They did a great job and they are nice people. I would come back.
Excellent service!!! Car looks Fantastic!!!
I had a great experience, called scheduled an appointment for an estimate it was a late appointment on a Friday, everyone was very nice. Ray helped me through the whole process. He gave me my estimate and I brought my car back in a few days later to start the repairs. I was told 7-8 days, but they were able to get it in and taken care of within 3 days. I was having my back drivers side door replaced due to another vehicle hitting it. I added in having the hood painted from it weathering. Ray called me with updates and was very helpful with knowing what was going on while my vehicle.
I really appreciated the frequent updates. My service adviser, Tyler, was great to work with. Thank you for making what is normally a hassle, a pleasant experience.
Tiffany did great and took good care of us. She was professional and helpful.
Loved the constant updates. Was nice to know what was happening. No disappointments.
My service advisor Randall Black was very receptive to my questions. The repair was done in a reasonable amount of time and looks great.
Tiffany was helpful and communicative. She went above and beyond in advocating for our complex case with the manufacturer and the insurance company.
The service I received was excellent. They are very helpful and friendly.
On a 1-10 scale, I would have given them a 10! However they missed a apt in the back of my car that was dented and scratched up. So that was frustrating since my deductible was $1000 I just expected them to do it right and fix everything.
My first time at service king was amazing, I was very pleased with how y'all kept me up to date with the status of my vehicle. Great work.
Ray did a great job with the bumper! And it was so awesome to come and pick up a very clean inside and out car!
Vehicle Make : Volkswagen
Please call ****-****-xxxx for my comments.
I appreciate the clean up. Thank you for going the extra mile.
I was very happy with the work, with my car
Was awesome - great service
Very pleased, professional yet very friendly,
Team was very cordial and attentive.
Prompt repairs were a great help; needed car back as soon as possible.
Thanks to everyone, especially Tiffany Willingham.
First off I would like to thank the GM for going out of his way to take care of me after the fact. Forgetting to send my wheel off to get reconditioned then after all off the headache had to buy a new one and my car being there for 13 days king of left a bad taste in my mouth. Once the GM got involved it was a good experience.
Fast work with quality results, keep it up!
Total experience exceptional. Excellent description of work and status.
Great service - friendly people!
We just picked our car up and everything seems to be super! The repair was fixed in less time than quoted. That was great! Tiffany was great to work with.
Very professional from the first person to the last that I dealt with and the car looks spectacular
My pickup repairs were done in a professional and speedy manner. Thank you.
I will definitely be back if any of my vehicles are in an accident or incident
All staff members I encountered were friendly and knowledgeable! I appreciate them taking a second look at my car to make sure that everything was 100% perfect! My final total was less than any other estimate I received on the car. I will definitely refer people to you all!
We have never been treated nicer. My husband and I are disabled and Ray even offered to bring our car to us when it was finished. We always had updates on our phone to let us know every step of repair process. We felt like we had new friends at completion.
A little more aggressiveness with the insurance company would have had a better and faster results for repairing my vehicle. A job that could have taken 4 To 6 days, took 17 days, that is a little more than normal for my thinking. I will be looking at it closer in the next few day. Otherwise the job looks great. Service King has done good work for me in the past, I more than likely will use you again.
I am completely happy with how easy the whole Service King team made it! The whole process was stress-free. Thank you!
I routinely got updates on the progress and was extremely satisfied with the service and quality of work
Great experience!! Great customer service and repairs were made very quickly and my car looks great!!!
I have to return my vehicle to complete repairs. I do believe that I will be completely satisfied in the end and would use their service in the future.
Job well done, little miss communication. But work performed and keeping me notified of where we were during the process was excellent!
Great service! Ray did a wonderful job of keeping me informed of the progress on repairs and got the body work done several days ahead of schedule. Many thanks for a job well-done!
Very satisfied. Randall was very professional and helpful. He needs s raise.
Great service and friendly atmosphere
I will use Service King from now on. They took excellent care of me.
Tiffany was great she kept me informed of the progress on my Kia constantly.
Randy did a excellent job. Looks like a new car.
Always great working with you guys!!
Tyler was greet and helpful and kept me informed! Great employee!
Ray was very good. Car completed before promised
Completion date constantly changing and rear window switched with another car:(
Thank you Service King! Your name fits you Very well...Tyler, Andrea and body shop crew are exceptional profesionals. I took my Truck in on Tuesday evening and To my surprise it was ready Thurday evening the same week....WOW!!! That is awsome. I also want to add that the body work is perfect and i could not be any happier. If I should need body work again in the future I will definitely be come back to Service King.
Tiffany was very helpful, polite and took time to explain everything to me in detail.
Will recommend, always. Excellent service from beginning to end. Thank you!
Very personable and friendly!
