The car is infested with ants! Please offer to have the car detailed.
All repairs related to the accident were well done, staff were friendly and professional. HOWEVER, I requested that a non working headlight that wasn't part of the accident site be fixed, I was assured it would be looked at and that didn't happen. That was disappointing.
Vehicle Make : Mini Cooper
Excellent customer service!
Very disappointed with the job,cost and quality overall not happy. I will never recommend anyone to your repair facility
That they did a great job on fixing my car and it was done before it was due to be done.
My tint was messed up on my window and my car was so disgusting after picking up my car.
My car was not fix well they use the wrong bumper for my car and it is not well aligned it was a sub standard job. I was never consulted on the type of bumper. I am your customer but no one asked for my opinion.
You stayed on schedule and the quality of the job looks great...
My repair wasn’t completely repaired.... my left bumper top keeps on popping out...new brackets were suppose to be ordered and after 2 weeks and leaving a message with no return call I’m completely unsatisfied.
I was satisfied with the repairs that were done however i called tbis morning bcuz my front left tire was almost flat and there was a long scratch on the driver side that definitelt wasnot on the car when i broughtit in i didnt really notice they washed the car right before i took possession
Very professional. My car looks amazing. I would definitely use Chesapeake again.
Very courteous and professional. Love Liked the timely updates.
I was very satisfied with the repairs on my car, however I got conflicting information on the day that my car was ready to be picked up
I had an excellent experience, especially with it being a “one stop shop” with the Geico representative on site. I loved the text message updates. Makes me feel very important as a customer. Appreciated every single person I worked with. Will definitely be back if need be.
My completion date was pushed back multiple times throughout the process of my car being fixed, to the point where it was pushed back over a week and a half from the original estimated completion date. Other than that I am satisfied with the work that has been done on my car.
Took a little longer than I anticipated but the updates kept me calm til Job was complete.
My car looks n handles like new.
The service and speed was great!
The staff was pleasant and helpful!
The process was so convenient. I was able to get my car service and a rental car at one places. The people who works for Chesapeake provided exceptional service and made sure I was contacted in a timely manner. Thank you for servicing my car !