I would Highly Recommend to everyone They did a Fantastic Job and also Very nice Kathryn K
Vehicle Make : Mitsubishi
I was treated so kindly when I was there. My part for the car was ordered and arrived very quickly. I was told to just bring the car in and they would put the taillight on . I went in the next morning and it was done in fifteen minutes . I couldn't believe it. I have had work done before other places, but it was never so painless. I would have repeat work done there anytime. Thanks so much!
Vehicle Make : Volkswagen
See text message to Kurt Watts
very nice people to deal with.
Not high pressure sales people, but nice pleasant
Great job, fast work, very reasonable price. Also, it was very kind of you to take my car for repair a week earlier than scheduled, and I really appreciated it! Best regards, Suuzen A
Excellent work, excellent service, timely and friendly.
5 star service! Professionalism, courtesy, respect, satisfaction, communication, excellence! By far the BEST in the business. Thank you!
Really great customer service
Your the best. I will recommend you to all my friends!!!!!!!
Excellent repair at a fair price
Too bad others don't follow the Car Guys way of doing business! Everyone is professional, patient and totally capable, as well as genuinely nice! A very rare mix in today's hurry up and make money way of doing business. Car Guys is awesome!
When I left my car, my power seat was in good working order. When I picked it up, the seat was broken and I was told it was my issue to deal with. I could not reach the peddle safely to drive.
Overspray of white paint that I had to clean off myself.
Will share my concerns with Allstate as they had recommended your services as reputable.
Guys were so nice. Car was clean. Looked like nothing ever happened.
Repair was perfect!! The cleaning of the car was extra special & appreciated!
I think there is excess air noise around passenger front door that was repaired. Seal around door does not seem to be as secure and road noise is much louder than before accident and repair. Not pleased. Would like it to be looked at and fixed properly. My car was quiet; now it is not.
Service was timely. Repair looks like news.
I appreciated that you hounded Entreprise Car Rental to get someone to pick up your customers. It shows your dedication to your customers. All repairs were done to the utmost satisfication and we were kept informed the entire time. Thank you
Your team did a great job and we were very happy with your work. Don't change anything.
I was very pleased that my car was done on Friday instead of the text message status of Monday completion because this saved me over 100 in car rental costs. Also, my car was clean, both inside and out, when I picked it up. Good Job! You will get my recommendation to others that need car repairs.
The car was so clean when we picked it up and the customer service was excellent. Our car looks brand new. Thank you.
You guys are awesome! Excellent customer service from start to finish. Thank you for your excellent service, especially to Michael Deeter! I will definitely recommend you guys to everyone!
VERY SATISFIED WITH YOUR WORK. I CAN'T BELIEVE HOW MY 2003 HONDA LOOKS LIKE NEW. THANKS, Gayla S
Thank you. Did a good job
the team was great repair was great it was a great experience
Excellent customer service and car completed on time and excellent job.
I was quite happy with the fine job you did in repairing my car. I appreciated that you even vacuumed my car and had it looking new after the work was done. Also appreciated the text updates. Thank you! I will definitely recommend your company to friends, should they need your services. Everyone was also friendly, informative and professional.
Dealt with Mike who was extremely nice and professional. We have had good luck with car guys and have recommended you to many of our friends.
John and Lucy Rooney
From the receptionist to the manager great service
VERY very Pleased! All the way around. Will definitely recommend Car Guy to all my friend's and family. Thanks so much! Debra
Very professional. Courteous. Kept us informed during the entire process. Would recommend them to anyone.
Mike was extremely thorough. The car looked great. We were very pleased with everything.
I have been going to them as I have a business & fleet of vens . They are professional & do good work in timely matter . I also have given out there names to other trades that have issues with cars ,trucks & vans . Thank -you all .
There is still an area were there is some paint left unrepaired.
Communications about progress on the repair was very good.
We found them very courteous, professional and they
completed the job in a timely manner.
Great job Car Guys. Superb job on my Town & Country. We had an unfortunate incident where a technician accidentally scratched a newly painted section of my car making it necessary to repaint that section. Knowing that I was paying for a rental car out of my own pocket, Car Guys offered to pay for the extra days that I needed the rental. This kind of customer service is above and beyond any automotive service or repair I've ever experienced. Thanks Patty, thanks everyone at Car Guys!
Everything was repaired and fixed to original standards within a timely manner. Overall I am extremely satisfied. Thanks
Great repair work, done as promised.
