I have used Abra several times. I am always very pleased with customer service.
My overall experience with Abra was excellent. It started with me first contacting Abra to set up an appointment and Crystal who I spoke with was genuine, caring and a joy to speak with. She walked me through the whole process of what I needed to do from setting up the appointment to picking up my car. When I arrived to dropped my car Crystal knew who I was and extended a warm sincere greeting. Once things were situated with the rental car Stan took over. He reviewed the estimate with me, told me what they would be doing to my car and asked if I was okay with them giving her a bath (which she needed), all the while he was genuine, caring and answered all of my questions. Just a wonderful gentleman to talk with. Abra kept me updated on the progress of my car with daily emails. I can't say enough about the outstanding service I received. If you need any body work done to your car I highly recommend you to contact Abra and let Crystal and Stan take care of things. Thank you!!! Cassandra
The staff is always helpful and nice.
Vehicle Make : Volkswagen
Everyone was extremely nice and professional. I appreciated the email updates and the close proximity to Enterprise. Upon delivery my car looked great and the gentleman was very thorough in going over what was done to fix my car. You are ALL 10 out of 10!!!
Great service! Great attitudes! Definitely recommended!
The manager was great. He stayed till 6pm so I could drop off the rental car and pick up my Chevy Traverse. I really appreciate him staying to help us. The repairs looked great and the paint job was done very well.
Very nice people and very good, rapid work totally pleased with entire ecperience.
Vehicle Make : Mitsubishi
Would like to discuss further please.
They cleaned the inside of my car really well and the actual repair work was well done also. There were some streak marks left from the liquid that was used to clean, but that is very minor. I appreciate you all cleaning it.
The whole experience was seamless. Customer service was wonderful and the work was excellent.
Very professional service and I was kept informed about every step of repair. Liked it.
Thank you for the regular updates and pleasant professionalism.
It was a good experience.
Rod Nuhfer expertise was very knowledgeable and easy to understand from start to the final finish of the vehicle.
Excellent customer service. They did a beautiful job on my car and the amount of time my vehicle was completed was incredible!!!
Great Customer service, Great communication not to mention the work was fabulously done. Absolutely no complaints
Vehicle Make : Volkswagen