I appreciated the text updates, job well done.
Vehicle Make : Mercedes Benz
Thank you. I am always impressed with the staff and their willingness to help and get it rifbt
I just purchased a brand new car, and had a liquid chlorine spill in the trunk. When I brought my car in, Jimmy **** in the Collision Dept immediately visually inspected my car, gave me estimates for all possible affected parts to be replaced if necessary. There was not an appt available for 2 weeks, but he made sure I got it in for detailed inspection and possible remediation the very next day. He was gracious, knowledgeable and constantly kept me informed about the progress. Once the damage had been detected, the parts department needed to contact Nissan for prices because the car is so new. Jimmy assured me the parts could be obtained quickly, and he called promptly with the costs as promised. All of my contacts at Lokey, from the sales person I worked with to members of the collision and service parts, everyone has been courteous and kind. And they all smile!
Vehicle Make : Volkswagen
Excellent service and updated. Let my sister in law know if you know how to stop mail boxes from jumping in front of my car. LOL.......,thanks
Thank you for doing an impeccable job on my Infiniti. It looks brand new.
I really liked the fact that I was continually apprised of the progress on my repair
Appreciated the timely text updates during the evaluation and repair process which provided total transparency. Always received a response from Diana when I had questions. Workmanship on the vehicle was excellent!
Very professional team at Lokey Nissan. We were very happy with them and they kept us updated on the repairs being made. We will definitely use Lokey Nissan again for any future needs.
Repaired perfectly! Even my request for an oil change either on front or back end of repair was done. Thank you!
Vehicle Make : Volkswagen
Just very professional—keep me updated via text—pick up and drop off for car rental—highly recommend
Loved the experience! I appreciated the text updates. Steve was very professional and helpful.
Vehicle Make : Mini Cooper
All went fine.
Jeff Sherwood and his team are incredible!!! My car looks fabulous and I don't think I have ever experienced better customer service!
Staff was very friendly and helpful. The body work was very well done and the detailing was also very nice. Thank you!
Steve did an outstanding job meeting the needs related to the job and listened to my concerns and must haves. Great communication.
Thanks for the fast and friendly service.
Happy ???? repairs look great
Everyone does a great job, from the young Lady who handled the paperwork, to the appraiser and the people who repaired the vehicle.