The original estimated time was about 2 hours to replace my interior door handle. I was there at 1pm and left at 2:01 pm. Was very impressed with the speedy repair that allowed me to go along with my day. This was also hands down the best customer service I have ever had in fixing my vehicle. Will be comming back for any work my car needs. Overall very nice job!!!
My car was finished much earlier than expected, everyone was super friendly and my car looks great. They even cleaned the interior and it looks amazing! It was overall a great experience and I will recommend you to anyone I can.
Everything was handled professionally & I'm very happy with the repair!
Like the text updates, and thank you notes & popcorn upon completion. Car looks great and you were done earlier than expected. Great job!
Great customer service, timely and responsive, like the updates via text, my car was way more clean when I picked it up than when I dropped it off
My car looked really nice when we picked it up. Looked like a good repair job.
Service was amazing no complaints
Fast and welcoming service! Great job everybody!
It was my intent to pick my vehicle the evening of March 23 , after having been out state. However, at ****:30 a.m. my attempt to retrieve my vehicle failed because the battery was dead. Very frustrating. Also, I have always received a written estimate of repair cost prior to consenting to the repair . I did not receive an estimate from your facility. Had it not been for the suggestion from my insurance company that I have repairs completed at your sho I would have given serious consideration to going elsewhere. Your charge is 1000.00 greater than tthe body shop in St Peter.
Keith C. Ferrington
Perfect work and professional through the entire process.
Great place. Wonderful experience. I will definitely go back if needed.
The ABRA auto team did a fantastic job!! I was so surprised to come back to my car being detailed and smelling fresh and clean! The extra touches made my day!
Vehicle Make : Volkswagen
The staff is very professional and the work is flawless.
First time experience at your location and the Autobody work was exceptional.
The whole experience was great- everyone was so friendly. I loved getting the texts, letting me know how everything was going, when I picked up the car the repairs looked great- and when I got inside and drove away in a clean car inside and out it was such a treat! I felt like I had a brand new car! Thank you for going above and beyond with the work you do- it is noticed and appreciated! Will definitely be telling everyone about the fantastic experience.
Excellent job on the repair and their customer service was amazing from start to finish.
I was very pleased at how quickly the work got done on my truck. All the repairs were perfect. I also appreciated my truck being cleaned & vacuumed. The thank you card with all the signatures of who worked on my truck was a nice touch. An overall excellent experience.
I was kept in the loop in how the repairs were going with my car when it was in the shop. It was nice to get an estimated time frame in when my car would be completed. Everyone was very nice to work work
My car looks like new. I was pleasantly surprised when I opened the door and saw how clean even the inside is! I plan to wrap the grandkids in plastic wrap before letting them in. Jkjk
Everyone I talked with regarding my vehicle was very friendly and professional, especially Laura.
Great job, thank you! Especially nice to pick up a very clean vehicle, inside and out! Great customer service!
You all did a great magic on my car. I am happy USAA is friends with you. I really appreciate that you picked me up. I was planning on walking 3 miles to get my car. Thanks again.
Vehicle Make : Volkswagen
Wonderful people to work with!!
Thank you so very much!
I would definitely recommend you!
The clean vehicle was a nice touch! I also appreciated the continuous communication. Thanks!
My vehicle was well taken care of. Thank you!
Thank you! My vehicle looked amazing. It looked brand new.
My exhaust fell off after 3 miles.
EVERything lOOKS GOOD.GREAT JOB IF I NEEDED ANYTHING ELSE DONE, I WOULD GET ABRA AUTO BODY & GLASS. GREAT JOB.
Great, professional, kept me updated with texts and calls.
You have outstanding customer service.
They did a fantastic job and customer service couldn't get bettet!
Did a very nice job and very prompt Thanks
Did a great job. Car looks fantastic.
Thank you so much! Great job!!
We have been satisfied with work done at Jerry's. They are the best around.
Thanks for your speedy service
Vehicle Make : Volkswagen
Car was finished on time with no surprises and great workmanship.
Great job by you guys- -ahead of schedule and everything looks great.
Excellent customer service. Great work. Super friendly. Above and beyond! Thank you!!
Very impressed with your service and communication through out the whole thing. Thank you Abra
That u updated people what is going on
Well worth the time and money!
Amazing customer service!
Customer service is excellent and auto body repair is excellent by technicians. Your staff even cleaned front floor mats. Jerrys completed the repairs earlier than projected by two business days. We appreciate your hard work
Thank you so much.
