I’m incredibly happy with how I was treated at Fender Mender by Aaron. He was incredibly considerate of my time and did an outstanding job communicating my vehicle repair updates. Furthermore, he also relayed some concerning issues from the mechanics regarding a crack on my windshield and a small slash in my tire. Thank you for providing outstanding customer service throughout a process that is often a disorganized, juggling-act for vehicle owners.
Car looked and drove like new.
Please thank Mr. Aaron Bolick for his efficient, courteous, attention in handling my cars repairs. Repairs shops efforts were "right on", beautiful job.
Had an excellent experience. Job well done!
I myself am in customer service so I know how important great customer service is,the employee's I encountered had exceptional customer service skills! I will definitely use their service if needed in the future!
You were recommended by insurance company on the estimate, but it seems that you'll lack confidence in working with Allstate, even after they had okay -ed the 2nd & *3rd adjustment (*I wasn't even aware of, or notified)and even though car was repaired I was not able to get access to it. I understand the monetary issue of getting paid, but if your working with an insurance company and it adjuster it would seem like their should be some kind of "trust or word of bond" between companies, wherein the customer(me)is not left waiting in a cloud for "2" extra days (without a rental) for their vehicle, other than that your service was exceptional.
Done on time and looks fantastic.
Very happy with the results. I was happily surprised my car was detailed. Looks good. Thank you.
Team did a great job and my car looks great. i would comeback again
No need to contact me. I just was annoyed that one of the panels was very obviously popped out and they said it was ready and sent it home with me anyway. I did bring it back and it was fixed within an hour and I didn't need an appointment, which I appreciated. Other than that I'm happy with the job that was done.
Aaron did a spectacular job on everything from first contact to end of job. Hold on to him!! Best customer service ever! Liked your day to day info on progress of my Lexus repairs -- good communication -- recommend Fender Benders hihjly!!!! Adelaide Wallinger.
The repair team did an outstanding job and the ladies up front were very friendly and informative. I will recommend fender mender whenever I can. Thank you!
Great job by everyone! I have already recommended Fender Mender to a friend!
my car looks good as new! Thanks! I was amazed at how quickly repairs were made!
Hatch area wasnt put back together correctly trash and tools left in car over spray and sanding resudue left on parts around the rear hatch pinstriping was stripped on parts of the driver door that wasnt like that before dropping off. This is just what i could see before it rained. I still need to get it up on my lift and look at the workmanship to the undercarriage if its any indication of what i have found so far im not impressed with your work at all.
Awesome job! Thank you so much!! ????????
Hood open light on, ac will not cool, pulls to the right, head lamp needs replacing, emblems missing , rear floor mats missing