Overly satisfied with the whole experience beginning to end. Thank you for your service!
What's a excellent experience thank you guys
missing two pieces on the back end of my van-hope these two pieces come in soon
I was given a jeep, when I have a Prius. Thought they would give me something closer to my car in gas mileage. What I spent filling up the jeep was a month of gas for me. Also I had called to see if my carbwas ready when they said it would be to find out they needed it longer which is fine, yet they didn't call me to notify me. Same with when I needed to pick it up called at 3:30 said they would get back to me. Called me at 4 saying it's ready. Anddd that they were closing early at 5.. if I didn't call what would have happened they notify me with 30 mins to pick it up.
Everyone was very curtious and perfessional.
The work completed is high quality. I am very satisfied with all of the results and the finished product.
Thank you for providing fast, professional, courteous and quality service and repairs! I will be recommending this auto repair.
I really enjoyed the great customer service. The entire team was friendly and they were well coordinated. Everything from scheduling an appointment, having an estimate prepared to coordinating with the insurance and vehicle rental company was quick and pleasant. I would highly recommend this facility because not only was the customer service great, my car looks great, they also finished my vehicle earlier than anticipated!
All employees were kind, courteous, and professional. Felt as though they cared to create a positive customer experience. Repairs were timely and the detailing of the car was the extra touch that will have me as a returning customer.
Great work with lifetime warranty on the repair that they've done.
Loved the friendly and professional service. My car looks great.
Of the staff was very professional and answered all my questions I would definitely use fix auto again thanks for the great service Rick G
Very efficient!! Great customer service. Exceeded my expectations
My car looks perfect, and it finished one day early. Also they stayed late so that I could pick up my car after work. Thanks!
Very friendly and everything was quickly taken care of.
I actually love the fact that you guys did a great job on my car and that you didn't took too much time working on my car that was pretty fast! My car looks great!
Customer service was great! They always let you know the progress of my vehicle. My car looks great!
Im very happy and satisfy with everything from start to finish. Thank u soo much fix auto moreno valley for the awesome service and the nice friendly professional staff. :)
Polite ,especially the staff who fixed my car
Was helpful to have everything in one location (rental car, Geico rep, repair). Everyone was very friendly. Thanks1
The car looked great and came back really clean. I would certainly recommend you as a auto repair provider.
I am pleased with the service you guys did to my car. Also updating me of what is going on. It is a big relief and I am grateful. I appreciate you guys in fixing my car to be in good and proper running condition. Thank you for the accommodation in giving me a ride. Nora C
Honestly, excellent service! And I didn't expect a car wash with it, -!: they cleaned inside and out of my jeep! I love it! :) thanks guys!!
The staff was super helpful and very professional!
The vehicle looks good and I have no negative comments at this time ... I've only had the car back a few hours. Having a GEICO agent on site as well as an Enterprise agent was a big plus as far as I'm concerned.
Thank you very much for going above and beyond in restoring my car to its original color.????
There was a roach in my headlight. The hood of the car wasn't aligned and my door made a noise when opening. No apology I drove an hour just to use this shop. No apology or anything. My car stereo system also needs repair that they couldn't repair so they stuffed the wires under the dash and made it my problem.
Very satisfied with the customer service and the daily text messages on how the vehicle is progressing every day
My car looks brand new! Fix Auto did a great job with my vehicle. Service was amazing! Staff was courteous and very informative. I definitely would recommend this place to a friend. Thanks again!
I thought it took along time. But just driving home everything seem good. If we ever need your service again,
A phone call now and then would work better than so many emails at least for me. Thank you. Charlotte Lillard an David Lillard
The staff was very polite and answer all my questions
Don't jump the gun on the texting. My delivery date changed too much and that was annoying, but the car looks good. Thank you.
Thank you for your attention to the detail
And the service from all the staff
Keep up the good work .
