Body Shop

Real Reviews From Verified Customers

Kelly M.
Vehicle Make : Nissan
5 out of 5
The communication was great! The original expectation was set and they were able to take the truck in sooner and had it fixed very quickly! Thank you for getting us back on the road quickly!!
Solomon S.
Vehicle Make : Honda
5 out of 5
Thank you for your speedy repairs and awesome customer service and text updates.
Diana M.
Vehicle Make : Subaru
5 out of 5
What a wonderful job you folks did on the repair of the Subaru, looks like new. Thank you for sending me E-mails with the updates. Also the mini cleaning inside the car. Thank you, The McKays
Kathy C.
Vehicle Make : Volvo
5 out of 5
I very much appreciated both the excellent work and the emailed updates.
Sallie B.
Vehicle Make : Toyota
5 out of 5
Intake and exit were very smooth and efficient and the job was well done.
Madeline S.
Vehicle Make : Toyota
5 out of 5
My car looks great! Thank you
Michael G.
Vehicle Make : GMC
5 out of 5
Very good job.
Martha M.
Vehicle Make : Kia
2 out of 5
I asked to be given feedback and kept up to date because I had a personal commitment which made the repairs time sensitive. I called to ask about the status of my repairs and was promised a call back. I NEVER got that call. Everything looks okay at this point. We shall see. I am pleased that the repairs were done in a timely fashion, but I was not called when my parts were on site. The repairs could have begun two days earlier if I had been informed as soon as the parts were on site.
Christopher H.
Vehicle Make : Toyota
5 out of 5
Jim Dunton is a top-knot have professional and instilled confidence that the body work would be done complete and to my satisfaction. I would choose to use Downeast again without hesitation.
James G.
Vehicle Make : GMC
5 out of 5
Great experience with Downeast. Jim (estimator) was a good guy and answered all my questions. Front end looks like it did when it was new! I appreciate the attention to detail folks, thanks!
**** B.
Vehicle Make : Ford
5 out of 5
Jim Dunton was great to work with. He is a real asset there. He made it all less stressful. Emily and Michelle, who called me with updates, were helpful, too. Thanks to all.
Michael R.
Vehicle Make : Honda
5 out of 5
Diane S.
Vehicle Make : Dodge
5 out of 5
We were very satisfied and happy with the customer service and repairs of our vehicle. Great job!!! Well done!!! Thank you
Patrick W.
Vehicle Make : GMC
5 out of 5
Very good service
William B.
Vehicle Make : Jeep
5 out of 5
My daughter had to get her beloved jeep repaired for the first time yesterday, and your team did a wonderful job of the repair, and in making the overall experience very pleasant for her. Thank you very much!
Damian M.
Vehicle Make : Honda
5 out of 5
Jim was very knowledgable, friendly, and helpful with good follow up.
**** D.
Vehicle Make : Ford
5 out of 5
Thanks Jim!
Jason B.
Vehicle Make : Chevrolet
5 out of 5
Thanks for making the process so easy!
Christopher H.
Vehicle Make : Volkswagen
5 out of 5
The whole Team was kind and courteous from the first call to the time I picked up my car. I was impressed with how fast you got started on my car and how you kept me up to speed with your progress. I truly appreciate the high level of professionalism displayed by your team. Thank you for being there when we needed you. Happy holidays. The Hansen family.
Amy B.
Vehicle Make : Saab
5 out of 5
Tom provides excellent customer service.


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