My car was projected to be finished repairs by a Wednesday. I had to call on the Wednesday to ask for an update and was told it was not going to be ready until Thursday. I then had to call again to ask for an update and was told that it would be ready later that day. Earlier in my experience, someone was very attentive and gave me projections for when my repairs would be completed. Follow-through to ensure that I knew when to pick up my car would be appreciated.
Addaie was friendly and very professional - great customer service skills and approachable. If I ever need auto body services on my vehicle, I will definitely be back. Thanks to Rich as well.
The service and personal we're all professional and very good at showing what customer satisfaction is
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