I followed up and kept me informed through every step. Great Service!
All service was excellent, Rasley, one of estimators,was so professional.Good service was provided
Jim Burke Auto Collision's team gave me great and honest service. Thanks for taking care of my auto.
Leslie did an excellent job in keeping me updated on what was being worked on for my vehicle. When I went to pick it up, all the staff was very friendly and welcoming. Great experience and will definitely recommend.
All staff members were very helpful and friendly. They made sure I was up to date with everything that was going on with my car! They were awesome.
Friendly staff, great communication. Great job on repairs
Staff was friendly and loved that they would call me and keep me up to date about repairs to my vehicle. Thankyou everyone!
Vehicle Make : Mitsubishi
Everyone was really nice. Leslie went above and beyond to make sure i was satisfied. She made sure my car was perfect even if that meant requesting further help from my insurance. Thanks Leslie.
Vehicle Make : Volkswagen
Leslie kept me informed what was going on with the repair from drop off to pick up. Car looks great! Will recommend to friends.
I am not dissatisfied with the quality of the work that was performed, but the fit and finish is somewhat troublesome. I am missing a bolt that was not replaced, and the windshield wash tank was left empty. It was replaced, but left empty, so that is a little disheartening. Otherwise, the work that was performed turned out nicely.
very bad communication skills
Your staff did an amazing job... thank you so much
I was pleased that when I showed up about 9 - 9:20 unannounced the people did everything they could to get my car ready in a timely manner. So in a matter of 45 minutes my car was ready to go. Thanks!
The service was exceedingly excellent and the Ford Gusion I was given was awesome
The customer service was really great! Five star service!
Car is still not completed 10 days after promised. Wrong headlight ordered twice. Ordering the correct headlight should not be that difficult. Ask me and I'll tell you where to order it from.
They kept rescheduling my estimated pick up time . When I finally went to go pick up my car for the final estimation time I still had to wait an extra 30 minutes because it still was not ready
They Did a great job got the car back clean then I gave to them.
All in all my car looked great after the repairs on the collision aspect. Just disappointed that Gieco buys used rims if there are damages to the rim. Says here they spent $500 on a used rim. Dang. I could have bought a new rim for half that price.. quality over quantity.. shout out to Dave Prater for a really good job on my Lexus. I am very satisfied how my car finished out. Thanks Dave! And the guys at Jim Burke Collision!! ????????