You guys are the best
I appreciate the care taken with the repair of my vehicle. The kind words, interest in our situation and seemingly genuine interactions with me. Thank you for everything.
You guys did an Amazing job. My truck looks better than before. Thank you very much.
The team that handled my case was absolutely great! Thank you fix auto!
The job was done on time. I was given regular updates on the progress of the repair. The damaged bumper looks like new now. Well done. You even cleaned my car including the wheels. Can't ask for more.
Love the follow up and friendly service. The work done was top notch!
Vehicle Make : Volkswagen
Car was very dirty inside. Plus I have electric car, the battery was almost dead at pickup. Very disappointed.
Quick and very responsive and always kept me updated. Perfect, thank you!
Great work as always! Fast and courteous staff. Text messaging updates is awesome!!
I am so very satisfied with the work that fix auto did on my car. Also the staff was very helpful and courteous. And Gabriel was extremely helpful. My overall experience with having my car repaired was excellent!
Paint on door has sharp edge and it's bumpy
Extremely courteous and outstanding service
Friendly customer service with great results.
Great job on fixing my car! Thank You!
Very professional, quick service and quality work. I'm a repeat customer !
I was completely satisfied, actually I was very impressed with the whole office. The second I got there Wendy and Samantha were all over the situation got my car going, got Enterprise to get me out and back to work in a better than timely manner. I received daily text I am totally impressed. Everyone was friendly and helpful. Thank you
Excellent work in timely manner.
The staff was very helpful and friendly. They kept me inform every step of the way.. I didn't think that an Autobody shop would put such great emphasis on customer service.. I will definitely reccomend your establishment..
Thank You for a job well done!
Fast service, repairs were amazing, they went above and beyond, would definitely recommend them to others
Great service from the beginning to the end very friendly employees and easy to relate to and understand.
I think it was Jessica that helped me. She was friendly polite and helpful.
Mr. Jesse (mgr) went above and beyond what we expected. Very satisfied with the final results. Very thankful to have trusted him with my car.
Great customer service, I was kept informed along the way. Car turned out great!! Thank you!
Everything was done in a very professional manner. I was very impressed with the young lady Wendy who answered my inquiries on several occasions. She was very helpful and informative. It was also convenient to return the rental car at the time of pickup of my completed vehicle.
Excellent job: customer service and e-mail updates, thank you Sam, Gabe and crew.
The job looks good. It looks like it was never crashes
Grays job. And, you washed it too:)
Vehicle Make : Volkswagen
Awesome experience overall
Jessie very helpful!
Looks Awesome thank you ????
When we picked up the vehicle pieces were not not complete and had to wait another twenty minutes for completion this after waiting an additional day because completion was scheduled on a Thursday but was told it would not be ready until friday. We made sure not to leave until all repairs were finished once it was 100% done the end result was great the vehicle looks good but the process was not good.
Very please with your customer service overall very personable it was a pleasure to do business with your company
All three employees were very helpful and friendly.
You guys was fast, and did a real nice job. My car look good.
Happy with both timeliness and quality of work
Everyone was so helpful and kind. The work on the car was wonderful. Also, we appreciated the rental car provided for us. Thank you for the exceptional service from your team.
Most professional place I've ever taken my car. Returned to me on time.
They were efficient and friendly
I am very pleased with my car. A And i will always bring it back to you guys for any repairs i need in the future.Thank you very much i give you all 10's
Everyone we encountered were very helpful,courteous, and very friendly. I would refer my family and friends. The job was done fast and efficient. I would use you all again. Thank you for everything!
Very friendly and fast service. Extremely helpful and courteous.
I will go back very satisfied
They were very friendly and competent.
I thought they did amazing
Thanks to Hollie at the Moreno Valley Shop for all her help
When it's on the estimate that you're going to repair it and it's not that means I'm not satisfied When I'm told four days and it takes two weeks and you're not that busy according to your driver That means I probably won't be coming back otherwise the color doesn't match it's an old truck I'm all good with it have a nice day
The staff here is very courteous and helpful. I am very satisfied with my repair
Your guys doing great job . I reccomend this location. I was happy for the result of my car .
