Very convenient and great communication to customer.
After the car was released to me, I noticed the exhaust was not repaired even though I discussed it with them twice. It took another 20-25 minutes to be fixed. After I got the car home I noticed the right taillight was not working. I have to take time off work to have them look at it tomorrow.
i really liked getting the text messages wirh uodated status
The paint work itself was done well, but it doesn't match any of the surrounding panels on the car - especially in direct sunlight. I don't know why Abra agreed to try and paint a panel with metallic paint without doing any sort of blend work. It's extremely obvious and I'm very unhappy about it.
This was the best experience ever with having to deal with an auto repair shop. All aspects of the service were great. Thanks to Josh, Sarah, and Karen who made the experience a pleasant one.
The repair itself was done perfectly. The only thing I can initially say is it only looks like one half of the car was cleaned, and with other repair shops, usually the whole exterior is cleaned. Other than that, I am completely satisfied.
I absolutely love my car and I thank you guys for all that you've done.
Feel free to call me if you would like to know
Y’all lit as **** cuzzo cleaned my car and everything. Wish I had 4 hands so y’all could get 4 thumbs up. Only reason I’d want that many hands tbh
Was not happy with tint that was completed on car. Tint not applied correctly and bubbled at bottom.
Vehicle Make : Volkswagen
Thank you! For completing the repairs so soon!!
Thank you for taking care of my vehicle and for the great job
The car feels and sounds like it was just thrown together. I spoke to the repair guy as well as my insurance company and told them in detail about the accident. I specifically told them that the alignment/suspension was damaged based on the impact and how the car was driving after the impact. The mechanic mention everything he was going to repair EXCEPT the actual problem. I received a phone call a few days later about the car being repaired but that they couldn’t get a sensor light off which was an indicator of the exact problem that I mentioned at the beginning of my claim. So more parts had to be ordered to fix the suspension. Car was ready in 2-3 days. Once I received the vehicle, I immediately called the repair shop to report that the car was making noises. As I continued to drive the vehicle, the ride was not as smooth and sqeaking sounds and roaring sounds began coming from the vehicle. I was told by receptionist on Friday, that I would have to come back Monday.
Everyone was very nice keep me updated as to what was going on and Karen Oehlers showed me all the work that was done to my car
My agent was very nice and helpful. African American women. She answered all of my questions and I felt comfortable leaving my car with her. My car was finished in 2 days. Amazing!
Customer service was great and timely
Thank you so much for repairing my truck back to new!!!
The timely matter has helped me get back to work and pleasure
And I was able to keep important dates because I had the truck
To use. I appreciated all the staff and how friendly everyone was
And the updates on the trucks progress was very helpful. I will
Definitely recommend your auto body to others. Now if my husband
Would just trust me to drive my truck ????