Professional service with flawless installation of my side mirror. Thank you for making sure all of my errors in my system were corrected. Great service from front desk to labor.
The headlamp replacement was done while I waited.
The new lamp is not as bright as the other side of the car that is now 9 years old.
No complaints here at all! Job well done! Thank you Rich’s Auto Body!
Such amazing staff. They kept me informed during the whole time my car was in repair.
You guys all did a great job and were really helpful with any questions I had.
The advisor never called me, he never had any information on my car, when I called for the 4th time to see if my car was done... my advisor told me it wasn’t his job to follow the completion on it anymore because the paperwork was given to someone else.... when I got my car back, there was dirty shop rags, someone had went through my glove and what was in it was literally thrown throughout my car and technician/shop paperwork was crammed in it....
Was not done as promised and will be back in spring over bent rim on left front
Thank you very much for a well done job.
Everything went out smoothly. I have been here before and I know that you all do a great job. Thank you again. Have a great day too.
Thank you for keeping me in the loop every step of the way
You guys did an amazing job my car looks new
Fantastic, professional, and quick!!! My car after my accident looks perfect in color & looks as no dents were ever there!!!
Friendly staffand wonderful service. I liked the efficiency and quickness of the repair but mostly the great job on my vehicle. It was a job well done
I am very pleased with the service and the work done to repair my vehicle. I appreciated the updates that I received via email, text and phone calls. Everyone was friendly and my vehicle looks AMAZING! I would highly recommend Rich’s to anyone in need of vehicle repairs. THANK YOU RICH’S!!!
What a saddening experience to see a multi generational well established family run facility try and repair the vehicle in 3 attempts and fail... It’s too bad you clearly just wanted the money more than completing the job properly! The second repair facility I took it to was able to do that, and the trunk didn’t leak water in when they were done! If you weren’t going to do the job correctly, why waste my time? I would like to return the feeling I was left with after dealing with your shop and say **** You Riches auto body!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Tina in the office is HOT
My gosh I gosh. The folks there are professorial and passionate. Every one there is fantastic I appreciate the service 110%
I thought Tong was a true professional. He offered to fix a scratch that was not related to the claim and did a nice job on it. I can’t even tell it’s there anymore. There was also a taller gal who would pop in and out to the front counter from her side office to help out who was super friendly. In my opinion, she really should be the one to manage the front desk. She is the type of personality that every front desk should be be filled with. In the short time that I was there, I watched her interact with numerous customers and employees (busy shop!) with patience and courteousness. I didn’t catch her name, but she provided awesome customer service. Overall, the repair service was excellent and the facility looked great, but assistance from the front desk/phones has room for improvement.
Excellent & Perfect Professional Service, Amazed with the results Will Recommend to family and friends thank you to all at Rich's AutoBody Take Care and Godbless