My experience was by the far the best I've encountered. My service representative, Tyler communicated with me every step of the way and never left me wondering the status of my vehicle. I had my car back within 1 week looking like new. I am very satisfied!
All the staff were so friendly and easy to deal with, which made the whole process easy! Kudos great job!
Randall Black was patient and informative.
Did a good job. Satisfied
Randy was a legit guy ,not up tight and even though I had to drop my truck off on a Saturday and had problem getting there earlier then expected he was copesetic,so hopefully I don't get in a wreck again (knock on my new bumper)and see you guys again, thank you again for taking care of my truck to Randy and the crew.
Super quick and expertly done. Service couldn't be better
Great job as far as I can tell.
Kim was very very professional. I got my car early so nice
My car looks fantastic! I was suprised that it was detailed inside and out when I picked it up.
Great service! The staff was friendly and extremely helpful.
I was not notified of the completion of my repair On the day it was finished. Because of this, I had to rent the car I had been using for an additional 3 days before finally being notified that my car was ready for pickup.
Everything was excellent! I would highly recommend Service King. Randall Black was excellent to work with. I really appreciated the updates on my car. When they were unable to fix my headlights buff them out Randall was so kind to call and explain why. My Tahoe looks great! Thank you Service King for the Excellent service!
Prompt service and taken care of from start to finish.
Thank you for communicating with me during the process about what was going on with my van. And thank you for listening to my questions. We will be returning if we need anymore repairs done on the van!
Service wasn't completed when picked up and told it would be. How my cracked windshield wasn't replaced? I'm not sure. Maybe a checklist for someone to go over. And I am now having to set up another appointment with the glass guy. Which isn't convenient as my car was in your possession for over a week. Otherwise, the gentleman I spoke with was polite and helped once he found out the work wasn't done.
I really appreciated the text updates. The service providers were polite and professional. They answered all of my questions and explained the repairs on my receipt in detail. Excellent service.
Tyler was awesome. So friendly and helpful and kept me informed through the whole process! Thank you!
Repairs took way too long...tho the work seems good.
They did a great job and the service was remarkable.
Outstanding experience and service! Tyler and the team were great to deal with and did an excellent job!
The Honda looks good. Can't tell it was in a accident.
I worked with ray willingham and he was a joy to work with. He and the team took great car of me and I will definitely be using you again if I ever need body work done on one of my vehicles again. Having enterprise on site was such a bonus as well and made the entire process completely seamless.
My car looks great! The repairs were done very quickly. Thank you all!
Excelent service! Top notch repair, can't tell where the damage was. Outstanding job!
Everyone was very professional from the first time I stepped into the door of Service King until my car was finished. The detailing was a nice bonus. Thank you so much!
The whole process was easy and I got frequent updates via text message. My vehicle was even finished one day sooner than expected.
They were great. They completed it on time updated me along the way.
Randy was awesome and I felt very informed throughout the process
You all did a great job!!
Everyone was helpful and courteous! My car was fixed in no time. Excellent service!
Tyler kept me informed from start to finish and they completed work ahead of schedule. I will recommend to anyone looking for collision repair.
I had a few scratches on the pick up cover that I would've paid to have touched up, my bad. I should've asked for an estimate to do that also . The truck was spotless and everyone I worked with was courteous. The work was done very well. I will send more work to you at all opportunities.
Quick and courteous. Thank you.
Fantastic people all across the board. I would highly recommend this location to anyone. I also really like the in-house Enterprise office.
Great service with great attitudes!
I cannot determine whether or not the car service was perfect due to the fact that I just received it back. I can respond better in the future few months
Great job , looks great . Fast repair . Thanks Tyler and TEAM SERVICE KING!
They was and are wonderful bunch of folks
Honesty and up front service was refreshing
Bunch of good guys and gals working there
Ray did an awesome job taking care of me and my Honda! If I ever need to... I will be going back!
Everything looks nice. The inside of the vehicle smells and looks nice. Thank you for bumping the finish date up!
Fast, friendly, professional service.... completed on time and exceeded my expectations.
Thanks for the excellent service Ray was very helpful during the whole process
Communication was excellent. Car delivered earlier than expected. Only less than stellar part of the experience was the interior detailing. Several interior surfaces were sticky because of excess cleaner. A portion of both the driver and passenger windows were cleaned with something that had an oily substance on it and were difficult to see through and to clean.
Randal kept me up to date on the progress of my repair. Car looked great when we picked it up.
As your name implies, excellent service has reached the highest pinnacle. I was kept informed of every detail during the entire process. You have exceeded my expectations by far.