Great Experience. They kept us informed via text and were completed well ahead of schedule. Thanks so much!!
Car looks great, done on time.
Best shop experience I've ever had. will be recommending to everyone. THANK YOU!!
Great customer service and quick time frame turnaround.
Have to take my car back. Have no turn signal. Other than that I am happy
Ray went above and beyond my expectations. Repairs were done early with great detail. He even clean out the inside of my son's car. If you have a teenager you know that was no small task. Great experience. Ray and the team at my Service King are the greatest!
Ray was friendly, welcoming, efficient and quick. I had 4 kids with me and he quickly came to the conclusion of what repairs my vehicle needed. He is now my go to repair man!
A good job I am satisfied with that good well done
They did an awesome job and we appreciated all the updates and timely repair and short turn around. Thanks!!!!
I absolutely loved the Service and the staff!!! Randy was awesome....very helpful and friendly! I've already told everyone to always take their car to you all if they need a car repaired wow.. extra bonus to have my car clean..ive been trying to get that done :) loved...loved..the constant emails! Having enterprise there...brillant!
Fast & friendly service with good status communication. I would recommend to all.
Couldn't be more pleased with my experience! Tyler was great and kept in constant contact throughout the process...Loved having an enterprise right on site!
And they cleaned the inside of my car for me.... What!!!
Keep up the awesome work!
Service King's excellent personnel transformed an unfortunate fender bender into an enjoyable experience. Everything was just as promised or better - my car was done 3 days earlier than estimated. That says that Service King didn't rest but kept working to make things better. I don't know how it could have been done any better. Also applaud the effort to hire veterans. Having my car cleaned also a big plus. All around just a very pleasant experience.
Timely and excellent service!
Tiffany Willingham & Ray Willingham were
Both absolutely outstanding!
Day late. Have a dent still they were suppose to send a guy to my office and fix. Haven't heard a word.
Randall and the team of people at SK are always professional and great to work with, that's why it's the only place I go when unfortunate accidents happen.
Appreciate updates on progress of repairs and the pleasant attitude of all the staff I dealt with,
Service king has done an excellent job they kept me in touch all the way my Elantra look like new???? thanks again Anna
It was a good experience, Tyler was very helpful and all work was finished in the time that was promised!!!
Tiffany is awesome!!!! Great customer service!
My bumper is cracking and flaking. I will be taming it back
Randy did an excellent presentation of the process
It takes to repair my car. He answered all my
questions in layman language.-----I will
certainty recommend Service King to anyone
needing auto body work.
Andrea and Randy were fantastic to work with! I was in a really tough situation while repairs were taking place on my vehicle,but they were patient and help me any way they could. Congrats to the both of you.
Give Tiffany a raise! You're not just lucky you have her. She makes your corporation the best it can be! Thank you and thank you, Tiffany.
Very great job ! I am very pleased and satisfied with the work done on my car.
You all went above and beyond. I really enjoyed the daily text updates. You were finished 3 days earlier than expected and my car was meticulously detailed!! Can't even tell a bit of difference in the doors. Amazing service! All the people we encountered from the front desk to Tyler were professional and super friendly! We will tell everyone to use you.
P.S. You need a new antenna in the waiting room!
All around excellent service and excellent repair. Everyone from front desk (Tiffany) to repairman (Ray) were highly professional
Ray was great. He gave personal attention and made sure things were done right.
It was a great experience. My truck was ready earlier than expected. The on-site car rental place is also an added benefit.
Completely satisfied. Tiffany did a superb job representing Service King and Josh also with Enterprise.
I would like to especially thank Randall Black for going out of his way to make certain my car was ready for me before I returned home from my vacation. Excellent customer service ~~ thanks to Mr Black.
Very happy with Tiffany. Repair experience was very easy!
Excellent and very professional customer service
Not happy with the final product or how we felt we got the rUn around between service king and state farm
Work on truck was done timely and to a high quality. Staff was very friendly and professional.
Well done! Terrific staff!
Very friendly and thurough. I felt confortable leaving my vehicle with them. Never a doubt. So professional
I just picked the car up, so no comments at this time
Amazing work, looks like new again. The polish job that was done is also fantastic! Thank you all so much!
Ray was fantadtic, kept me informed, and got my car done quickly!!
Service king kept me in the loop. I did not have to guess what was going on with my truck. Tyler Emery was a pleasure to work with.
my repairs were completed in just three days and it looks wonderful! thank you so much!
I was very impressed with the way Ray Willingham kept me informed almost daily on the status of the work being performed on my car. The firm did an excellent job of repairing my new car. Thank for a job well done.
Col. John Hobbs, USAR Retired
I love the work it was awesome. I said it 10 . I said 100 o more. They explain what to do and why'. Thank your service. I love it.
