I like the text message alerts even if they were a little wrong. Car runs very well appreciated the communication, professionalism
Unbelievable that my truck has this much stuff still wrong with it too much to put on here I left the body shop manager a VM and reported this to State Farm not HAPPY with your body shop at all very dissatisfied
An unfortunate incident with flying debris from another vehicle damaged the hood of my 2014 Buick Encore that got me to your Dealership’s Body shop. Super handling of me and my car from all that were involved. Especially Kurt Banholzer. Thanks to everyone!
Vehicle Make : Mitsubishi
My factory installed subwoofer in my trunk did not work after my rear panel was replaced. I'll have to bring my car back to have this corrected.
A day or two late but with the humidity in the air, understandable. Worth the wait. The job came out excellent. Thanks!
Thanks for the great service!
I want to thank Jeff for making thing better!
Finished when u said u would. Liked the text updates. ????
The team worked to make an adjustment to complete the work even though they were short staffed. The workmanship is good quality.
Thank you for the outstanding repair to my vehicle
I was not updated on a regular basis most updates I had to call myself . My rental car was not arranged which I called a week prior to dropping off my car
Great service, great personalities, and all around great experience.
Thank you for doing such a great job in repairing my car ! It was also very clean when I picked it up ! High five to the guy that washed it :)
They are always professionally and does a really good job fixing
Excellent Service! Completed on time...staff was awesome.
Great experience with Burns on my repairs. Very courteous and professional. I will use them again for my body shop needs. The only thing I think they should do is to take the customer out to the finished vehicle and go over all repairs as to what was done to the vehicle and for customer to inspect work. Great job by Burns Body Shop.
I would recommend you to anybody needing repairs
Great work in a reasonable time frame
Great service. Equinox came back looking better than new after door repair. Detailed better than new
As always i received very customer friendly service from Burns. Thanks to Scott and all.
y'all very nice.... be blessed...
The personnel was friendly and helpful. I was told the repairs would take 8 to 10 working days. The repairs were completed in 5. The work was excellent.
Very professional, courteous service. Work done on time. Thanks.
Thank you for bringing my car back to life. My car is just like when I purchased it.
I am very Happy with the job done.
The service dept was courteous and very helpful. I appreciated their attention to detail. Sam was polite and made sure my repair was completed correctly.
Mr. Jeff Perry is a very helpful & accommodating person & an asset to your team. He made the whole process a bearable experience. Kudos to you, Mr. Perry.
Every thing went good. Car was totaled but I appreciate the help that they gave my daughter and myself with the insurance company.
Relatively small repair , but I had very personal service from both Jeff and Kurt. Treated me like the only customer they had. Hats off for a job well done. Jim Klaffer
You guys went above and beyond fixing my car! Thank you so much! You have always done a good job with my previous vehicles! Thank you and I will recommend you to others.
My car was repaired as promised. The front body shop staff were professional and knowledgeable. Detailing was done twice, however the inside remained dusty from the body work & the inside wasn't wiped down at all. I'm confident the front body shop staff would have graciously had it detailed again- but that would have been three times without accomplishing a full cleaning - as promised. They were very kind to do a Dx when the brake system light came on - thank you so much!
No complaints whatsoever. Service was great, my car looks perfect. Jeff was a pleasure to work with!
Got me right in. Accommodated my schedule. Great job!
Burns team was very easy to work with and an excellent work
I enjoyed the conversation with the employees. They have a very down to earth approach but still professional.
Scott and Jeff were fantastic. My car was repaired quickly, and they kept me informed during the entire process. They made me feel like I was important. I will recommend Burns because of them. They are an asset to Burns!
Scheduling the appointment was easy and within an appropriate time frame. Jeff and Kurt at the desk were efficient and courteous.
Easy insurance, rental, and repairs all handled by Jeff. Great experience and very easy/low stress! Thanks
You guys had my car for less than a week. My car look just as it did when I purchased it. Due to a raccoon attacking my baby Versa Burns did an excellent job.
Professional,friendly, timely, and helpful with finding rental car.
Thanks to Jeff and his team for making the experience completely hassle-free and delivering a quality repair ontime. I recommend you to everyone I know.
Thanks! You guys did a great job.
Jeff and company did a great job. not living in Rock Hill but working here I am very glad they did the work. I would refer them many time over. Thanks Jeff to you and your staff.
Very impressed with the speed and quality of service. Employees I interacted with were very personable too. Will try your service department for our next routine service. If goes well, I'll be back and look for to our next Cadillac from Burns
Great job and quick service
Great service and staff.
Jeff and his team works a team.
Jeff was very helpful. If we ever need body work on our car again, we will definitely bring it in to Burns. I was completely
satisfied with the friendly service and competent workmanship.
My repair experience went exceptionally well. I'm completely satisfied with the work done! Looks as if nothing happened. Thank you so so much!
Everyone was very nice, attentive and they kept me completely informed and I couldn't be happier with the job they did.
Curtis was awesome . Explained everything to me.when he was busy Julie stepped right in and assisted me. I like the fact that they had rental car brought to me. Top notch staff! I would certainly recommend Burns Collision Center to any of my friends .
Job was completed on time as promised. Thanks so much
u guys rock...Curtis and his wife were my lifesaver. they didnt have any information on my truck but they accomadated me with no problem. i would recommend them to anyone!!!
The entire process was great from start to finish. Everyone was very professional. The daily text and emails with updates kept me informed of the progress without guessing. I will highly recomend your services.