All personnel encountered were professional and courteous. Car was repaired before estimated due date and was delivered to me in excellent condition. They also washed and vacuumed my car. Everything looks great.
I brought in a car that before someone decided to play bumper cars was in perfect condition and I drove back out with my perfect looking Mercedes. The car looks in new condition once again. The updates keep me informed during the entire process. A painless process due to your great business.
Great group of people. Prompt, efficient,courteous and knowledgeable. Will recommend to all my friends! Thanks again for a job well done.
My car looks great! Thank you!
I am completely satisfied with the bodywork the customer service was great I would definitely recommend car guys
Very prompt, professional and job completed nicely
Excellent customer service along with a great job in repairing my vehicle!
Thank you for everything ! Thank you for the rental when my car wasn't ready on time !!!
THANK YOU VERY MUCH EXCELLENT JOB
Totally professional! No wonder AAA highly recommends them!
Very good repair and timely
Ordered incorrect part. Put new tire on wrong wheel. Both mistakes resulted in long delay before car was ready.
Vehicle Make : Volkswagen
It WAS a job well done! I am glad that Volkswagon of Ocala recommended you guys. Word of mouth is very important in business. You have my recommendation.
Great service and great job
Courteous, congenial, prompt, professional, work well done.
Courteous service, shop well known for quality repairs, vehicle ready when promised, washed, let me know the progress of my repair
Excellent workmanship and service, & everything they said was true. The car was done they day they said. They texted me with updates so I never had to call them for status. Car was cleaned & washed before pick up. Hopefully, I don't have any more damage to my car, but if I do this is the only place I would trust to repair my car.
Quality of work is good. Clean car is a very nice touch. Young lady at front desk did an outstanding job (assisted with rental car on front end and after job was completed).
My car looked like new.i have only driven it home. Hopefully everything is OK when I drive it more.
As of today I can only recommend you.
The whole experience was terrific! I highly recommend your service. Curtis was professional and I am very happy with level of your work on my car.
GREAT EXPERIENCE...CAR WAS PERFECTLY REPAIRED AND RETURNED SPARKLING CLEAN! ... MIKE WAS A GREAT HELP...THANK YOU
Great communication and workmanship. Kurt did
a great job and aI will recommend CGs
Very satisfied with actual repair, disappointed with timing. We're told to drop off at 8 am because that is when Enterprise opened. Enterprise was not there until 8:40 to pick us up. Each blamed the other. Were told parts were in and would be a 2 to 4 day job but it was a week. People polite, car looks great, lousy timing. Not 100% satisfied.
The experience exceeded my expectations.
Erin & Patty were just great to work with. Very satisfied with work done on the Subaru.
Mike was extremely helpful. Very pleased with every aspect of the car repair, thanks Car Guys!
Kurt managed things well.
I got your phone # in my contact list if I need you again. You did a very nice job on our car. Thanks, The Hermann's
Very caring and great job on the repairs. Kept us abreast daily.
They were great and kept me informed every
Step pg the way. I would recommend Car Gius
Workmanship was excellent along with your communications. I would highly recommend car guys to anyone that would need your services.
Vehicle Make : Mitsubishi
They were friendly, professional,and kept me informed as to the progress of my repair.I was in the field for 30 years and was pleased with my experience with them
Their attention to detail on making sure my repair was done seamlessly was really appreciated.
Car done early and actually at a lower cost than estimated.
Vehicle was cleaned and in great shape when I picked it up
Great job by all who were involved.
Best service! Kept me informed. Very professional.
I sent an earlier text expressing my comete satisfaction for a job well done and going beyond my expectations. Thankyou and I will highly recommend you and your team.
When closing drivers side door it makes a bumping noise. will call u
Danny communicated with us about the status when we had an issue with an extra part that needed to be ordered. He was very professional. The receptionist was very considerate and personable. We don't see that very often do it was a delight to speak with a. Sting lady who enjoys her job.
I am very pleased with your updates, honesty, and superb quality repair on my car. Looks brand new.
Work done on time and it's looks good.
Could not have been more happy with the experience Service was and the repairs done perfectly
Your people know what they are doing.
Michael was wonderful. The woman at the front desk, Sheena was very good. The car looks great, even the inside is shiny! It just took too long. Everyone needs their car. I am pleased with everything, except the timing. Thank you very much, M. A. Hahn
Very pleasant dealing with Patty. She made it as painless as possible.
Car was very clean and looked great! If I know anyone that needs your service I will highly recommend you.
