It ran hot or something,when i pulled up in my drive way it started smoking
Subreen and Jos were very polite and professional.
Everything was great except we got a text on Monday saying the completion date would be 10/18 and it was not completed until 10/20. Other than that everything was great
Took twice the time than originally promised.
Vehicle Make : Volkswagen
Shelly was wonderful !!! Thank you for everything!! Will be coming back if ever needed... let's hope not!
Front desk went above and beyond!! Shop did a perfect job not to mention a few minor touch ups that werent accident related! I love the work you guys do and will continously choose you guys everytime possible and highly recommend you!
I was amazed at how quickly my car was repaired. They did a beautiful job and I will recommend them to friends and family
Thanks for getting the job done very quickly for my mother
Thank you so much for the fast and clean service you guys rock...
At this time, I believe a job well done.
Vehicle Make : Volkswagen
Everything was great! Thank you!
Thank you for the work on the car which resulted in a fantastic-looking job on the car.
Very satisfied from the time I walked in to the finish!
Vehicle Make : Volkswagen
Everything is great
The staff welcomed us & took care of our car. Tyler kept us informed thru out the 3 day procedure. Stacy was very helpful & friendly. We give them a 10 in customer service.
Excellent service from beginning to the end
Cynthia was very friendly, welcoming, and helpful.
Vehicle Make : Mitsubishi
Drew is effing awesome. Pay raise, now!
Job was done faster than expected.
So happy to have my car back and it looks great!!
AWESOME JOB!! Work was done quickly and perfectly! Vehicle was returned cleaner than when I brought it in. Much appreciated - Thank you!
Outstanding customer service
Very impressed by Josh, very helpful and professional. Knew me by name the second I pulled up to get my car.
Receptionists very kind and helpful, even offered to drive the car to me as I was having surgery.
Such an easy and stress free process , Thank you so much!
Excellent work and attention to detail
Excellent service in every way.
Was unfortunate to have 3 incidents in less than 2 weeks. Everything was handled very professionally. Could not have been more satisfied
They were very polite and professional
Very courteous and helpful. Would recommend you to any of my friends. Very thankful as this was my first time going through an accident and having to have my car repaired.
Excellent job, very professional
I love the employees they was very nice and comfortable they make you feel like family
Excellent service, very fast and convenient. Everything was set ready to go as expected before arrival.
Yes we are satisfied with the work performance that Abra personel accomplished to our vehicle,
Thanks so much for everything.
Very friendly and helpful and my car looks beautiful
Great customer service and quality of repair. Like it never even happened.
Excellent excellent excellent customer service
Great customer service , timely repair , calls and email/text alerts.
Everyone was helpful and friendly. The work on my Ford Escape was fast and well done. The job was done two days early. I appreciated the text updates, and was pleasantly surprised to hear it was done so quickly.
I couldn't speak more highly of Jackie Joyce the woman that helped me with my car repair. Abra is lucky to have suchildren an intelligent knowledgeable kind employee. She made the entire process as easy and comfortable as possible.
Excellent customer service. Very accommodating. It was really nice hearing about the progress on the car on a daily basis--I always felt in the loop.
The car turned out great.
You've got a very professional team that went way above my expectations. Thanks to all involved.
Everything looked great. Your staff are all so courteous. There was a small are that got missed but you front desk personnel told me how to handle it. You completed my repairs on time per your estimate. I couldn't have been happier. Thanks so much.
I was very impressed with your customer service and communication! I would recommend you highly to anyone I know.
Very professional folks. They did a great job! Thanks.
Everyone was super friendly and helpful. We were kept informed all the time. It was a very easy process and our car was cleaned inside and out!
I liked the texts I received keeping me updated
Outstanding service from all! Car was finished earlier than projected. Extremely satisfied
They were amazing!!! Gave updates on my vehicle and got it done quickly! Ruben is great.
I appreciated how much the technician called me to let me know the status of my truck. My truck also came back much cleaner than it went in. Great service!
Thanks to Mike, did an excellent job, was respectful and always with a positive at attitude.
Francisco was outstanding. It says a lot about a company when they look and see alight out on our headlight and replace it as a curtousy.
Your mechanic did leave 1 radiator fan unplugged and wasn't running only problem I found
The staff are always so helpful.
Abra in PTC did a great job repairing my 15 year old Suburban & in keeping in touch with me regarding their progress while I was awaiting its completion. Everyone was also extremely curteous, professional, & polite. Nobody wants to be involved in a collision, but my 15 year old car was returned to me looking almost like new! I am highly satisfied & would definitely recommend Abra in PTC!!
Busy place. Need to hire more employees.
Thank you for repairing my vehicle in a timely manner! My car looks brand new! Love the work done, thank you :)
Thanks for delivering as promised- on time and paint looks great!
