I was somewhat dismayed that the very first thing I was confronted with upon arriving to receive my vehicle was the question of a $500 deductible. There was no deductible due in my case. Eventually, the service manager verified this to be the case. Nonetheless, I found this somewhat disturbing.
Additionally, the my vehicle was not clean as I immediately went to the car wash upon departing
Service was quick and the quality of the work was excellent
Excellent service from the body shop and front service desk when I picked car up. From time I dropped off I was on my way home in a rental within 40 minutes. That's quick service. Thanks
The team did great work on repairing my car, however my exterior temp gauge does not work now as well as I have no refrigerant for my AC.
but the quality of work was great and the timeline to complete was awesome.
From the moment I walked in I felt at home. Jason in your service department looked at my cars damage and explained what needed to be repaired. He was friendly and reassuring that it would not be a problem. My car looks great and the repairs were completed ahead of schedule. Everyone I came in contact with was friendly and knowledgable. I would recommend your dealership to anyone.
Again thank you for everything. Sincerely, Marie G
The body shop did a fantastic job on my vehicle repairs and the service I received from everyone at Manassas Chevrolet was highly professional.
after picking up car, several obvious issues arose on the way home, we scheduled another apt, took care of 2 of the 3 issues. still have a problem. visit #3
I was more than satisfied upon receiving my car after the repairs were made. They did a flawless job in fixing my bumper, fender, and head light from the collision damage. There were a few dents and dings throughout the body of my car that are no longer there. Way to go above and beyond! Thanks very much for the excellent service!
Thank you for all your help, everyone was always very polite and helpful! I appreciate it!
I have not heard back regarding my car which is in for body work. I was promised completion before Thanksgiving. I have been sent text which say I have picked up my vehicle. Neither of which is true. This is a very troubling series of events. Not good at all
Very impressed by the workmanship
and turn around time. My car looks better than when I bought it. Great job!!
Jason was friendly and took care of my car in a timely manner. He also kept me up to date on it's progress.
Paint matched perfectly. Car looks brand new on the outside. Very happy with the quality of Manassas Chevy's work. This was the 3rd body work repair I've had done at this body shop. I've never had a bad experience here. Keep hold of these employees they are better than most.
They didn't put the clear coat sticker on the bumper
Jason and his team did an amazing job on mt Traverse. He keep me informed of what was going on and when my vehicle will be done. When i went to go pick up my vehicle the team made sure that my vechile was in top shaoe and looked amazing, you can't even tell that my truck was in an accident. They went beyond the call of duty
Vehicle Make : Volkswagen
Great customer service from mgr at auto body
Service was great an appreciate the prompt and efficient service. Thanks for everything
Chevrolet es una gran compaa sus servicios son exelente se los recomiendo a todas las personas Grasias por sus servicios mi carro Nissan me que do exelente Grasias por todo Bestriz Hern¡ndez