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Vehicle Make : Nissan
Darren S..
1 out of 5
3/12/2017
Worst place to take your car!!!! The appraiser from this business looked at my car damage and estimated 5 days repair. NOT! And it just wasn't a few days , it was 4 days shy of a month. When they called the first time to say it was finished was approx 18 days from when I dropped the car off. When I went to pick it up. They didn't have any one to go look at it with me to check it over. They just expected me to take it. As I got to looking at the repair there was still a cracked part that should have been replace and wasn't , the front clip corners were not fitted correctly and sticking out about a quarter of an inch. There was paint chips where they tried to pry it in, there was chipped paint behind the edge of the new head light( which should have been OEM but was after market) there was a plastic mold line that should have been smoothed out but wasn't and just pained over. The Nissan emblem needed replaced and they didn't. After I pointed this all out and refused to accept the car they took it back and attempted to fix the mistakes. The next call I got said it would be ready after a week and half. I went over to pick it up and they had the whole front clip off and was repairing what the same guy (paint shop appraiser) said he didn't like, yet they didn't call and tell me it wouldn't be ready. Said it would be ready on the next Wednesday. Finally they almost got it right ( was tired of dealing with them ) it was just an ok job. But I wouldn't recommend any one taking their auto to them. Poor customer care and shabby work. After driving my car the after market light is way dimmer on the driving lights than the original part. They are a poor company

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