The service was excellent. Steve, the adjuster was considerate, knowledgable & made sure I understood the whole system of estimating & repairing my car. It was done quickly & my car looks great.
I want to thank Mr Carter Barnhouse for being honest & forthright handling my car repairs. He is certainly a great asset to Abra Auto Body Repair of America! I have had many cars repaired over my 50 years of driving and can truly say that dealing with Abra & the quality of their work was the best ever!
Thank you for being a delight to do business with...not too many companies that operate so well nowadays!????????????
It was quick, efficient, and all work well done. Thanks so much!
Huge gap on passenger hood. Hood isn’t aligned properly. Power steering fluid not replaced.
Before I brought my car my left side mirror which was not damaged had blind spot detection monitoring that worked, right side mirror was damaged. Now after repairs both mirrors blind spot monitoring doesn’t work and now have a red warning stating “keyless system inspection required” this was also not present when i brought my car in for repairs. Not sure if wiring was not done properly but very upset that I paid $900 and now have more problems than when i brought my vehicle in!
Thank you for everything.
Great job! Will recommend.
Glenn was great. So are the 2 women at the front desk.
car was deemed repaired but was making noise/vibration especially when started. Being towed o Subaru tomorrow for evaluation.
Shelley was extremely helpful and pleasant to work with. She was in communication with me consistently through the process.
I was treated respectfully. I was updated daily by phone calls and text. It was such a positive experience. I will tell everyone about the great service I received.
Vehicle Make : Volkswagen
John provided great customer service. He called me almost daily to inform me of the status of my repairs as there were some issues with Progressive not coming up on their quote. I trust that Abras quote was very reasonable as I also had the vehicle quoted by a non contracted Progressive body shop prior to Abra and the two quotes were within $12 of each other. I appreciate John's customer service and the experience I had with Abra.
Excellent customer service, the entire process went extremely smoothly.
Isabelle did a great job! Thanks
I appreciated the valet service and the regular updates throughout the process. Also, there was a black smudge on the driver’s side of my car (not the side you were repairing) that needed to be buffed out and I had not had a chance to do it. You guys even got rid of that which was above and beyond, so my car really looked better after the repair than it did before the accident. Thank you!
Wonderful staff on the phone and in person. Great job!
Everyone was very professional
Isabel Huesca did a fantastic job!! She provided timely updates and the end result was above my expectation!!
Excellent customer and i was updated throughout my repair process!
Isabel is the best. She knows the meaning of customer service.