Very great customer service and awesome repair job, very proffesional and curtious.. Thanks very much!!
Everyone in the office including Selvi treated me great and was very professional. The manager was only trying to rip me off and he lied about prices a few times. His vibe that he gives is very off putting. I love how my car came out. The guys did a great job. The only way I'll come back is if bill is not handling my account.
You guys were awesome about keeping me up to date with the repairs & my car looks and runs great! Thank you!!
Great job and great service. Thanks!
Great service, great people. Would definitely go back if work needs 2 be done
Follow up calls and text messages on status of car repair are great.
The staff at Fix Auto were OUTSTANDING. JESS, BILL, Holly, Gabriel and the staff at Enterprise were PHENOMENAL.
EXCELLENT CUSTOMER SERVICE FROM EVERYONE AND from Geico claims my call looks beautiful. Thank you all so very much in assisting me. The staff was so friendly....you all kept a smile on my face. Thank foe the mechanics and technicians who repaired my car. I thank GOD for all of you. May you all and the behind the scenes personnel be continually blessed richly and beyond measure.
Fay D. Edmond
Yes we were very pleased with the job well done by your whole team who worked on our car. Great customer service friendly and loved how we were informed everyday of the progress and we asked for pictures and they emailed them right away. We will always trust any work to be done on our vehicles by them. Hopefully not by any accident lol. Thanks again with a job well done.
Thank you for the great job and great customer service!
We truly appreciate it!
The work was completed on time and met our expectations. We appreciated the various updates that were provided and the quality of your customer service.
My car was so clean. The doors that needed to be replaced looked great. I was always notified of what was going on by texts and the employees were curtious and professional. Thank you for your help on my car.
Ggreat work that reached my satisfaction ..
Thanks a lot
Excelent job!!!! I was really satisfied with the customer service. All the service from the beginning to the end was excellent .
Awesome work and great customer service
The staff was extremely friendly and helpful!
Not only did they do my repair well they also cleaned my rims on my wheels and some other nice little touches they didn't have to do!
The ladies in the front office are remarkable and amazing they make you feel welcomed and comfortable by greeting you with their beautiful smiles and consistency in excellent customer service.
They are a true asset to your company and are to be acknowledged.
Everyone was extremely helpful and answered any and all questions or concerns I had with a smile on their face.
Everything was straight forward and to the point. Having the rental car company on site was a great feature. The repairs were done timely and professionally. The personnel were all a pleasure to work with. Thank you!!
Nice job excellent the front girls are helpful everyone is doing a great job thanks
Awesome customer service !
Olivia handled my claim & she was fabulous, professional, & easy to talk to (even when I was blowing up her phone line). I am pleased with all the hard work & dedication Fix Auto put into my claim to have my car completed. Thank you so much!
I appreciate the updates via text on my vehicle's repair status and your helpful staff.
You made a difficult time as easy as possible. My car looks great.
Vehicle Make : Volkswagen
Awesome people! Thank you for all you did! I will definitely recommend you!!!
Everyone was amazing; especially Cindy and Holly. We had a great experience with everyone on your team and will definitely refer you.
I can say that the entire staff are not only wonderful people but very professional in their field. I highly recommend "fix AUTO" to anyone in need of their specialty, you get the result as promised with great satisfaction.
I enjoy the little things that was done for me for example the texting and phone calls bringing me up-to-date on how my vehicle was being repaired each and every day it was there The work was done professionally and the customer service representative that I spoke to there were both professional and extremely helpful I have nothing but positive things to say about each and every individual that help me get my truck repair I would recommend others to use your service for sure oh yes and I love your coffee just saying
good work, this is my second visit for touch up work. Whenever I need touch up work I will see you guys
I have not heard back from the Geico rep about possibly keeping the car plus compensation for its lowered value.