Everyone there was very professional and did an amazing job! I liked how they kept me informed about what was going on, and they even got done several days before estimated! I was so surprised to see that they had detailed my pickup as well! Very impressed with everything and everyone from start to finish!
Appreciate the regular updates & love that the repairs were completed before the promised deadline.
We had a good experience. Tyler our service rep was very friendly. He responded quickly to our calls. Our truck was finished in a very reasonable amount of time. I really liked the text updates as the truck was being completed.
Tyler was awesome and very helpful
Communication from Tiffany was excellent. I also really appreciate how the team worked to repair my truck in a timely manor.
The people were really nice and courteous. The job on my car was done really well. Its nice that you guys clean the interior and exterior of the car.
They were very accomodating and kept me updated throughout the entire repair process.
The best auto body repair experience I have ever had. Very professional. Kept me informed of progress.
Awesome service advisor. I knew what was going on with my car at all times. Thanks again for everything Service King.
Each time we talked to a team member, they were very helpful and friendly!
Staff (Tiffany) was very friendly, knowledgeable, and took care of my car.
Tiffany kept me updated on the status of the work being done, until completion.
Job well done!
Tiffany was a perfect an example of how a professional should act!
Excellent work, wonderful turn around and easy experience.
Got it back by when you said and the car looked better all over not just the the repair.
All of the staff were polite, friendly and prompt while helping me get my vehicle fixed.
Great job keeping me updated on the progress of my repair! Also, completing my repair in an extremely efficient and timely manner was greatly appreciated!
Everything went great and Ray was super helpful!
Timing and repairs were completed ahead of expectations. Thanks much!
Ray Willingham was absolutely phenomenal! I had had several fender benders (well my wife has in my car) and most of my experience with body repair shops has been underwhelming until this most recent occasion. Ray knew his stuff and I truly believe his service was the x-factor in Service King receiving any and all of my body repair business! Truly an outstanding effort that I am proud to share with all my family and friends. Ray has something special going over there!
Great service all the way!
Good Communication. I haven'T had the vehicle long enough to know for sure, but the vehicle seems to be fine.
Lovely experience, they were extremely helpful and respectful with their business!
Service was great. Really appreciated the updates.
Great experience, car was fixed ahead of schedule.
Great job! Thanks for completing it ahead of sched h
Vehicle Make : Volkswagen
My Service Advisor, Ray Willingham could not have services me better. He listened well and communicated to me in a very professional way. It was clear to me that he had my best interest in mind. Ray clearly understands that he is in the "Customer Satisfaction" business first and a "Service Advisor" second. When I need body work on any of my cars in the future, I will go to Ray Wellingham. I will also tell my friends and family to do so as well. I am impressed with Service King and you are fortunate to have Ray Willingham on your team.
Tyler did a great job keeping me informed of the process and the work was great.
I received a text on 11/16 at 2:48pm telling me that the work was 10 mins from being finished. I then waited throughout 11/18 until 6:00pm waiting for a call to say the car was ready. In the meantime I returned my rental car and then missed my ride to the service center. So, I was not able to pick my car up until 11/18. While the work completed appears to be very good, this experience ruined the whole process for me. If I ever need to use repair services again I am unlikely to use ServiceKing.
Awesome service and I loved receiving status updates.
Excellent work & finished ahead of schedule! Tiffany Willingham did a fantastic job keeping us updated. Thank you so much for everything!
Everyone was great! Appreciate the quick and professional way everything was handled from the first time I walked in the door until pick up. Tyler was great and kept me informed daily of the progress. I would definitely recommend service king to friends. Thank you so much!
The whole process was so easy, and everyone was friendly and helpful. Best experience I could possibly imagine!
Their work was outstanding love to everybody who work for service king.my car not working that life.
Car looks great and was done before the scheduled time.
Everyone I dealt with there at Service King were efficient and nice.
Absolutely phenomenal customer service! Ray Willingham was amazing to work with and made my vehicle a top priority after hearing of the unfortunate events with our military move. Instead of it taking a month to fix, his team worked through a weekend and got it done in 10 days! I received phone calls and texts every few days with progress. Ray was great with communication and making sure I was up to date and all of my questions were answered. Hands down some of the best service I have ever received. My SUV looks brand new! No details was left out. We will HIGHLY recommend Service King to any/everyone we meet!
Ray willingham is really sweet and to deal with. I wouldn't want to deal with anyone else. I'm very satisfied with him.
Great service. The text updates are very helpful. Car looks great too. Thank you.
Great speedy service and wonderful staff!
