The body work looks great. And, Abigail was a pleasure to work with....cheerful, polite, and very efficient :)
I couldn't be happier with the collision shop's work on my 2014 Cmax. Abigail Colcol is AMAZING and did an incredible job in making sure the car was repaired and restored properly. She also kept me informed throughout the entire process. Joe Sands and the rest of the staff were also GREAT too!! Thank you all for your help! Santa Monica Ford is the ONLY collision repair shop that I will take my cars to as I have 100% confidence in them. Thanks for the amazing job!! My car came back perfect!
Well, my car was promised to me on Friday and then I was told it wouldn't be ready until Monday. Then I got an e-mail on Friday "confirming" that I had picked up my car. At this point I am not clear where my car is.
I am very pleased with how the car turned out overall. The only reason I was able to give you 90% satisfaction instead of 100% or 110% is just that there were a couple of uncomfortable days when I was left hanging about the radiator and rental car, though we did sort it out in the end. However, I am not bitter and would consider your services in the future since in the end you did the right thing; I just hope it is slightly more troublefree sailing next time.
Thanks to William and to all
I had asked at the time the job started to test tire pressure on all tires
When i got the car back. That was not done
Excellent communication! See why Mercury uses your service. Thank you!
Really grateful for all the work, amazing communication, and speed of progress made. This team is EXCELLENT!
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