Great job my thanks to all your team
From drop off to pickup was the smoothest service I've ever experienced. Being kept up to date every day via text message was great!
I don't know yet I'm out of town
Appreciate the repairs being done in a timely manner and the customer service was fantastic! Tiffany was very helpful with the kids during the entire process!
Communication could have been better.
It was a pleasure doing business with Ray. I would come back with repeat business and recommend Service King to others without hesitation.
We loved hearing your comments as our car went through the repair process. Your conversation texts were perfect!! Our car was done so quickly and is just like new. We are so glad to have our car back!! Thank you so much for all your hard work :)
Dustin was really good to work with for my repair! I'll definitely be back if need be
Every staff member I that waited on me was friendly and efficient. Especially, Ray. I felt he went out of his way the take care of my car and meet my needs.
Loved being kept informed through texts
Vehicle Make : Volkswagen
So happy with the service! Great job thanks to the whole team.
Very good at communication during the entire process.
Dustin was very helpful, professional and friendly.
Love the text updates!!!!!
Great service...kept me informed on the status of my car from day one...exceeded my expectations...like nothing ever happened to my car! Appreciate getting it completed 2 weeks sooner than anticipated...guess that's how you got your name "Service King"
Service advisor Dustin Wilson was very helpful and pleasant to deal with, as was the office staff.
I would use Service King again should the need arise.
Kept me updated and worked with me on time and specific requests.
Tyler was great!! He kept me updated about my car every step of the way and I truly appreciated that. He was very friendly and always greeted me with a smile. Keep up the great work Tyler because you're awesome!!
Vehicle Make : Mini Cooper
I really appreciated the fast service, simple process and easy going atmosphere. Thanks for all your help guys!
Don't think it could have gone any better. I highly recommend their services!
Professional. Excellent service. Customer friendly
Great service! I was really impressed with the communication through out the process. It was nice to know what was going on with my car step by step.
Awesome work and friendly staff thank you
Dustin was the best! Super helpful and explained everything so that I could understand it.
7 weeks too long for the extent of damage repaired. Blamed on shortage of parts due to car being "too new", yet when finally they looked at Lincoln dealers for parts needed , found them . I feel if the dealership search for parts had happened 3 weeks ago we would have handout car back 2 weeks sooner
Everyone was on point,jobs well done.
Ray and his team do a great and prompt job.
The repair was done quickly and correctly. I was informed every step of the way. Texts are a good method of updates.
My only suggestion is that the detail job not include "armor all". I'm still wiping my seats and everything down from the grease applied. I little bit of shine or detail is good but greasy to the touch is not good.
Everyone was polite. Randle was polite, professional, very helpful, and kept me updated. My car was returned clean.
Very pleased with the workmanship and quailty. Definitely will come back
Ray was the perfect coordinator. Was also extremely helpful in scheduling around a serious family problem. A good man.
Great customer service keeping customer up to date on the progress of their repair work. A 10 in my book. Thanks!!!
The car looks amazing and the repair is perfect. Special thanks to Tyler Emery for keeping us updated and getting the car back to us before the original completion date.
Tyler was once again great as the first time i brought my car here.
The customer service was professional and friendly. Very happy with the repairs to my vehicle.
Awesome service! Quick and easy!
Tyler was absolutely amazing! I knew what was happening every step of the way. Would definitely recommend them to everybody!
Everything went as expected and on time. Thanks for a good job, well done.
They could not have done a better job. Really went out of their way to take care of me and my car!
Our car looks like new! Thanks!
Received frequent status updates. Friendly customer service.
Excellent service. Ray kept me apprised on the progress. Robert with enterprise also checked up on me. Both did an excellent job.
Quick and easy. Car cleaning was a great touch. Love the text messages and updates.
Yes they did an awesome job Ray was also awesome on updates while the car was being worked on good job service king
Ray was great to work with. Thank you!
This is the second time I've used service King! Both times they were great! They kept me updated and informed and my car came back beautiful and well taken care of! I will be using them for all my future needs and would recommend them to all my friends and family! Great job! Thanks for taking such great care of me!
The staff was very helpful and knowledgeable. They helped me save money on my repairs. My only issue I encountered was that I showed up on Saturday with a check to pay in full (2600), and was told 1000 is largest check accepted. Fortunately, I had a credit card on me with enough credit available to pay the balance. Please make sure this is emphasized to all your associates. Thank you.
Car looks great and they got it out 2 days ahead of schedule.
Tyler did a great job keeping us informed of the progress of the car
Very accommodsting and professional.
I would recommend Service King to others easily.
Thank you so much.
Vehicle Make : Volkswagen
It was great! Dustin is super friendly and really cared!