Everything was perfect and so nice people
Very nice work and being updated by text messages.
Great service! Loved the updates! Thank you!
Awesome staff did aa amazing job on my car. Would definately recommend to everyone.
Great experience. They finished my Jeep one week earlier than expected. Very satisfied.
Very smooth easy experience
Fast work, helpful employees. Would definitely recommend to others.
The work performed was beautiful. The staff was very helpful and went out of their way to make sure I was satisfied. I understand how Jerry's was voted the best in Mankato. The experience here was head and shoulders above the GM store in the area. Would recommend strongly.
Alot better than I expected. If I ever need any repairs i will be going back there
Very satisfied from the time I walked in to the finish!
The quality of service we received was incredible. While I don't look forward to needing repairs again, I'll definitely use Jerry's if I do.
Thanks for a job well done!
Vehicle looks great! Almost like new again. I know I can trust you with repairs!
Excellent service and quality. As usual!
The staff sent me several messages on updates of the repairs to my vehicle. The work was done in a timely manner and it looks like new!!! Thanks
Great job. Thorough. My car looks good as new!
It was done in a timely manner
Fantastic courteous service! The staff kept me informed about the progress of the work being done on my car the entire time they were working. Well done, Jerry's Body Shop!! I will recommend you to everyone!
Everything about my experience was awesome! Everyone was very friendly and helpful. I liked how I got texts with updates. The car looks great to!
I appreciated the professional service from everyone that I interacted with. I also liked the updated text messages that I received.
Vehicle Make : Volkswagen
they did a great job fixing my car's dents and scratches
Wonderful service. All the way through.
I greatly appreciated the attention to detail you put into my repair. I expected the repair to be great, but found a nice surprise inside with the detailed cleaning. Each person I encountered in the process was curtious and helpful. The repair was completed in a timely manner and I was in constant communication with the shop. Thank you so much for your great work!
Everything looks great! There is a very strong chemical smell inside my KIA that has bothered me.
They always do a good job in a timely mannor!
I wish I would have known about the hole that was left. I did just say make it safe & drivable. So maybe my fault but would have appreciated a call about it. Otherwise satisfied.
Excellent work and very professional
Excellent work and timeliness thank you
Great costumer service! Above and beyond expectation!
I'm very picky about my car. My car was repaired ahead of time and it looks beautiful! Thanks Jerry's Abra!
Fast repair, excellent customer service
I enjoyed the updates I got for my car! Their work was excellent and done in a timely manner!
The speed and precision with which your team repaired my Focus far exceeded any other repair I may have received, for which I thank you:-)
100% satisfied! Good as new.
Excellent service and texts kept us informed. Just a great job
Professionals. Excellent customer service. Nice people.
Great service and very professional.
The only complaint I have is that they were unable to complete an oil change while my car was being repaired.
The staff does a very good job!
Great service I'm completely satisfied
Repair looks great and was done ahead of schedule. Thank you!
A lot of places won't really keep you updated and both the phone calls and the text messages were awesome! I felt very involved in my situation and loved how when I saw my car it had a fresh car wash! Really made the work done look beautiful !!
Just a few minor details. Door handle was not attached properly. Wax residue left on door and epoxy repair not sanded smooth. Had to leave vehicle another day.
Jerry's has always been excellent.
I will be dropping off a letter on Friday about my experience.
What a pleasant place to enter. All that I dealt with were so helpful & actually showed interest in fixing my car
I enjoyed the text messages as the work was done
I would recommend this business to any one needing this service
Thank you all for taking such good care of my car
Excellent customer service
Wonderful outcome; excellent customer service.
Went over and above my expectations. Wonderful customer service
2nd time going to jerrys great experience everytime. I won't go anywhere else for body work. Great job guys!
I would recommend Jerry's to all my friends! Thank you!!!
Did nice work. Kept us informed. Nice job Jerrys.
The repairs took less time the quoted. The repair and paint work are excellent at this time.
Job well done. I am very satisfied Thank you.
Looks better then it did when I bought it. Kyle was great and very friendly. Made getting into an accident a little less stressful!
Vehicle Make : Volkswagen
Something was missing from under the hood....husband is contacting in the morning...
16 hour job turned into a 7 day job.
Don't get the floor mats so dirty and muddy.
