Soooo big shout out to Mitch for being extremely patient with me! We had a few scheduling issues at first ( that had nothing to do with Abra), but we worked through it together! I appreciate the whole team! My car looks brand freaking new andd they washed and vaccumed it for me. I believe the whole team went above and beyond anything I was expecting and I’m very appreciative for them!
Vehicle Make : Mercedes Benz
The office staff was very helpful. It was the first time I had ever had to deal with auto body repair and they walked me through everything and even had the rental car company set up for when I arrived to drop my car off and let me return the rental at their place so I wasn’t delayed waiting for a ride back to the shop. Mitch was my contact for the actual body work and I was updated Daley via text and or phone calls. Thanks to all
Good communication. Very responsive. Car looks great. Pride in their work shines through.
Vehicle Make : Volkswagen
Just really honest, helpful and communicative staff!
Took longer than expected - 3.5 weeks. Auto-generated texts were worthless. Calls from people in the shop were better.
Received a little extra service when needed.
Car looks great. I would use Abra again for body work or repairs.
Thank you, I appreciate the service and my car looks great.
Vehicle Make : Volkswagen
Great overall service
I was not called giving me a status of the repair. I called to check after not being connected.
The right number to contact me was not updated, my house number wss being called instead of my cell number.
I was hoping that someone would contact me regading one of my front headlights. Presently,I have one bright headlight and one dull headlight. The brightlight was replaced due the repairs.
Good quality work was performed.
Thank you for being quick when installing the driver side mirror :)
Great service by Jr!!! I rate him a 10 in customer service
I am satisfied all the work done. I am proud of it. Thank you very much
Abra’s customer service was wonder and kept me informed in every way about my car. Maci was very helpful
I was very pleased with the work that was done on my car. I was kept informed of what was going on with car more so than the in SD u rance company. The guy who preformed the repairs went with me out to car to go over what was done.
Thank you so much for making my Pilot look so good! Y'all did a great job!
Didn't have it a year before the accident and it still drives like new you did a very good job you kept me info about how things were coming along that I appreciate
No comments Great work thx ...
Great job done. Communication was outstanding!! Was kept in the loop on the progress of my car. Will definitely use Abra again!!
I had some pleasant and positive interactions with Mitch and Maci. They are very accommodating and answered all my questions. Whatever was touched and worked by the engineer seems to have been done right and car is as good as new. Love the work done and thank you.