I appreciated that I was kept updated through text and phone calls.
Your team is very professional and the repairs were completed days ahead of schedule. I'll be sure to recommend to any and all that needs body work and collision repairs to their vehicles. Your customer service is above excellence. Thank you for a positive experience!
Even though the process (which I appreciate) was initiated and facilitated primarily online, the direct customer service contact I did experience with Five Star Collision staff was excellent. I also feel that the technicians were very prompt, efficient and have delivered quality work. The job was even completed before the anticipated completion date. I am really pleased with my experience and am glad I chose Five Star Collision. Thank you.
Great Job! And it was very quick
Everyone here was so pleasant to speak with and very kind to me. The best experience by far with repairs!
Awesome service every time!!!!
Vehicle Make : Mercedes Benz
Love the way we were kept updated. The lady at the customer service desk
Also did a great job.
Five star was very professional in handling the repair of my vehicle. Also, was done in a very timely manner. The personnel ware very friendly
And knowledgeable in handling my repairs.
The experience was customer friendly and helpful.
My needs were met. A very professional and friendly staff.
I was very impressed with the result as well as how quickly the repairs were done! I got my car back quicker than we expected! Great job!
Should have been told you didn’t accept checks
Great customer service and fast repair.
Five Star staff was extremely friendly and professional! They did great work on my vehicle and the repair took no time. Thanks Five Star!
I really appreciate the service that you guys provided. And the fact that it was important to you all to keep me updated and informed about the repairs to my vehicle. Once again, THANKS!!!!!
You were told and i wrote on the paper not to inflate the tires. They were not factory tires and max inflate was 65. System sends an alarm warning because it is set at 80 per factory. You can only change this by deleting the system. So you were told not to touch the tires. Despite this the tires were inflated to 75-80. Luckily we noticed this before driving too far and deflated them. Had we not noticed it could have caused severe damage. Most of the other work does look good. There is **** drip noted on the tire fender. Not overtly noticeable or worth the trouble to redo.
Great customer service and very friendly staff!
Vehicle Make : Mercedes Benz
Everyone was very nice and explained every item to my understanding.I 5hink they thoroughly checked to ensure that all damage was fixed.
Everyone was very helpful and I was kept updated on my vehicle all the way up to completion thanks everyone for all the help and .y Toyota is back to normal real nice job