Your shop is first class and all your employees true professionals
I appreciated that they were willing to keep my car inside their facility during the severe weather storm that passed through the area until I was able to pick up my vehicle after business hours. The work looks excellent.
I didn't know they would wash my car for me as a courtesy and it was a nice surprise. I am very happy with the service I received at Jerry's Body Shop in Mankato, MN.
I feel that it is a little more noticeable then it should be.
Everyone was very nice. Did a great job fixing my car and it was completed on time.
Jerry and Kyle were in constant contact. I was aware of every hiccup in the process. You have a customer as long as we are in the Mankato area.
At first I was disappointed when I thought my stuff inside the car was misplaced and I thought there were people going through my stuff. It took me a while to realize they cleaned the inside of my car. I was not expecting this, but it was a very welcome surprise! Thank you!
Everyone treated me with great respect. They answered all my questions and kept me well informed throughout the entire process. My car looks great, and Abra is definitely my number one choice for auto body and glass repairs.
Great job. Was kept informed. Was done a little ahead of schedule.
Our car looks showroom new again! Great job.
My car looked good they did a great job!!!
Repair turned out way better than we expected. They did a wonderful job with the paint job and getting both sides of the van to look the same even with having to replace the door. Wonderful job and would defineately go back. Would highly recommend to others.
Been to Jerry's several times and I've noticed customer service seems to be there focus but it seems more of a routine and forced. Example here's a card from the guys in the back and here's your popcorn. Delivery and intake process seems more like a big machine than customer friendly. The motto seems to be under promise and over deliver which is great but the customer shouldn't feel like the pawn in the middle most are looking for guidance and advice but here's your quote on a computer. Spit you up and chew you out and on to the next one. Oh and the relationship with enterprise is interesting do they get a cut on the profit for being the go to rental shop? Doubt I will take another vehicle to your shop based off of present and past experiences. I would prefer to spend my money at a local family shop.
Sorry to say I have had to use your service several time over the years.thank goodness for your awesome service and excellent results every time.
Great job!! We loved working with Kyle Reedstrom at Jerry's Abra!! He was informative, extremely helpful, and went above and beyond when working with us. A
Thank you for spending the time to make my old car look good inside again.
They did good work. Keep it up!
You guys did great and amazing customer service
Thank you for a job well done!
Kyle and team were great! Thank you:)
Vehicle Make : Volkswagen
Looked better than I could have expected.
Nice people to work with
The work done was excellent
Excellent staff and service!
Thank you for making the process extremely easy. The vehicle looks great and the popcorn was a great touch.
Great work in restoring my car to new.
Commend you for your every day updates!
Always satisfied with how vehicle looks and working with jason. Thank you
Vehicle Make : Volkswagen
Your people made this an easy process, with their knowledge and expertise. Very nice and friendly group of employees. Thank you once again for all your hard work I'll be back if I ever need repairs again.
Above and beyond what I expected Thank you
Loved dealing with you and the work you did on our Subaru Outback. We subsequently had the vehicle in the shop on an unrelated issue and the mechanic told us that had we not told him it was in an accident, he would not have known. Forward work! I did have three minor issues: ****) My wife and I brought the vehicle in, but all the correspondence came to my name only - a sore spot for her 2) The cargo area was left dusty and a dirty cleaning rag left as well 3) You texted me with updates on the progress of the repair and those updates were both informative and humorous; however, they got me checking my texts for word from you so when the work was done and you phoned me instead, I wasn't expecting it and missed the message.
I didn't expect the car to be washed and detailed. Very nice bonus in addition to getting the car fixed!
Fantastic all the way around. Score of 10's across the board. Frommes could learn a lot from you. I had a terrible experience with the
So I was skeptical going in. Will definitely recommend jerrys'! Thanks!
Found some scratches on trunk lid that wasn't there when we dropped it off,also we had a written estimate from you guys and when my wife picked up car you tried us ring the insurance estimate.
I hope I don't need any more body work in the near future, but if I do, you've earned my business. Kind and professional. Thank you for making working with you easy!
I just want everyone to know, I never expected them to go all the way and wash it and remove some stains on my seats doing all this really made me appreciate all their hard work
The repair work looks satisfactory. Apperciate that it was completed in the timeframe that was planned. Would recommend you to others that need your service Thank you ????
Well done and fixed right
Car looks like new! I would use your company for future body work on our vehicles.
Car looks great clean and washed thank u all
Kyle Reedstrom and ABRA team did an excellent job!
