Would have been great if the original manufacturers part would have been used in the first place and not delayed the process by days.
The repairs were done very quickly. Everyone was very personable and pleasant.
Everyone (mechanics in and out of the shop, people working directly with me, everyone I met) was very friendly and personable. Definitely, first impressions make a huge impact. They did a fantastic job with the vehicle as well. I was set up with an awesome vehicle (BMW X3) as a rental! Lastly, my car turned out in great condition, looks brand new, no scratches at all (detailing job they did)! Even the salt is gone from the winter!!! Great job again!!!!
The staff at your West Allis, WI site was amazing. Very professional, friendly and knowledgeable. They made my experience (first vehicle damage claim) stress less. I would recommend Abbra to anyone. My vehicle repair went seamless and the job was done on time and to my complete satisfaction.
Quick response and looks good as new.
Thank you for the daily updates
Great service! You made the repair process so easy and smooth!
Quick and easy
Nice to have the insurance company rep on site
Vehicle Make : Land Rover
I really appreciate the team who have repaired and painted our vehicle. When Abra team had finished the work our truck it looked like a brand new vehicle that came from a dealership. You would have never know that it has been in a car accident. You guys are wonderful with you work. Thank you
Staff kept me up on the status and progress. Everyone was very friendly and it helps when you get left having to pick up a bill in a hit and run
The bumper replacement was completed much quicker than originally estimated so I was very happy to get my car back sooner than planned. I received timely updates through the process and really liked getting photos of the damage while the estimate was being prepared.
Thanks for keeping me informed of the whole process with my car. Also the front office staff made me feel welcomed from the first moment I walked through the door. Thanks again for everything!
This is the second time we have had to use Abra for body work and they were professional and communicated with me through the entire process. The car was repaired in a timely manner and looked like new when completed.
I enjoyed my experience. Abra kept me updated on the progress, the repairs were timely, and the staff was pleasant. I would definitely recommend this business to others.
Thank you to all that were involved in repairing my car.
It was a pleasure to have an experience of a company and employees
that understand exceptional customer service. A special thank you
to **** for great communication. I believe that skill is somewhat lost today.
I will recommend your company!
All of the damaged areas were completely repaired in a short time period.
Thanks for tbe great service and experiance! This was truly a one stop shop and I was thuroughly impressed! Hats off to everyone for the refreshing customer service!
Exceptionally nice and knowledgeable staff. Great to work with such great people. Awesome work done on my vehicle. Thanks so..much!