Thompson Collision Center North Point

The customer service was excellent

My car has been at thompson since march 30th for service after dealing with the service team there they will never see my car back there again it took them 3 weeks for a check engine light and a burning smell and a bad humidity sensor. It was there when a tornado came thru the parking lot subjecting my car to more damage and needing repairs from tje body shop . I know alot work needed to be done to my car but 2 months was ridiculous. I was told I would have my car may20th of course that did not happen . No one really kept me informed thru the process unless I called to ask questions about my car . Denece I'm not sure if his name is spelled this way was pretty cool but it just frustrated me with the whole process. I received my car june 9th and there where several things still wrong with it I took it back that Monday and did and received it back on tuesday with something still on order. My experience with thompson was teribble and I will never bring my car back there again after this is complete. This was my year to trade it in for a later model but I refused to deal with Thompsons.

Job well done!

So good so far well done

I was impressed with the professionalism and the timely fashion that my repairs were done.

Dennis was awesome. Called with updates. Kept me informed never wondered how it was going Very professional. Truck looks great. Thanks

Very fast. Looks great

Quick service and very patient and friendly staff. Thank you all again

I was totally satisfied with the great job you did on my jeep and would gladly recommend Thompson to anyone that needs work on their vehicles thank you for a job well done

**** was not satisfied with quality of work.2 did not get vehicle back in timely fashion.3 had to take vehicle back.

Great job on the car, but the text at 6AM was a surprise!

When I picked up my car, the gentleman that checked me out was super friendly, super professional and super courteous. I neglected to ask his name but I'm sure paperwork will let you know who I'm referring to. Keep up the outstanding customer service.

Everything done was excellent and I can't think of ant areas of improvement.

Excellent!

The text updates on my car's repairs were nice. Great customer service and my car looks brand new.

I am a hundred percent happy with the repair and the procedure and especially the time frame that the car was repaired people at that facility we're very very knowledgeable very people related I would also like to thank Geico for setting it all up

I was, as before, very satisfied with Thompson Collision. Quick, pleasant personnel, effortless in renting a car, and excellent body work. Thank you

Fast service, pleasant personality and provides customer with an updated status regarding their vehicle.

Keith was great!

Everyone, especially**** was very nice! My car was immaculate when I picked it up too. Loved that.