Very courteous staff...friendly... Everything was handled very smoothly which helped a lot with the stress I was experiencing.
Vehicle Make : Mitsubishi
Fast quality service
Very pleased with everything
I appreciate the courtesy and professionalism of all the staff. Thank you.
Vehicle Make : Volkswagen
My car looked like brand new! Amazing job!
Great job on the car and very personable and competent office staff.
They were very polite, but not very timely. Some misinformation was given to me concerning my tire replacement. My car looks good.
I enjoyed the fact that I had the option to know where my car was on the repair process, very great business I will definitely recommend them
So great! If my car needs body repairs again I will definitely come back!
We could not have been any more satisfied. They were completely professional and competant. Our car looks brand new! They did a fantastic job, We recommend them highly.
Very fast and good quality
Thank you so much for the quick repair and returning my Genese to me. Give your team our thanks and have a happy holiday season.
The customer service at FixAuto is top notch.
Thank you for keeping us informed about the status of are car that was very nice .
The person who worked with me at fix auto from Geico was professional, courteous and thorough.
Represents geico extremely well!
Excellent customer service from beginning to end. Final product was also extreme quality. Extremely impressed.
It would have been nice to have the truck completely finished. Instead we had to immediately bring back the truck and get yet another rental. I knew something wasn't right when the truck was ready too early.
Staff was very friendly and professional. I appreciate the constant updates throughout the repair process. I'm very happy with the results. Thanks Olivia, Jess and Sal!
Thank you for taking great care of me & my car. Your staff was very friendly. Great customer service.
We were happy to receive our repaired car on time.
Excellent job. Thank you for the fast and thorough work and such friendly staff.
The staff was very professional and they repaired my car in a timely matter. And yes I would recommend them.
Quick and efficient customer service with excellent workmanship. Thank you again.
Notified me on a daily basis on the progress of my vehicle and were concerned about a job well done.
Really appreciated everybody for an excellent service.I'm so grateful.
Thanks for caring to make my car look so good!
Vehicle was late and communication regarding the delay was poor.
I liked that everyone worked so well together, I was always informed! Thanks so much, Sheryld
Very friendly and helpful. Fast service eager to please
Everyone was professional and friendly. The manager had me driven home in his personal vehicle--outstanding service. Thank you to all.
Everyone was very helpful in explaining what needed to be done. It was done in a timely manner. We were kept abreast of the repairs with emails which I appreciated very much.
Everyone was very pleasant. Paperwork was kept to a minimum. Repairs were performed quickly and you even washed my vehicle. Thanks for a stress-free experience.
Thank you all for the fast repair and great customer service.
Very efficient. Team members were friendly from start to finish. All questions were answered. Job was completed well and on time. Great experience all together!
A huge thank you to my favorite team at FixAuto in Moreno Valley. This is my 3rd time having to bring my car in for repair the past 2 years and I wouldn't take my cars anywhere else. They make me calm when I am **** near wanting to rip all my gray hairs out (I am 97% covered in gray????????) with their happy attitudes, and them being so understanding. Accidents happen...yah it's annoying as HELL!! But when you have a bad **** team like them, you're going to get top notch service and they get your car done quickly and it's perfect when they return it to you. They're fast with paperwork...like lightening fast?? I can't forget.... The Enterprise rental place was on top of their game as always. Thanks guys for everything. Even though your team/shop is my favorite, I DON'T WANT TO SEE YOU GUYS EVER AGAIN UNLESS I AM PASSING BY AND WANT TO SAY HELLO...willingly.
Peace out homies!
My car was handed over with one rear back up sensor hanging out. When I got home I noticed one of my reflects lights in the bumper was not plush and kinda hanging out. Well I looked and they pop in with 2 clips and one is broken off. This should of been fixed during the repair or they didn't care to fix it or during assembly it was broke and they sent it on.
