I was satisfied with the repairs that were done however i called tbis morning bcuz my front left tire was almost flat and there was a long scratch on the driver side that definitelt wasnot on the car when i broughtit in i didnt really notice they washed the car right before i took possession
Very professional. My car looks amazing. I would definitely use Chesapeake again.
Very courteous and professional. Love Liked the timely updates.
I was very satisfied with the repairs on my car, however I got conflicting information on the day that my car was ready to be picked up
I had an excellent experience, especially with it being a “one stop shop” with the Geico representative on site. I loved the text message updates. Makes me feel very important as a customer. Appreciated every single person I worked with. Will definitely be back if need be.
My completion date was pushed back multiple times throughout the process of my car being fixed, to the point where it was pushed back over a week and a half from the original estimated completion date. Other than that I am satisfied with the work that has been done on my car.
Took a little longer than I anticipated but the updates kept me calm til Job was complete.
My car looks n handles like new.
The service and speed was great!
The staff was pleasant and helpful!
The process was so convenient. I was able to get my car service and a rental car at one places. The people who works for Chesapeake provided exceptional service and made sure I was contacted in a timely manner. Thank you for servicing my car !
I was very satisfied with the attention to detail and the courtesy shown by all the staff.
Countless delays/ change of dates of when my car was supposed to be finished
Team members are ALWAYS polite and professional while addressing my concerns. Each individual positively represented the company well. KUDOS to them and the management team. If necessary, Chesapeake will always be my first choice.
Vehicle Make : Volkswagen
The repair is fine, but all of the windows have a fine coat of clear "top coat" or some residue. I'll be calling on Monday. I've cleaned the windows and tried to scrape with a razor blade. Nothing works. Hire more people and expand your business. Your lot is full
Very helpful and easy to work with.
Professional manner and kept me abreast to the status of my car repair.
My only problem was it was not delivered on the date it was promised.
The delay of one day was acceptable but three days was a huge inconvenience
Always professional and kept me informed about what was going on every step. Thank you so much.
From the time I walked in the door to drop off my car until the time I picked it up, I have been nothing but satisfied. Every one was very polite and accommodating. My car looks wonderful and I was even able to pick it up a day earlier than promised. I will use them again if necessary and will recommend them to others.