It was a long journey with back and forth info. I told them from the beginning if they could not fix it within the amount that would not take it over the value price, I would take it else where. Steve assured me he can fix it and he did a great job. He keep me posted on what was going on and I appreciate that. Thank you all for doing a job well done. Stay truthful and honest with your customers and they will be pleased.
Great job, excellent communication throughout, quick service.
First of all the staff at Abra are top notch! They made a bad accident into a very pleasant car fixing experience. Thanks to Diane for the initial paperwork and especially to Chris who was always so polite and called me with updates. Such great customer service!
Now to my car... excellent job! It looks brand new. I know that they took good car of "Ginny" when she was there! I highly recommend Abra on Mint Street.
Excellent service and work.
Vehicle Make : Volkswagen
Very professional team ...5 stars for their work, and customer satisfaction...highly recommend this place.
James was a pleasant to work with. Kept me updated and informed. Thanks! I’m referring him to a colleague.
Great customer service experience from start to finish.
Great customer service and attentive to details. Helped make a stressfull situation manageable.
Chris was great to work with. I appreciated his periodic phone calls to let me know the status of my car. So that I could accurately expect when it would be available to pick up. He also help me coordinate with my Audi dealership to have the service done on the car a while a calibration was being done to you it’s blind spots. The save me a trip to the other dealership. My car was completed earlier than expected and the finished product looked almost new.
Chris Merlo did an excellent job of keeping me informed and dealing with the insurance company.
Very professional people, atmosphere and bodywork. Awesome experience!
It was good to receive texts/calls on the progress of the repairs. Chris provided excellent customer service and assurance the repairs would be done to perfection.
Very happy with the service
That's it guys a job well done, highly satisfied
The seal around the inside of the driver’s
door was torn. It was not torn when I dropped it
it off on 4/26/2019.
Diane was sweet from the moment I spoke with her on the phone. Steve made sure he answered all my questions wether I thought they were dumb lol. They made sure I stayed updated about my car and had it done in a timely manner. Customer service was great. Thank you so much!
Everyone was courteous. I received frequent updates on the status of the repairs. Repairs done quickly
Felt like we your only customers. Fast service. Thanks