Great team! Repairs were completed quickly and communication was excellent. Dropped it of 1:30 on Monday and picked it up Thursday morning. Made the best of a bad situation.
Poor job of updating me on the status of my car repair via telephone. I had to
call in myself to find out if my car was ready. Twice they told me it would be ready by a certain time and each time I
called, it was not ready.
I did not pick up my car today. there was over spray and only spots were detailed. i was told by your two of your staff that the whole car was to be detailed to match and blend before work was authorized. when i went to pick up my car there was over spray near the area they had painted and entire area was dirty. I felt like i took it to a guy on the corner to paint.. i will never use you as longest i can help it. I have notified my insurance company as well.
I don't know why your staff called me and said my car was ready when in fact the car was not ready when i arrived.
It never ceases to amaze me how you're able to fix and return my car to it's original look. Great job. I hope I don't have to go back to a collision center anytime soon, but if I do it's fix auto in Moreno Valley for me.
Fix auto Moreno Valley has been so awesome on our recent accident and out last accident of almost 12,000.00 in damage they were the best and took great great care of us I would recommend them to all my friends and family . Thanks fix auto and all that work there you are all awesome .
Everyone who worked there was extremely professional and friendly. It was a great experience, and my car actually arrived ahead of schedule.
Car was promised Friday. Not ready until Monday afternoon...and returned with wax left on it. Also sat and waited for car to be tendered due to miscommunication from staff for 10 to 15 minutes. Star was overall attentive and kind however
Everything turned out great and looks absolutely beautiful in my car. Thanks for taking time to make it look so nice.
thanks for ur timely work
Hey did appreciate the great customer service. Although I did notice a little problem and not even sure how it happened. I noticed that my left turn signal is not working and the light inside stays on. Can u please assist. Thank you!!
Very satisfied with the work that was done in my Vehicle. Awesome job done by your mechanics/technicians :) and the turn around time was a plus! Will totally recommend Fix Auto Moreno Valley to friends and family members! Thank you so much for the great job done!
The FixAuto team of experts made my experience smooth and seamless.
Excellent customer service from the counter to the skilled craftsmen who brought my car back to life.
It has been the best experience with an auto repair I have ever had, they did an amazing job on my car and was super easy.. The only thing is they never called to let me know my car was ready, I called at the end of the day to check status and my car had been ready for hours and then I get a text 5 minutes later saying my car was ready
Very pleased, work and communications were excellent
I appreciate that my car was cleaned and vacuumed. Thank you very much.
Always done correctly and your office staff are very nice and professional. Good customer service all around.Will use again in the future.
Thank you for taking such excellent care of my vehicle, for continuously contacting me with updates, and making sure my car was returned as quick as possible! Excellent service, and extremely friendly staff.
Kept me informed. Did outstanding quality work. Very professional. Timely. Thank you
Looks real good. And so clean and shiny!
You guys are absolutely outstanding!!!!!!! BEAUTIFUL!!!!!
My wife and I are very Happy with the repair work your guys did on her car. Thanks!
Thanks again for such fast service. Overall great job.
Fix Auto used junk yard parts to repair my car. When I received my car back it was leaking. They tried to blame it on me saying it was peaking prior to incident which was not true.. I had to take it to the dealers only to find out it was related to the junk yard parts used on my vehicle. Not happy or satisfied with Fix Auto Service. Would not recommend anyone to them. CAR OWNERS BEWARE!
Thank you so much for working so hard to get my car fixed right and quick and affordable! Everyone is so friendly and I'm grateful I was referred to you.
Cindy is a professional and awesome worker. She was very knowledgeable and informative through the whole theprocess of getting my car fix.
Thank you for doing a great job.
I was completely satisfied with your service at Fic Ityou've done a wonderful job I'm a very satisfied customer thank you for your up to minute details on the work on the car yours truly Cynthia Y