Vehicle Make : Mitsubishi
Everyone who works here is awesome! I totally trust them with my car!
My vehicle was not wash, key FOB was disabled and their was scratch and scuff mark miss on my vehicle bumper
Thank you for the great work.
Al was very helpful and professional throughout the process. I will definitely be using Abra of Monroe in future.
Good job, efficiently done.????????
You guys did a great job.
Abra Auto Body & Glass in Bellevue has done a wonderful job on the repairs to my car and I would like to say thank you personally again to all of the employees that had put their hands into the repairs that went on with my vehicle and to the management for hiring the correct people so thank you again you guys are doing an awesome job keep it up
Tracystic was wonderful from start to finish
Vehicle Make : Volkswagen
Hands down best repair experience I have ever experienced. I truly appreciated
The text message notifications about the status of my car. Wonderful and professional staff. My car looked amazing. Jeff was amazing! Thank you for making my bad situation into a positive experience. I will recommend your shop and staff anytime. Best wishes to a wonderful company who has perfected their trade!
I am very happy with the speedy and quality repair of my car.
Pleasant to deal with friendly yet professional with their quote able to answer questions when asked. They kept me updated about my car repairs willing to go the extra steps to answer my questions. Will recommend their services to friends and family. Extremely pleased with results and cost was a pleasant surprise. Thanks again
Great professional service by all involved, especially Mary and Joe. We were very pleased.
Excellent customer service
I was completely satisfied with the repairs to my vehicle ,everything looks perfect. I would not hesitate to recommend Keenan to anyone needing auto repairs. Thanks for a job well done.
This is the third time I have used Abra for car repairs. I was completely satisfied!
Such a friendly front office staff. Constant communication throughout the whole process. Estimate given was very accurate to the final price. Job was unbelievably done immacantely.
I appreciated that they not only kept me informed, but they also let my rental car place up to date.
My car looks good as new. Excellent service and friendly people.
Great customer service. I appreciate the speed with which you handled my repair, and for keeping me informed. Thank you.
Quality work in a short time frame.
My car was not done when the called me to get it. Still a crack in the fender. Paint job sucked. And the employees were rude and disrespectful to our wishes.
Car wasn't quality checked before picking it up. Needed to take to Lexus dealer to have sensors reset.
The Abra representative, Jacob, was very professional. He explained each part of the process in detail to me. I didn't have to ask any questions, because he had already given me the answers. I picked up my car this morning. The work appears to be perfect.
good service & employees.
I really like the customer service. Also the repairs were done very very quickly and to a very high standard. Thank you.
Prompt, courteous, and good work!
Good job! Wish there wasn't such a bad smell in the car when I picked it up. But the work I saw was done good!
I was told 4 working days and it took 8 working days. My last experience with Abra was at the same shop about 12 years ago and it took twice as long that time also. I know it ended up needing a new bumper, but letting me know on day 6 does' work.
Fast turn-around. Finished job looks great!! Went above and beyond to make me happy.
None the service was excellent. The two ladies at the front were friendly and had excellent customer service!
Professional, friendly, on time!
Great service, friendly people.
Thank you !!
Excellent job! Fast and friendly and my car looks great!
The ABRA Team did a GREAT job. The team was very welcoming, professional, and very accommodating. The shop a manager, Mr Mike Howard, and receptionist, Ms Janette, were extremely welcoming and professional.
They got my customers truck in and kept me informed and did a great job getting the rear end damage taken care of
Fast, easy, got my car back in 3 days (wasn't a lot of damage). Got daily text updates. It was a positive experience.
Great communication! The repair looks great and this is our third time using this shop. Keep up the great work.
Vehicle Make : Volkswagen
Car was ready when promised, even earlier.
Todd was awesome. His estimate was spot on! My truck looks fantastic and the detailing of the interior is the cherry on the cake of a job well done.
You made everything so easy and thank you so much! I would definitely use Abra again and refer you to my friends and family!!
Chris was amazing. He kept me constantly informed. I've never recived such excellent service anywhere. Chris reassured me before I left to call with any questions. I felt like He cared
Abra Auto Body & Glass were superb in their handling of my vehicle. They rendered very personalized and professional services in repairing my automobile. I am thoroughly satisfied and would refer anyone needing the services they offer with complete confidence.....Thanks Abra...!
Everyone was extremely friendly. The process of dropping off and picking up was fast. The repair process was fast. It was nice being kept updated. What repairs were done were explained. Highly satisfied with everything.
It was a great experience. Everyone was so nice and eager to take care of anything they could to make the impact of taking our only car into the shop for hail damage. It was also great to see everyone devoting their entire attention to the customers they were serving, even when there were a lot of customers. We will be back
My car looked great and the office clerk Charmekia was very courteous!
