Initially I was quite apprehensive. Mainly because I lacked understanding of the process. Meghan, Shane, Brittany, and another girl there really took their time in explaining every detail to me. In my opinion they went above and beyond to put me at ease. They were so kind and reassuring. Once the insurance made their final decision, Shane kept me informed during the repair process, which went quite smoothly. I want to say thank you to all the staff for their patience with me. A very personable group of people. I am thrilled with the work everyone did!
Everyone very friendly and helpful.
Car looks great. Done in a timely manner
and I was kept informed every step of the way.
Excellent work, the car looks perfect. Shane was was fantastic, perfect example of professionalism and attention to customer service was superb. I really appreciate the updates, which is a unique service provided. My initial brief experience with Megan is why I decided on Abra. She was professional and knowledgeable of the services needed and made me feel confident in selecting Arba. Thank you for outstanding service.
David super customer service made me feel that my car was in great hands during the repairs. He went over the call of duty keeping me in form of the work being done on my car. Thanks for a great job.
David was great and very informative.
Always kept me informed on the progress, very helpful and courteous staff. Very professional. I would recommend ABRA to anyone who asks about Auto body repair shops.
Great service and professional work
The best service I have ever gotten. The car looks fantastic and I could not believe how fast it was ready! I am a customer for life!
Debris was in the paint in multiple areas.
I was very happy with the fact that David Humphries kept me updated every step of the way and he made sure the repairs were up to his satisfaction before giving it back to me. I am pleased with the professionalism of the whole staff and they were very nice also.
Also my truck looks great.
Yes, they did an amazing job. Very friendly staff and professional atmosphere. Will recommend Abra to friends and family.
Did not meet our expectations.
It was a good job, but it took too long.
Shane at your Newnan ga shop could not have any more nicer he's the kelp me informed daily by text status of car truely deserves a pay raise wish people were more like Shane will give Abra as a referral to people I know needing car repair
I didn't even have time to adjust to driving the rental I had. By the time I figured it out, I was getting a call that my car was finished! AND you washed and vaccumed it out! Your work is impeccable! Thanks!
Brittany was awesome in keep me abreast on the progress of my car! That was awesome it made it feel personal and that she actually cared.
Brittany was absolutely wonderful to work with. She made everything painless and a pleasure considering the circumstances. If I am ever in need I will reach out to Brittany and her team again.
Friendly and response quickly. Also did the good job. It looks perfect.
Vehicle Make : Mercedes Benz
Shane was incredible! So helpful and nice!