Thanks for cleaning my car. My car looked and felt clean. It was the beat feeling. Great job and well done.
My vehicle looks brand new again. I could jot be happier
I am happy with the work done. Not happy with customer service from office staff. Very unprofessional and close to rude. Watched my car being driven around the lot twice. When asked when it would be done told needed to be washed. Already was. Then said it had to get writing off window. Was there for 45 minutes and waited through 4 others come in and get there vehicles. Was not notified that a part did not come in and will have to drop it off again and deal with the deal with the office staff again. Not looking forward to it.
Paint was not blended into fenders. They blamed previous paint job. Looks worse then when it came in there
Great job, fast, courteous. A
Prompt and very friendly!
Thank you for doing such a great job. Paint blends great. Car looks new again.
Vehicle looks great. Feels good to get s shiny super clean car back. Thanks for a job well done.
Very helpful. Appreciate what you all did to fix my car ! Thank you
Just a thank you so much for fixing the problem
All was well.Everyone was courteous and answered any questions I had.I was extremely pleased.
Beautiful job very well done. Especially appreciate sparkling clean car inside & out!
Did a wonderful job on the vehicle. Some time delay but worth it for the quality of work done. Also, a car wash and clean of the interior was not expected but greatly appreciated.
I was very satisfied with the repairs that were done and keeping me posted during the repairs. Also about being honest that my alignment was not completed during the repairs, and making sure that my truck got back into the shop in a timely matter to have this completed. Thanks
My comments would be directed to the Jerry's body shop staff ...extremely attentive caring and professional. The car repair is beautiful as well as the cleaning of the interior, which was not expected. I appreciate all the service I received!
I liked the service but I DO NOT LIKE the text messaging I like personal service
Loved that my car was cleaner then when I brought it in. Vacuumed, detailed, washed
Jerry's did an outstanding job. They are the best in town.
Nice job. Like how they kept me posted
1st of all the body work was perfect. But,right after I was hit,I noticed that something was shaking under the car and brought it up when I brought my car in to get fixed. The person at Jerry's noticed it also. When I picked up the car the shaking was still there. He said it probably didn't happen during the accident so they didn't fix it. It wasn't there before the accident. It's so noticeable that I'm going to have to take it somewhere and get it fixed.
All I can say is, Wow! You went beyond my expectations. I certainly expected the repair to be done well as we had a vehicle repaired by Jerry's several years ago. I did not, however, expect the inside of my car to be cleaned. It almost smelled like a new car! Needless to say, not only will I use your services again if I should need repairs but will highly recommend you to others.
Happy to have the leak fixed and my door trim repaired. Thanks Jerry's Body Shop.
It was a bit disappointing to be told my truck would be ready for pick up on Wed., then Thurs., then Friday; but I am very happy with the results. It looks great!
Car looks like new again!! Whoever detailed the car also did an excellent job!!
Thank you for a job well done!!
My Xterra turned out great, the workmanship exceeded expectations.
Vehicle Make : Volkswagen
The car was not ready when it was suppose to be. They needed to redo the paint which meant the car was delayed another day. They did not paint the rock chips that were suppose to be painted so now the car needs to go back for that. There are scratches on the back that weren't there when it went in for repair. I am satisfied with the repair that was done but certainly not with the above indicated items and therefore not with the overall experience.
Looks great just was disappointed I didn't have a vehicle for 5 days. If I lived in Mankato it would not have been such an inconvenience but looking for rides for 2 days longer than was originally anticipated was a pain. Otherwise looks good.
No problems with the repair.
Vehicle Make : Volkswagen
I trust them with all of my future business.
Thanks for the awesome updates
My car looks better than I expected and rides smooth. Thank you
Was just really disappointed that when I got to get my car seen the tail light was damaged that was brand new. :(
Jerry's is the best around! Why would anyone go anywhere else is beyond my comprehension!! Great job as always!
Top notch service! Everyone was awesome!
I'm satisfied with the body shop work that was done, but I have a few suggestions about the automated notification system.
They were accommodating and timely getting me back on the road until full repair could be completed
We need to bring in tomorrow to have the repairman glue one piece of rubber on the bumper. It peels off now. I am using a taped to secure it.
Friendly, professional and timely. Thank you!
Liked the text messages. Kept me updated on the progress. Thanks for picking me up when my car was ready! Vehicle looks great!
Thank you for the excellent communication.