommend you guys to ny friends & family!
I loved the txt communications. Great job on keeping me posted!
Signature is a CLASS ACT!I love Signatures communication keeping it's customers informed of the process all the way through! There is two words to sum it up Signature professionalism! And love!
I love the fast service and how I was informed about the process through text.
Very courteous and professional. Great choice.
Your team did a great job. Thanks
That my car was finished before the expected date. I was also satisfied with the work they did on my car it doesn't look like anything was wrong with it.
Would recommend them to all my friends and Family.
Everything was taken care of in a timely manner, also the staff was very generous and kind, they made you feel like you were their only customer.
Good attitude and professionalism and did a good job.
Very helpful staff, and good work. Car was ready when promised. Would recommend the ship to others.
I'm sure my car is still broken. It has never been the same since my repairs were completed.
Everyone was very informative about the process for getting my car repaired. The Signature, Geico, and Enterprise representatives worked together which made the experience wonderful. All three of the representative were professional and personable. I would recommend Signature Collison for service.
You performed the required work in a timely manner.
I absolutely LOVE the service at this location. KATHY IS ABSOLUTELY AMAZING. The staff greeted me everytime I came in the door and I never sat and waited. They were waiting for and to me. The text messaging system to customers is outstanding. I never had to chase down anyone or call anyone for status...they did exactly what they said and that was keep me posted. Dealing with the accident and every thing else...this was the least of my concerns. Enterprise rep Shantel was truly Godsent! She made sure I was taken care of and without hestitation. I would never take my car anywhere else for no just accident repair but my service or body work.
I was really pleased with my service for my car. Definitely will use them again. Again therally pleased. Also the lady from Enterprise Rental Car was great. Excellent Customer Service
I was very satisfied with the customer service and the quality of my repairs.
Great job on both of my cars
I am very happy with my experience with Signature. Excellent customer service from everyone.
Each step of the process was explained to my satisfaction, in a professional manner.
The repairs was completed timely manner and I was notify on ever step that was taking place to repair my car..
I was blown away by the GREAT customer service! Everything was explained, I was kept updated via text of progress, and I was treated with absolute respect with every interaction. What a great TEAM!.
Excellent service...fast turnaround.
The whole experience was excellent. We thought everyone was so courteous and kind. We appreciate how we were kept informed of the whole process and how speedily everything went. We couldn't have asked for better service! Thank you so much!
Sevice was excellent the service people were very curious and understanding and i would recommend company to all of my friends
I would recommend your shop to everyone!!100% great work!????????
I appreciate the professionalism, friendliness,and dhort repair time.
Thank you so much for a very good job and also for cleaning my car. You are the best.
Vehicle Make : Volkswagen
Thanks for being thorough and efficient.
I was very pleased with the repairs that was done to complete the damage that was done to my car. You did a great job fixing great job cleaning the car inside and out most body shop don't do all that you even clean my head lights I love it THANK YOU!
Paint was not blended/finished well enough to match the rest of the vehicle. A manager has already been made aware of the issue. The overall body work was well done however.
Beyond the job being well done and timely, the experience was great. There was one little minor clamp/bracket that needed to be handled, but that was taken care of expeditiously and without hesitation. I have no problem either returning or recommending this shop.
You staff is professional and your service is not only outstanding but is delivered in a timely fashion. Thanks GEICO.
Kathy was great with her customer service she was very professional and was a pleasure to work with.
The only problem was with Enterprise, which isn't Signature's issue!! Erica was awesome! Thank you!!!
I will refer to everyone I know thank you
Vehicle Make : Mitsubishi
Everything was quick easy and fast. I appreciated the convenience of the rental car and notification repairs were done.
Very fast and a wonderful job! Thank you
Hi did you guys check the engin & under body parts for damages?
Fast, pleasent and helpful
This is the fastest I've ever gotten my Saturn fixed being as though they don't make Saturn cars anymore. I appreciate all the work you've guys did to my car it's been a pleasure.
My car was dirty not wash clean when I pick up
Excellent job and Customer Service!
I was very surprised by how fast my car was fixed, it looked great, job well done. Thanks
My car looked like a new car when Signature Collision was finished.
Staff were great everyone was friendly it was a pleasure doing business there
Keep doing the great job you do!
The service was excellent and the atmosphere was very pleasant .
Thank you so much for everything you did to make this bad experience not as bad! You guys are great!
Courtesy and professionalism
Signature Collision did a superb job at repairing my vehicle in record time. Everyone I met with was friendly and professional- definitely experts in delivering high quality collision repair.
I am very well pleased with the service especially the staff and the car looks good my overall experience was great
They got the job done fast and the car looks as good as new
The employees was Very courteous, Kathy kept me well informed during the time my vehicle was in their possession and when dropping off and picking up my vehicle I was in and out within reasonable timing.
I was helped with complete satisfaction. I had damage from a previous accident that needed to be addressed and was notified in a timely fashion with the options of what to do, not requirements. I was not forced to make these repairs, but instead was recommended and at no time felt discriminated or belittled, often times I am treated differently because of being a young woman. The staff made me feel very comfortable and assisted me with pure kindness and I thank them for a positive experience!
I am impressed with the service through the office and with the repair. Thank you.
Sorry I meant to hit YES but my fat finger on my phone hit no. YES I was completely satisfied!!
Great service! Everyone was so friendly and helpful! Thank you so much!
Thanks for making my car look as good as new. Great job!
Thanks for your exceptional customer service and fellow up process.The work that was done on my,what I can see I'm very please.Thanks
I really love the work done on my car, it looks like a new car. My Thanks to the team
Although, I've used you more than I would have liked to you guys are the best in service, work quality and overall satisfaction ....Greg Coleman
I loved that they cleaned my car inside and out! Really great customer service.
Vehicle Make : Volkswagen
Everyone was so nice they make u feel welcome they are really fast and do a really good job they made my vw bettle look brand new thank you all so much and I have and will continue to tell everyone about signature collision.
Your company do very good work ,and your customer relation is very pleasing.
Excellent work, great atmosphere, and great people... Thanks guys really appreciate the great service...
I found items missing from my middle console and glove compartment.
I was really surprised how quickly everything was done. Im very satisfied with the results. It doesn't even look like i was in an accident. Thank You.
I would like thank your team for making a stressful and annoying situation soooo painless. Signature staff was professional, accurate, friendly and well organize office.
Excellent customer service and repair process updates
Their service was excellent and they did an awesome job cleaning my car and I didn't even have to ask. I highly recommend signature collisions!
Very happy with the work done on my 2005 altama. The people who I dealt with were more then hopeful and very courteous.
100% satisfied. I hope all customers are treated as well as I was.
perfect, professional, though it takes 9 days for repairmen.
Great service at estimate and at repair!