Didn’t expect to get such good service.hope I never have another accident again but if I do I’ll choose you guys again thanks
Vehicle Make : Volkswagen
I have no complaints, service and staff was really excellent. Recommended for anybody that needs work on their vehicles.
When my mom went to pick up my car they would not release it to her because they said they didn’t receive the third check from my insurance company. They implied that we had the check and that the insurance company sent it to us. They never mentioned anything about us having a check until the day of picking up my car. They kicked my mom out the shop and said you either pay the $900 or you don’t get the car.They would have not started on the car if they did not have that first original check according to my insurance company. This shop had the original check the whole time and didn’t even try to look for it. When I finally got my car my remote to lock and unlock my doors were not on my keys. I told them and they said “are you sure it was on there ?” Um yes I’m sure that’s what I gave them. Two days later and I still haven’t been contacted about my remote that I guess they lost at this point. This has been a horrible experience.
The estimator was very thorough and updated me regularly on the progress of my car repairs. I am very happy with the service.
The staff was great! Mike explained everything and answered any questions I had. I would return if i needed to and will refer them to friends and family. Thx for all your help.
I was very pleased with the work Fix it auto did to the Honda! You also gave me a warranty.
I was told my car would ready April 13, I then received a message to go pick it up. When I called they told me my car was not ready but it would be in two days. When I called they put me on hold for 15 minutes, I had to hang up and call again but I redirected to an automatic message. I went to the shop and my car did not have a bumper or was painted. I did not receive the car about a month after, when I went to pick up the car the secretary secretary was extremely rude and she raise her voice SEVERAL times. She was extremely rude and did not display not one bit of good customer se vice. Extremely disappointed.
Yes I am satisfied with the work that was done to my vehicle . Daniel was the one who helped me and he kept In constant touch Keeping me updated on the vehicle progress . I was extremely satisfied with the service and would like to thank them for the work they did .
Great timing. Looks good. Late yesterday noticed some swirl marks. I’m sure it can be fixed.
Excellent customer service. Appreciated being kept informed regarding the status of the repairs. Work completed sooner than the date expected which was great because of the urgency to get the work done as soon as possible.
Very good job. Vehicle was completed in a timely manner.
The manager, Daniel Torres, is a true professional in every sense of the word. He provided prompt service from the very start when the car was brought in. He provided daily progress report until the repairs were completed. He even sent a follow-up message after we picked up the car to ensure our satisfaction with the repairs.
Very curtious and professional
Five star service nice job ! My car looks good .
I really appreciate the updated text messages
Everybody was super friendly and very professional! Thank you for leaving my car looking brand new!!
I asked for a quote for the whole right side of my car. Not for you to price match the quote I got from collision works. Your price did not include the entire repair I asked for