The team did a great job fixing my car and also kept me informed along the way. Thank you for all of your help!!
Great job, quick service and great customer service
So far so good. Thank you for keeping me connected to the repair process.
Laurie was great to work with answering questions and getting scheduled. We received regular updates also. Very satisfied with the work and people we met. My truck looks great again. Thanks
Still needed to fix front bumper trim. Now I need to come back once you get the part ordered. Other work completed seems fine.
I liked the friendly treatment and the updates on the progress of the repair being done on my car. The work was done very well and delivered when promised. I am completely satisfied with the service I received. I know I will be able to recommend your shop to my friends without reservation.
I have had all my repairs done at this shop over the years and have not been disappointed. Nyla is great she kept me informed daily with the status of my car. Love this shop! Quick and Fast. Keep up the excellent customer service. Dorothy R
I would have been happier if I had been told upfront how long the repair would take. The original estimate said 2 days. It took two weeks. The car looks great, but both the rental car company and the insurance company thought one week should be the average for this repair. Except for the time issue, I was very pleased with ABRA.
Loved the daily updates! Service and personnel were excellent! Will gladly recommended this company. Thankyou again.
Best experience I have had working with a repair shop. Great communication with updated daily messages on the work in progress. Thanks for a great team effort on the repairs and for going above and beyond by cleaning the inside of my truck. That is a first for sure.
I have had several repairs to my vehicles at ABRA in Peachtree City and every time I've left as a satisfied customer.
The repair was speedy, I was kept informed, and everyone was incredibly friendly and helpful!
The customer service and the handling of everything concerning the repairs of my car was great. The finished product was also excellent. Thank you for a wonderful experience. Alfred was in touch with me everyday updating me on the progress of my car.
We are very happy with our results! We would recommend you to others if they need repairs done.
The ladies upfront were very friendly and provided great customer service. Kevin assisted me with my repair claim and he was wonderful! From the great customer service to keeping me updated on the car repairs. He made me feel secure knowing that my car was in good hands. James with State Farm also gave me a friendly welcome. They also kept my bible safe and buckled down lol. I'd definitely recommend anyone i know to ABRA! Keep up the good work guys!!
Thank you for the amazing experience. No one wants to have to take their car into a body shop, however you made the experience better than expected.
Everyone was very professional from start to finish. Kept
Me updated with texts as well as personal phone calls. My car looks brand new. Many thanks to the Keenan team !
Service was fast and friendly. I especially enjoyed speaking with the woman at the front. She was very helpful and personable.
They did great work and completed my repair on time.
Thanks for your support and professionlism.
My car looks like new everyone I spoke with was wonderful
Great job! Done on time ????
Loved that they texted daily keeping me updated on the progress of the repair
Thank you for such a fantastic job on repairing my car! It looks like new, and rides like it did when new!!
Sam, Emily and Jerry are awesome!! Highly recommended! Extremely professional team and bidyshop!
Great team , always kept me informed and I will recommend them to my friends
Actually repair my vehicle
Vehicle Make : Volkswagen
Dustin was awesome! So helpful.
The staff members were extremely kind and helpful. My car looks great and I believe it handles better. Very satisfied, thank you
Josh was the absolute best. He deserves a raise!!! Will recommend to everyone I know. Thank you guys so much for an excellent job done.
My experience was great and it started with the girl (Samantha) at the front desk,she was great at what she does and very pleasant,Victor was informative and put me at ease
The work was very professional and I just received my truck back today and so far very pleased with the work performed.
she was extremely pleasant. The work was professional and
Car piece was falling off side of car and they broke the handle in my trunk and tried to glue it together and didn't tell me. Going in Monday to speak with mike
Great experience. Car was clean and ready to go!
Fantastic job by Amanda and the entire ABRA team! Extremely pleased and satisfied with the repairs on my Challenger. When the end product looks "better than new", you know it was job well done. Top notch professional from all employees! Thank you so much!
Scott McSwain at your Abra-E. Independence Blvd, Charlotte, NC store did a tremendous job on my car. He kept me informed daily on the status of my car and even went and picked up a part for my car that the dealer said would be four days to pick up. I will def recommend Abra to others.
Repair looks great, as if original from the factory
Took a little longer than expected. Otherwise, everything was okay. The people at at the Abbra on Hixson pike we're very nice and responsive. The email updates were nice.
Everyone was extremely pleasant, polite, and professional. The service went above and beyond what was expected.
My car looked better than it did when I purchased it new. Beautiful job and impeccable service. Would happily recommend ABRA to anyone in need of their services. They have a new lifelong customer.
