Thank you for sending me this email. I wanted to thank you for being such a great company to work with. Your staff was very helpful and professional in every way. In the past you had already done some repair work on my wife's car as well as on a few of my friends cars and they had all highly recommended Vince's Autobody to do the work on my car when I needed some repair work. I am so glad they did!!! I really appreciated you delivering the car to my home on Friday when I was unable to pick it up. That nice gesture was awesome since I wanted my car for the weekend. Another fantastic gesture that was totally unexpected was that you washed my car so when it was delivered to my home it looked brand new!!! I cannot say enough good things about my experience when dealing with Vince's Autobody in Sedona and I will recommend you to all of my friends in the future. It is not a wonder why you are so busy since you take great care of your customers!!! Sincerely, Mike K
Friendly, helpful - service oriented - very good.
The repair is beautiful....thank you
I like the fact that you washed the car inside and out completely. The wheels could have been done better.
Mathew was absolutely wonderful. He is a real professional and a very caring and kind person. He answered all my questions and went out of his way to make sure I was comfortable. Monica and Tabitha also offered great customer service with a smile at the front desk.
And last but not least, thanks to all the technicians behind the scenes at Vince's Autobody who gave my Lexus a new lease on life.
My car was not only fixed but it's as clean inside and out as the day I bought it. Thanks
This business has the best customer service I've ever experienced. Quality work and excellent communication.
We really appreciate the thoughtful communication that went into sorting out this complicated procedure. We also appreciate you waiving the service fee the 1st attempt you took at fixing the problem too, it really saved us added expense. We are so happy that our Prius light is fixed after being broken for so long, thank you! Also cleaning the inside of the car was a nice touch too, we haven't had time to do that for a long while & it really needed it!
It's rainig ans haven't really looked at bumper, but the customer service was awesome. Thank you.
Always reliable, great service & being
Treated like family. We appreciate everyone
We have dealt with. Thank you
Thank you for always doing an AWESOME job!!!!!
Car repaired and completed ahead of schedule. Fantastic work!
Would highly recommend Vince's to anyone. Great experience & service, professional, knowledgeable & friendly. So helpful while travelling. Thank-you team Vince's Autobody!!
Vince's has shown me that there Is, good, old-fashioned customer care and professional integrity. I will highly recommend them to everyone.
Great experience from start to finish....and here in Sedona where we live!
Very good work. Very impressed with customer service. Our HHR looks like a new car.
We would highly recomend them.
Thank you ,
Rick and Sue W
My experience was excellent! Firstly, my car looks amazing, like new! Equally important was the friendly, helpful service, always keeping me informed. I would recommend Vinces Autobody to my best friend, to anybody!!!
Great job, thank you so much! Looking forward to working with you!
Great service and very trustworthy!
From initial estimation to vehicle delivery, the experience was excellent. The customer interface could not have been clearer or more helpful. The work (finished product) was excellent and I could not have been more satisfied with the results. Bottom line: I am a very satisfied customer. The whole process of accidents and subsequent repair can be very stressful and frustrating. The Vince's Autobdy team do an incredible job of service that significantly reduces the stress and frustration. Again, I was very happy with my experience at Vince's. Thanks!
Exceptional service, quality repair and a wonderful staff. Thank you for all you did!
Everyone and everything was stellar! Jim's expertise, personable manner, attention, and guidance inspired my confidence and gave me peace of mind. The staff is exceptional, and the work that was done on my car was superior in every way. It looks more beautiful than it ever has! Thank you all!
TOP REPAIR JOB...CAR LOOKS NEW. JOE
Vehicle Make : Volkswagen
Everyone is great. Smooth process. I will use you in the future for my auto repair needs. Thank you!
I very much appreciated the useful communications from you while you were working on our CRV.
Altogether a very good experience!
Went above and beyond....appreciated the loaner
For a claim that seemed to keep going, you guys did a great job with communication and "getting the job done", even with minor details that kept coming up after the original project. Thanks!
Excellent work. The car was repaired flawlessly and it was spotless inside and out. Note to Jim: maybe you should keep the fiberglass rear bumper brace until Chubb pays for the extras. If you still have it I'd like to stop and count the stress cracks so I have the info in case Dianne's eye problems continue on.
Thanks. Jim McDonald
Appreciate professional service and prompt attention . Nice to work with someone who really knows what they are doing.
More than satisfied! Wonderful customer service and attention to detail. Definitely went out of your way to help me out. It is so easy to see how you all are ranked as high as you are! Thank you SO VERY MUCH!! Kat and her little 99 Subaru
Great Job! We enjoy working with you all-keep up the good work!!!
Project completed as we asked it to be
Totally professional. Kept me apprised of the progress being made. Went above and beyond what was required. Would use their service again and would highly recommend them to others.
Thanks for being able to get us scheduled for our repair and completing the job quickly. You do excellent work. Also thank you for providing us an excellent loaner car. We would have not been able to enjoy our short vacation without a vehicle to drive while ours was being repaired. See you again I the future, I'm sure!
Thanks for the wonderful work you did. My car was returned better than before I had the accident.
Great service. Seems unreal. A blessing.
Communication was good. The car looked like new when I got it back! Thank you so much.
Great communication all the way through the process. Great Job. Thanks!
a spot that was supposed to be painted at the bottom of the endure, did not get painted.
John is very satisfied with everyone at Vinces .
Vanessa and Joel treated me with respect and professionalism--what a breath of fresh air! The repairs on the car look great and I was elaTed to see the way my "old car" was cleaned and waxed--fit for a showroom! Thanks to all involved!
Respectfully, Vicky P
Communications were excellent. Staff pleasant yet professional. Facility clean and modern. Work done excellently and car cleaned thoroughly on the inside--a bonus