Finished ahead of schedule and I was kept informed of the status the whole time. Thank you.
The only thing was I received a message that my truck was near completion, but I then received a phone call later that they need to more days to complete the work. That was sort of a mixed message, but all was good I replied back that I just wanted the truck fixed right and not rush it.
Paint repair not as expected.
Great service and communication!
Great communication from LuzMaria throughout!
Awesome job, did not expect car to be detailed inside and out. Looks like a new car. Thank you.
Thank you for keeping me informed about my repairs on my vehicle. Ashley was very helpful with any questions I had and was a pleasure to deal with. Wrecks can be aggravating but you made it easier.
There is interior damage on the passenger side door, that wasn’t there when I took the car in for repairs. I do have an appointment on Tuesday for you to inspect the damage
The only thing that we were not completely happy about was the several changes in the date the car was suppose to be ready. Apparently, you had a large volume of work and were backed up. Our van was finished about a week later than originally estimated. There were about 5 changes in the date the car would be ready which resulted in several renegotiations with the insurance company handling the car rental and changes in my plans. It would of just been better to give me a later date for completion to start with. It’s my understanding that the hold up was in getting the car painted. I would think that the paint department should have had a better idea of how long it would take to get to our van, thus avoiding daily changes to it’s completion date. Other than that, we are happy with the work done. We have used your company for work before and feel like you do a very good job. The people working there are professional, friendly and courteous. I really appreciate that the car was cleaned before returning it to us. It needed it!
Tawny helped keep me updated, especially the day of delivery.
Ashley was amazing with all of her updates! She set realistic expectations for the repairs then totally hit it out of the park when it was finished early! Love that! True expertise in setting time frame expectations. Repairs look awesome! Great work on all parts!!
Luz was great as far service was and they turned around the repair of my truck very quickly!
Luz was the BEST! She took very good care of my needs and questions. Thank you Luz????
Ashley provided world class customer service...repairs look great and was completed in a timely manner... thanks once again
The paint is dripping on three different areas on the car. I’m surprised you would allow it to go home like this.
Thank you for fixing my car and providing such excellent service! I appreciate your level of professionalism!
Wonderful customer service and the car looks brand new
Thank you for all the help you provided.
I appreciated the text messages letting me know the progress of the repairs.