The job performed was great. I truly appreciate the guys work. Thanks for making it look good again.
Francesca did a great job letting us know where we were with the repair through the whole process. The car looked brand new.
I appreciate Francesca for keeping me updated on my cat.vi know you took your time to make everything perfect. Thank you so much
I will not hesitate to recommend Abra to friends. I am so overjoyed with repairs. Thank you.
So far the repair work looks amazing! The people I dealt with were so nice and so professional. Answered my questions and put me at ease. Plus I like getting the updates by phone as well as email. Thank you very much
Your Shop did not fix our car they sent it back to us with the trunk out of alinement then try to say the car had prior damages just to save geico money in steady fixing our car right the first time and replacing the hinge and fixing the trunk before you call me and say the car is complete
The overall customer service that I was provided from the time that I entered the facility from the two front desk young ladies and also the enterprise assistant for my rental car was just absolutely amazing. Each one of them went above and beyond to assure that everything was taken care of and that I was followed up from a day-to-day basis on how my vehicle completion was going.
I would just like to give you some feedback around the Windshield department there is where you can definitely improve on overall customer service to your clients.
Once again thank you very much to the team at the autobody shop they definitely know how to provide a red carpet service for your clients.
They were very friendly when we came in, they kept us informed every step the way. Very professional.
I've had a few cars repaired at Abra so I know my car would be amazing and done right.
Thanks for going over top to help me I trust you all ???? thanks for everything
Great job of keeping me updated though out the process of repair. I would highly recommend Abra to anyone. I was very pleased with the workmanship and the speed with which the repairs were completed.
Kept me up to date on progress,expedient finish to repair,friendy and respectful
Job well done! Thanks Abra for doing such an awesome job on our car! The car was ready when promised, it looks totally beautiful, interior was so clean, and the people I talked to took great care of me and treated me so professionally and friendly! Thanks again!
The updates via text message and email are really awesome!
Vehicle Make : Volkswagen
Everyone were polite and professional and am satisfied with the repair of my Beetle.
I was seriously concerned about using a company that was not a Nissan company. From the first contact, every employee made me comfortable with a decision to allow your company repair my vehicle. Every day that my vehicle was there, someone contacted me to advise what was being done. When the vehicle was finished , I was contacted and told when I could pick up my vehicle.
When I picked up my vehicle , a service person went over the work with me and made sure I was satisfied.
BTW. Both ladies who work at the front desk had exceptional customer service skills. They were so friendly
Very professional and did great work.
Good communication throughout the entire process.
My experience with the staff at Abra was exceptional. Everyone was patient and very helpful when answering my questions (which I'm sure they have answered thousands of times). A special thanks to Jonathan Ramos! Jonathan called me several times during the repair process to keep me updated on the progress of the repairs and any delays.
Thanks Abra for taking care of my car!!!
Jason stayed in regular contact with me regarding the progress of my vehicle's repairs. Thank you for the collaborative group at Abra. My car looks great!