Vehicle Make : Volkswagen
Vehicle looks like New again, thanks
Thank you for the outstanding service & hassle free experience
Can not tell you how much easier you made my bad experience
We would recommend car guys to anyone. They turned the accident into a pleasurable experience! The employees were very nice and easy to work with. Thanks!
Thank you very much for the great service and merry Christmas to you all
Thank you. It was not quicker than I thought and looks great.
Everyone was wonderful very friendly, professional and totally honest with everything. Kirk was awesome. Sheena is so helpful and very nice. I recommend you to everyone I know. Thank you for your service. Wonderful job.
From start to finish, great service and friendliness!
The job was handled very professionally and we will recommend your shop anytime
Timely friendly confident. Overall ad good as it gets
Thank you for meeting our time crunch.
you kept me informed about progress and
completion date. You said you would try and
include a small related area that wasnt
listed and you did! Kurt has a great
attitude. I would certainly reccomend you
Took good care of everything. Appreciate the updates on the progress of the car. Would recommend others to come to Car Guys.
Superb job..excellent customer service. Communication on repair progress was outstanding. Just can not say enough positive remarks on all that was done and provided. Thank you????
Keeping us informed and that the car was done exactly when they said it would be.
Repair was made as scheduled . Customer service was exceptional. Good communication. Thank you.
Could not be more pleased. Very professional. Would recommend CAR GUYS HIGHLY. Rich B
It was nice to have updates on the progress. Everyone was very nice and helpful
I am extremely happy with my experience with Car Guys. Everything was perfect, the repair, customer service, timeliness, communication, and the cleanliness of my car when I picked it up. Thank you!
They were very accommodating and Cullen was very professional
Super good job and rapid time---Thanks!!!
Mike was thorough, knowledgeable & courteos. Everyone was super!!! Thank u for making a frustrating experience so positive!!!!! Thank
Very professional, explained in detail the work that done and additional
Parts not originally included in the repair.
I was with your very pleased.
The service was very professional from the time I walked in and spoke to Erinuntil the moment my car's work was completed. Cullen was super; answering all my questions and making sure I understood all that was happening with my car repairs. Cullen even took the time to make sure my car tire's were inflated properly as the tire symbol as on (even though that had nothing to do the repairs).
I definitely would recommend Car Guys to everyone, as they keep you informed as needed such as when they are waiting for the insurance company to confirm previously undiscovered issues that weren't visible at first and when extra parts are needed and an updated finish time frame.
My work was completed in a very timely manner, it would have been on time if no extra parts were needed as well as waiting for the insurance adjusters okay.
Thank you Car Guys for a job well done!
Car Guys is the only collision center that I will ever consider. They are FANTASTIC!!
I appreciated the text updates. The front office staff was very friendly. I especially appreciated Patty's suggestions as we left for 10 dys Thanksgiving.
She solved all our lacking our car issues and helped us dispose of the old damaged back bumper. She is a real asset to your team. The car looks good as new. I will highly recommend your company to others.
They stand by their warranty everyone were friendly and considerate
I am thoroughly impressed with the beautiful job done on my car, and even more impressed by the friendliness, helpfulness and courtesy of everyone there at Car Guys! What a nice group of people you have there!! I also got a kick out of the daily texts about the progress of the repairs on my car.
Thanks everyone. Hope you all have a blessed Christmas season !
Wonderfully run business. You don't see enough of that these days. Thanks
Customer service Mike Deeter excellent
Great service friendly staff
Everyone was so pleasant and helpfuli was updated daily on the status of my car. The car looks beautiful and I would highly reccomend car guys. Tha kyou so much to everyone
Great service. Easy to work with. I'm very pleased
This was the best customer service and repair I have ever had. Could not have been better! My car looks better than when I bought it and I couldn't believe that on top of an amazing repair, they FULLY detailed my car. (And let me say I dropped it off very dirty, like farm dirty) Thank you so much, I feel like I got so much more than I paid for.
My items in my glove box and trunk were moved around
Looked like someone was searching for something
Repairs look great
Great Guys. Always go above and beyond. Thank you for another job well done.
I was impressed with the very courteous and professional service I received. Mike Deeter was wonderful. The receptionist (Ann?) had a cheery smile and made me feel welcome. My car came back perfectly repaired and so clean and shiny....it hadn't looked that good in a long time! Car Guys gets an A from me!
You deserve all repeat service.