My car looks great and Service King fixed my repairs faster than I expected. I was really excited. My service advisor Ray was top notch and very pleasant.
Unfortunately for me I have been a repeat customer of Service King. ???? Service King is great. The staff, service and updates are spot on. Thanks again, Dustin, Andrea, and Robert with Enterprise Rental car! Would return.. Although I'm hoping not too!
Wonderful service and communication through the process.
Upon filing a claim with USAA, I was immediately contacted by Ray at Service King to set up an appointment. He was very helpful amd took care of everything from start to finish, I didnt have to worry about coordinating an inspecation or someone to do an appraisal. The work done on my car was unbelievably superb; I didn't even recognize it when I picked it up, and I don't think it looked that good when I bought it new (It had a very bad scratch when someone ran into me at a red light). The interior was vacuumed and cleaned, the car looked shiny and new. Intook it in a Wendesday and had it completed for me Friday, very fast work indeed. There is even an Enterprise Rent A Car so you can drop your vehicle off and step right into a rental, if you need to. I can't say enough good thiggs about everything they do there. Thank you guys again for a great job well done!
You guys did great! Loved how clean my car was too! Especially liked the updates on progress. Great job.
Your staff was very easy to talk to and knowledgeable about the repairs needed.
Ray took good care of us and returned our Buick ahead of time.
Very friendly and good service
I haven't washed waxed my car yet that's when I'll see it's all good. Staff was great though! It will be 30 days before I can take my car for a wash then when I'm hands on I'll let you know.
Great communication. Excellent service and work.
Ray was excellent and he keep me fully informed the whole time on what was going on!
Ray was absolutely outstanding! Great service with a smile, please pass on my sincere thanks.
Vehicle Make : Volkswagen
I appreciated your daily messages to keep me informed on all the progress and set backs
I worked with Dan to have my car fixed. He was easily one of the most professional individuals I have worked with, and he was very knowledgeable and helpful throughout the process. I was very impressed and I appreciated his communication to let me know the status of my car. All of the staff was very courteous, and I appreciate each one of them.
Vehicle Make : Range Rover
Very prompt service. Staff was courteous and attentive to every detail
the service I received was awesome. from the time I dropped my car off till the time I picked it up you guys kept me informed I really appreciate that. all I ask is that you keep up the good work.
Was very impressed you cleaned my truck inside and out since it was only a minor damage on the outside.
Great repair job! I appreciate how you kept me informed via text. Friendly service. Thank you
Good job! Got me taken care of early too.
Worst experience ever!!! Why am I even taking this survey when I didn't even have my car back? Oh. Because it was suppose to be done for the 6th time lastnight and guess what... It wasn't! My local mom and pop shop could have done 100X better as far as coustemer service and body work. When I have to point out that the hood is crooked something is wrong!
Tyler did a great job keeping me informed of the progress on the car. The work was done quickly and done well.
I really appreciate getting a ride back home after dropping off my truck. I wasn't sure if that was a service your company would provide and was pleasantly surprised.
A part from the luggage rack was missing. We noticed it not service King. Our rep ordered it and we will drop by soon to get it installed.
However every step of they way they were wonderful with updates and calls. I will for sure highly recommend them.
Great experience! Everyone I encountered was very helpful and friendly. Thank you!
My truck looks great. The detail cleaning was unexpected & awesome. Thanks.
Everyone is so nice and did a great job. I loved getting updates via text. If we need more car repairs we will be back. Thank you!
Ray was excellent. He clearly explained what would happen when I dropped off, communicated with me when he said he would, and had my car ready as promised. Hard to be more satisfied. I'll hopefully never be back, but if I am, I'll make sure to request Ray. Vehicle looks great, so I appreciate all the work the body shop employees put in as well.
Yes, you did a great job!
Great service. Quick repairs
Door not programmed to sense keyless entry and finger touch lock from outside.
Very helpful. Helped us get an extra day on our rental car.
Ray and the team did an outstanding job of handling the whole interaction. The office staff was very professional. The team proactively communicated status throughout the repair process. Ray worked directly with the insurance company to resolve issues, so i didnt even need to get involved! The car was complete 1 day earlier than promised, and looked fantastic! The technicians did out standing work, and returned the damaged areas of the vehicle to brand new condition. The car was also cleaned and detailed when I picked it up! 5 star service on all points. I would highly recommwnd you to my friends and neighbors. Thank you!
It was fast, easy and professional!
Every one was awesome. Ray was very helpful, friendly and professional. What a great experience.
Tyler was great to work with. I constantly got automated texts updating me on the status of my vehicle, along with texts from Tyler. Awesome customer service.
Vehicle Make : Mini Cooper
Great service and attentiveness!
I hate that I have to get my car fixed, but I am so happy I have Service King to fix it. I appreciate all the great work and customer service.