Excellent service. Actually finished my car a day earlier than projected and they did an outstanding job
Yes absolutely happy. RAY is extremely courteous knowledgeable and thoroughly handled our 2016 Corvette with the best of care. I would highly recommend this business
Vehicle Make : Volkswagen
Ray was awesome and did everything he could to help me out. I had a great experience with you guys!
Great job, quick turn around.
Very customer-oriented service. Very personal interactions.
They did a great job and they are nice people. I would come back.
Excellent service!!! Car looks Fantastic!!!
I had a great experience, called scheduled an appointment for an estimate it was a late appointment on a Friday, everyone was very nice. Ray helped me through the whole process. He gave me my estimate and I brought my car back in a few days later to start the repairs. I was told 7-8 days, but they were able to get it in and taken care of within 3 days. I was having my back drivers side door replaced due to another vehicle hitting it. I added in having the hood painted from it weathering. Ray called me with updates and was very helpful with knowing what was going on while my vehicle.
I really appreciated the frequent updates. My service adviser, Tyler, was great to work with. Thank you for making what is normally a hassle, a pleasant experience.
Tiffany did great and took good care of us. She was professional and helpful.
Loved the constant updates. Was nice to know what was happening. No disappointments.
My service advisor Randall Black was very receptive to my questions. The repair was done in a reasonable amount of time and looks great.
Tiffany was helpful and communicative. She went above and beyond in advocating for our complex case with the manufacturer and the insurance company.
The service I received was excellent. They are very helpful and friendly.
On a 1-10 scale, I would have given them a 10! However they missed a apt in the back of my car that was dented and scratched up. So that was frustrating since my deductible was $1000 I just expected them to do it right and fix everything.
My first time at service king was amazing, I was very pleased with how y'all kept me up to date with the status of my vehicle. Great work.
Ray did a great job with the bumper! And it was so awesome to come and pick up a very clean inside and out car!
Vehicle Make : Volkswagen
Please call ****-****-xxxx for my comments.
I appreciate the clean up. Thank you for going the extra mile.
I was very happy with the work, with my car
Was awesome - great service
Very pleased, professional yet very friendly,
Team was very cordial and attentive.
Prompt repairs were a great help; needed car back as soon as possible.
Thanks to everyone, especially Tiffany Willingham.
First off I would like to thank the GM for going out of his way to take care of me after the fact. Forgetting to send my wheel off to get reconditioned then after all off the headache had to buy a new one and my car being there for 13 days king of left a bad taste in my mouth. Once the GM got involved it was a good experience.
Fast work with quality results, keep it up!
Total experience exceptional. Excellent description of work and status.
Great service - friendly people!
We just picked our car up and everything seems to be super! The repair was fixed in less time than quoted. That was great! Tiffany was great to work with.
Very professional from the first person to the last that I dealt with and the car looks spectacular
My pickup repairs were done in a professional and speedy manner. Thank you.
I will definitely be back if any of my vehicles are in an accident or incident
All staff members I encountered were friendly and knowledgeable! I appreciate them taking a second look at my car to make sure that everything was 100% perfect! My final total was less than any other estimate I received on the car. I will definitely refer people to you all!
We have never been treated nicer. My husband and I are disabled and Ray even offered to bring our car to us when it was finished. We always had updates on our phone to let us know every step of repair process. We felt like we had new friends at completion.
A little more aggressiveness with the insurance company would have had a better and faster results for repairing my vehicle. A job that could have taken 4 To 6 days, took 17 days, that is a little more than normal for my thinking. I will be looking at it closer in the next few day. Otherwise the job looks great. Service King has done good work for me in the past, I more than likely will use you again.
I am completely happy with how easy the whole Service King team made it! The whole process was stress-free. Thank you!
I routinely got updates on the progress and was extremely satisfied with the service and quality of work
Great experience!! Great customer service and repairs were made very quickly and my car looks great!!!
I have to return my vehicle to complete repairs. I do believe that I will be completely satisfied in the end and would use their service in the future.
Job well done, little miss communication. But work performed and keeping me notified of where we were during the process was excellent!
Great service! Ray did a wonderful job of keeping me informed of the progress on repairs and got the body work done several days ahead of schedule. Many thanks for a job well-done!
Very satisfied. Randall was very professional and helpful. He needs s raise.
Great service and friendly atmosphere
I will use Service King from now on. They took excellent care of me.
Tiffany was great she kept me informed of the progress on my Kia constantly.
Randy did a excellent job. Looks like a new car.
Always great working with you guys!!
Tyler was greet and helpful and kept me informed! Great employee!