Personal was most consideret to make me feel thrust worthy of what had to be done. I am satisfied
Thank you for rubbing out the sand scratches on my doors. You went above and beyond .
Repair Quality -10
Office Staff - very professional and congenial.
Richard G. Mis
Quality repair and excellent service.
Outstanding service and quality. Very professional staff.
they are the nicest people and so accomadating.. real gentlemen
Excellent workmanship and communications
I would recommend you to all that required
We were extremely satisfied with the service we received at Car Guys. Everyone was very helpful and friendly. The body work was perfect. We would recommend CG to everyone.
I wasn't completely satisfied until today when Enterprise e-mailed me & followed up that with a phone call that the rental bill was finally taken care of & I owed nothing.
A great job, and the professionalism of your employees is obvious by the finished product. Thank you
Good service all-around experience
I found the staff to be very professional& personable. I am also pleased with the repair work. I would return there again and would recommend. Car Guys to others.
Vehicle Make : Volkswagen
Awesome pretry much sums it up! GREAT your Communications to us was absolutely the best that we have ever had dealing with any car repair company
Very satisfied. You did great work. Appreciate u keeping me up to date on a daily basis and all the perks. Will def recommend Car Guys!!!
Great service. Professionally done. Completely satisfied.
I will go no where else! Extremely professional, well organized, texted me daily with the repair progress. And best of all the repair was flawless!!!! Need I say more?
The staff were great and made it a pleasant experience. They did a great job on the repair.
Professional, courteous, on time, and delivered a great product. I would definitely do business with Car Guys should the need arise. The staff is awesome. Thank you for everything
Very professional staff. Patty, the agent that assisted me was incredibly helpful. The time frame for my vehicle being repaired was almost exact to the day. All in all, great staff obviously makes for great service. I give it a 9 out of 10.
I was very pleased with each aspect. Mike was always pleasant and professional. I really appreciated the status text messages. The overall experience was great! Thank you.
Excellent service and the car looks Nee. Will certainly recommend your shop.
It was a pleasure dealing with the staff at Car Guys in Lady Lake, Fl. The repairs were done to my auto in the time stated by staff.
The process was effortless.
Everyone made it so easy. They were so kind and helpful. While the accident was bad, the Car Guys made it bearable with comfort and their professionalism. Give them a raise.
You guys were amazing from minute one! Thanks so much for being so quick in returning my vehicle to me! You went above and beyond sparkling up my interior and exterior! I will totally recommend you to anyone looking for your services!
I was amazed by the whole process. Everything was handled professionally but the staff were friendly. I would definitely recommend Car Guy's to my friends and family.
You guys are the best. You made the repair process so convenient for us. We will recommend your company to all our friends.
Everyone was very nice and professional. Car looks great-exceeded my expectations and was ready before promised. Highly recommend.
Great experience, thank you!
Excellent repair work and even better customer service!
The people were fantastic everyone was knowledgeable and helpful. We would recommend them to anyone needing repair work. Enjoyed the daily updates.
Very well don work. Very well done. Will recommend your work to anyone.
Thanks to you and Collin for his great help and interest.
My car was returned to me looking like new. You did excellent work. I would recommend you to anyone.
Went way above and beyond what we expected. Cullen answered all of our questions before we could even ask them!! This is a class outfit and one I will suggest to others in need. Thank you for everything!!!!
Very efficient, timely and courteous.
All together a very pleasant experience.
You exceeded my expectations. Thank you
You're efficient, fair pricing, accommodating, and great customer service.
You folks did an excellent job.
Great job. Look like new car????
You did not replace the hoks that hold up the rear window shade
Outstanding work. Auto looks great
Great customer service! I will recommend them to all my clients!
All of the service reps should be as nice as Cullen Kehoe to work with. Just Wonderful.
Your employees are awesome!! My car was fixed in less than a week! The two ladies and one gentleman up front were great! Friendly, courteous , helpful and thorough ! Thanks Car Guys????
Yes. We do need a radio knob lost in cleaning replaced, but I understand it was ordered. We are happy with the repair.
Prompt service work was done on time and done very well
I am well pleased with the repairs, and I will recommend your service.
Very pleasant experience. Dine in very timely manner
Did an awesome job!! Did everything in a timely manner.
Staff was very courteous and keep me informed to the status of the repair. I would recommend them to anyone and have.
My car looks great ... Thanks
I was very impressed with the service I received. Your staff is First Class
Worry free! Thank you for all the attention and prompt coordination of service!
Excellent and very professional.