They didn’t do all the work
They were very efficient and kind and professional
The staff was courteous and professional. They provided a thorough explanation of the process and provided regular updates on the repair progress. My vehicle looks excellent after a high quality repair. The service was outstanding.
Thrilled with the whole experience, especially the various staff members who I came in contact with. Thank you! So happy to have my beautiful car back!
The work was not done to my satisfaction. I clearly wanted the vehicle back to its original version before the accident. That did not happen.
Everybody here was awesome. Thank you for almost making me forget someone rear ended me! The texts through out the process w/ updates was great, and they constantly were in touch with me. I will recommend you guys to everybody!! Thank you again! My cars perfect.
The part that was replaced on my vehicle has damages on it.
Thank you for being quick and efficient!
Nice atmosphere and friendly staff
When I first walked in to begin the process my paperwork was ready, everyone was really friendly and professional. I was in and out in a rental in no time. I was explained the process by Leanne, I do not remember the other rep that initially greeted me but she was awesome too. I wasn’t expecting so fast a turn around and normally I’m in a hurry. The rental process was quick and I drove a really nice vehicle. Just an outstanding job from everyone. My car looked like it had never been touched with any damage! I will highly recommend Abra to everyone!! And I loved getting into my clean car! I was like wow! You don’t find this kind of customer service anymore or very rarely! Thank you again!!
Awesome people and a great job!
Professional, courteous, totally excellent experience from start to finish.
There were some issues such as trunk and gas cap release buttons not being reconnected, trim and body panel alignment issues, and a problem with the window. These issues are currently being addressed. Although I am displeased with the techs performing the work on the car the front office staff was excellent.
Beautiful job! Nate was very helpful with the entire process. He kept us informed of the status of the repair which was very helpful.
Excellent job and amazing customer service. Done quickly and I was kept up-to-date the whole time.
As soon I got home the check engine light came back on
I am totally satisfied the way handling the customer and the repair work.