All around great service. Had a minor repair and did some extras at a great price.
Thank you for all the hard work y’all have put in towards repairing my vehicle. The few staff members I met were polite and courteous. Thank you Stephen for answering all of the questions I had for my vehicle. Thank you everyone.
Alex was wonderful. He went above and beyond to ensure that I was satisfied. Tony was great as well. Everyone is always extremely pleasant and helpful.
My gas fill cover wouldn’t stay closed. I called my normal repair man who put me in the right direction of the part and probably body shop could do it. I went to dealership to get the part and asked service for install. They said $200 just for install and would take hours. I called abra cause they had done great work when my truck was wrecked several years ago. Abra did it for less than $60 and I was in and out in about 10 minutes. Staff was friendly and caring. Thanks for your help. I will definitely be back if I need any body repair needs
Great communication and customer service.
All was good on the outer appearance. I left to go out of town today and found that all the glass was not removed from the back seat of the car. My daughter got stuck by a piece of the glass.
Steven went above and beyond to make sure I was updated every step of the way! Thank you very much!
Abra did a fantastic job! We took our Jeep there to get fixed after an accident. They called and texted on a regular basis to keep us updated on the work and the timeline. When we picked up our Jeep, the engine light came on again and they actually came out to our house to check on what could be the reason. It was a minor fix and all of this was done within less than 24 hours of when we picked it up. Their customer service is amazing and I would highly recommend their services to everyone! Thank you so much!
You are a great team organization with well qualified technicians. Very friendly people who made the experience all the more reassuring. Thank you all for a work well done. I am thankful.
Alex was very helpful and kept me updated every step of the way. ABRA’s customer service level is phenomenal and everything that is done there, including the handling of rental cars, is truly what is best for the customer’s convenience.
Looks like brand new as if their wasn't any damage. Friendly and faster than I had thought. great job.
Section of repair not identified, delaying the repair, and my use of a rental vehicle. Going by the accident report as indicated, does not give you an exact area requiring repair. The assessment for the estimate should have identified and completed all repairs
Paint looks great...however there appears to be overspray or a fine “Dusting” of either wax or something sticky around the area repaired. After the 30 day paint cure i’ll Try and see if i can get whatever it is off.
CJ kept me informed about what was going on with my car. I was able to call and he was always polite. Karen at the Concord shop was nice and she let me know when my car was back at the Concord Shop. They did an awesome job on my car. I can’t tell it was ever damaged. Thanks so much. I would definitely refer my family and friends to take their car here if they need repairs.
Very friendly and loved that they kept in touch with me. I never had to call them.
Alex provided me attentive and complete customer service, going the extra mile to make sure I am happy with the repairs.
Exelente service, I am so happy
The whole experience was easy. The staff were friendly and kept me informed all the way to completion. Hopefully I will never need to use them again but if I need work done on my vehicle I will use them again. Certainly will recommend Abra to everybody! Thank you!