Staff were responsive, polite and professional. I was in and out with drop off and pick up in a very timely manner which was important to my work schedule.
They were very kind and kept me very informed, which I appreciated very much. I was also happy that the repairs were completed in only two days. They helped to be sure the process was quick and simple. Also, when I picked up my vehicle it had been cleaned (inside and out). This was a very unexpected surprise. May seem like an unimportant task however having to deal with car issues is always an inconvenience. This extra effort made my day! I felt like I had a new vehicle! People don't know what's going on in other people's lives. This brought tears to my eyes. THANK YOU!!
I'm super satisfied with my repairs!
Very fast...good communication...great price...
I think you do good work and I like the way you keep you kept me informed on how Everything was going I would recommend you to anyone that I know and thank you again for all you have done
From scheduling the appointment to getting the estimate, reserving and picking up the rental car, receiving regular updates, and finishing my car ahead of schedule, the process was flawless.
Great communication and updates. That was appreciated. Car looks great. Have used Abra in Longmont before and if need be, will use again.
Great service. They bend over backwards to make sure the customer is taken care of with the least amount of damage done to his budget. Communication is great. Window and body panel were replaced by the next day.
Vehicle Make : Mini Cooper
Everyone was very helpful and kept me up to date during the process. Thank you!
Excellent customer service and an outstanding job done on my car!
Went a week past scheduled pick up date. No communication for updates and left fog lights inoperable.
Good communication throughout the process; proactive work by Ron and Brandy to meet my schedule needs; excellent quality of work.
Perfect! I love the every day message.
April Laroche provided timely feedback, expertise and excellent customer service. She is a credit to her company.
Andy was very easy to work with and really helped me understand my repair options. And whenever I had a concern, he was quick to address it. The car looks great. Thank You!!!
Hannah and Jessica were best. Give them both raises!! So polite and knowledgeable
The service I received was above and beyond my expectations. Repairs were completed quickly, at an excellent price, and my car looks good as new! Would definitely recommend ABRA to all!
Updated promptly for each step and friendly and honest service!
Repairs were done on a timely manner and I was kept updated daily.
Thank You for your great service and quality work.
You all did a wonderful job. I couldn't be happier
I wish I could say completely satisfied, but there were still shards of glass on the driver's seat and a chunk of glass that was in the door (where you grab to close the door). And, my door lock wasn't properly reconnected to the door handle for keyless entry. (Which, I took back, and they fixed). Otherwise, the people were professional, friendly and answered any questions I had. Thank you ABRA.
Great job and great attitude!
Excellent service. Thanks
The Staff went above and beyond!
Very friendly and thorough. I truly appreciate The attention to detail! I will definitely recommend Abra in Ocon! Thanks!
We still have a couple items to work out but I'm confident all will be ok. Thank you
They did an Awesome job!! Very satisfied!!
My car was so clean! The bumper looks great! Everyone was great to work with, and made everything very easy. Thank you so much.
Terryl,Kandice, and Michelle are a collaborative team that makes the experience of body repair seamless. I am so pleased with the excellent service at Abra that I certainly wouldn't hesitate to use them again. Good job!
I got in a car accident and was able to bring my car to Abra within hours. With an insurance adjuster and rental car agency on site, I was in and out quickly and efficiently. Everyone was courteous, and the waiting room was well stocked with coffee.
I love the email updates to let you know the progress of your repairs. Being kept up to date helped me plan, especially since my car was done 2 days earlier than anticipated. Abra is wonderful and will get my business again!
I want to thank Kadel's Auto Body for making an unfortunate situation quite painless. Everyone was courteous and efficient. My car was repaired in a timely manner and to absolute perfection - even to detailing the car. Wow - an incredible bonus.
You have no idea how I was dreading the whole process and you ALL made it so easy.
I thank you from the bottom of my heart, Gail
Excellent repair and paint on my F-150 tailgate. Excellent customer service and communication from Daniel and Breanna. Please know I greatly appreciate getting my very new pickup fixed right and for taking good care of the vehicle during the process. Cheers.
My car was driven through a tornado and had golf ball size hail damage EVERYWHERE. After 15 days I picked up my car today and I cannot find a SINGLE dent, ding or scratch caused by hail. Thank you for doing your job SO WELL!
Vehicle Make : Mitsubishi
You guys are amazing...that is the second time I have used you guys and you make so effortless....really stress free
Thank you so much
Great job, quick, efficient, kept me updated everyday, car looks and runs like before the accident. The staff were great also!!! Thanks.
Dan went above and beyond to get my car in and out as quick as possible. Very happy with the work done and the service ai got.
Thank you for being professional, kind, and responsive.
Beautiful work. We are pleased with our
Results and will use them in the future when
We can afford to have more work done on