Ray was very good. Car completed before promised
Completion date constantly changing and rear window switched with another car:(
Thank you Service King! Your name fits you Very well...Tyler, Andrea and body shop crew are exceptional profesionals. I took my Truck in on Tuesday evening and To my surprise it was ready Thurday evening the same week....WOW!!! That is awsome. I also want to add that the body work is perfect and i could not be any happier. If I should need body work again in the future I will definitely be come back to Service King.
Tiffany was very helpful, polite and took time to explain everything to me in detail.
Will recommend, always. Excellent service from beginning to end. Thank you!
Very personable and friendly!
Great Experience. They kept us informed via text and were completed well ahead of schedule. Thanks so much!!
Car looks great, done on time.
Best shop experience I've ever had. will be recommending to everyone. THANK YOU!!
Great customer service and quick time frame turnaround.
Have to take my car back. Have no turn signal. Other than that I am happy
Ray went above and beyond my expectations. Repairs were done early with great detail. He even clean out the inside of my son's car. If you have a teenager you know that was no small task. Great experience. Ray and the team at my Service King are the greatest!
Ray was friendly, welcoming, efficient and quick. I had 4 kids with me and he quickly came to the conclusion of what repairs my vehicle needed. He is now my go to repair man!
A good job I am satisfied with that good well done
They did an awesome job and we appreciated all the updates and timely repair and short turn around. Thanks!!!!
I absolutely loved the Service and the staff!!! Randy was awesome....very helpful and friendly! I've already told everyone to always take their car to you all if they need a car repaired wow.. extra bonus to have my car clean..ive been trying to get that done :) loved...loved..the constant emails! Having enterprise there...brillant!
Fast & friendly service with good status communication. I would recommend to all.
Couldn't be more pleased with my experience! Tyler was great and kept in constant contact throughout the process...Loved having an enterprise right on site!
And they cleaned the inside of my car for me.... What!!!
Keep up the awesome work!
Service King's excellent personnel transformed an unfortunate fender bender into an enjoyable experience. Everything was just as promised or better - my car was done 3 days earlier than estimated. That says that Service King didn't rest but kept working to make things better. I don't know how it could have been done any better. Also applaud the effort to hire veterans. Having my car cleaned also a big plus. All around just a very pleasant experience.
Timely and excellent service!
Tiffany Willingham & Ray Willingham were
Both absolutely outstanding!
Day late. Have a dent still they were suppose to send a guy to my office and fix. Haven't heard a word.
Randall and the team of people at SK are always professional and great to work with, that's why it's the only place I go when unfortunate accidents happen.
Appreciate updates on progress of repairs and the pleasant attitude of all the staff I dealt with,
Service king has done an excellent job they kept me in touch all the way my Elantra look like new???? thanks again Anna
It was a good experience, Tyler was very helpful and all work was finished in the time that was promised!!!
Tiffany is awesome!!!! Great customer service!
My bumper is cracking and flaking. I will be taming it back
Randy did an excellent presentation of the process
It takes to repair my car. He answered all my
questions in layman language.-----I will
certainty recommend Service King to anyone
needing auto body work.
Andrea and Randy were fantastic to work with! I was in a really tough situation while repairs were taking place on my vehicle,but they were patient and help me any way they could. Congrats to the both of you.
Give Tiffany a raise! You're not just lucky you have her. She makes your corporation the best it can be! Thank you and thank you, Tiffany.
Very great job ! I am very pleased and satisfied with the work done on my car.
You all went above and beyond. I really enjoyed the daily text updates. You were finished 3 days earlier than expected and my car was meticulously detailed!! Can't even tell a bit of difference in the doors. Amazing service! All the people we encountered from the front desk to Tyler were professional and super friendly! We will tell everyone to use you.
P.S. You need a new antenna in the waiting room!
All around excellent service and excellent repair. Everyone from front desk (Tiffany) to repairman (Ray) were highly professional
Ray was great. He gave personal attention and made sure things were done right.
It was a great experience. My truck was ready earlier than expected. The on-site car rental place is also an added benefit.
Completely satisfied. Tiffany did a superb job representing Service King and Josh also with Enterprise.
I would like to especially thank Randall Black for going out of his way to make certain my car was ready for me before I returned home from my vacation. Excellent customer service ~~ thanks to Mr Black.
Very happy with Tiffany. Repair experience was very easy!
Excellent and very professional customer service
Not happy with the final product or how we felt we got the rUn around between service king and state farm
Work on truck was done timely and to a high quality. Staff was very friendly and professional.
Well done! Terrific staff!
Very friendly and thurough. I felt confortable leaving my vehicle with them. Never a doubt. So professional
I just picked the car up, so no comments at this time
Amazing work, looks like new again. The polish job that was done is also fantastic! Thank you all so much!
Ray was fantadtic, kept me informed, and got my car done quickly!!