Outstanding customers service!!! Match by none
Missing item from car. New scratch on rear left panel.
Tom and everyone else there did a great job. The car looks brand new.
Like updates. Very courteous. Explained things well.
Great job. The car looks great!!
Kept me well informed. Excellent job. Quick service
Kept me well informed with the progress of getting my car repaired
Staff was great and work was completed prior to estimated date. Owe was very good. Staff went beyond by cleaning and washing my car. I would definately recommend Abra to have work done.
ABRA personnel were very kind and courteous. They provided progress reports on my vehicle by phone and email which I really appreciated. Keep up the good work!
ABRA is I the best place to go ever EVERYONE there are so nice
Paul and Tom are AWESOME always understanding And compassionate as I felt terrible about my car
A really big thank you to them
Linda S Granlund
I already knew Abra was the best place to get my car repaired. I wouldn't take my car anywhere else. Thanks to Josh who was able to get my car back to me sooner than I expected. He kept me informed the whole way through. My car is perfect and no surprises..the estimate was exactly what I paid. I would refer all my friends and family to Abra.
As I previously texted, the service was excellent by the whole team and much appreciated . Thank you!
ABRA team went above and beyond to get my vehicle fixed. Scott communicated everything so clearly and efficiently . Awesome service and job well done! Thank you!
Really appreciated (and surprised) by the cleaning of the inside of my vehicle! Abbra aims to please and definitely hits the mark. Thanks!
The repair was great! But the thing that I liked the most was the vacuuming of the inside of the car and the care that was taken with that part of the job. I loved that!
I always feel so good after I have had something repaired and refinished at ABRA. My car almost looks like new and has been a good performing auto. Since I am elderly I hope to keep it the rest of my life - even though my children think it is too big! I actually believe, however, that it is more than that. The people at ARRA are not only working for themselves but are actually trying to help you out , too. Thank you to all the workers at ABRA!.......An anonymous widow and a satisfied customer!
Great communication and timely repair. Thanks!
Excellent service from Tom. Cleaned up so nice it's like new!
Outstanding customer service and outstanding workmanship! The manager was friendly and accommodating. We were extremely pleased with the results completed in a timely manner at a good price. We would heartily recommend them.
Loved all the updates via text and phone calls.
Job well done. Iam really appreciate your work. Thanks for wash and cleaned my truck for me.
Went beyond the call of duty. My car was done perfectly and they even had to come and pick me up.
Appreciated the status updates and knowing what was going on. Also appreciate the care they take of my car and make it look it's best! Also appreciate the detailing! So nice to drive a clean, dent-free car! Great work!
Thank you so much for getting the porche done so quickly. We appreciate your prompt service.
I Love it! My car is just like it came off the showroom floor. Great job!
Wonderful Customer Service! Everyone here was so helpful and made my car look better than new. Thank you all very much. Maplewood Location was wonderful to me and my car.
Vehicle Make : Mini Cooper
Everyone was extremely helpful and accommodating. Cee was very professional every time I spoke with her. This was probably in the top 3 experiences I have had with my car. Great service.
Great job as always. You guys over at Maplewood went above and beyond my expectations. Well definitely come back here if I ever need body work or glass work done!
The work was done very well and I was kept informed throughout. NICE JOB
Excellent staff and service.
Done a wonderful job on my 2004 Acura. Thanks you
My car looks lovely! Very professional service.
Kept me informed along the way and were very courteous . I appreciated that. Received my car sooner than anticipated . The car was clean and well done. Thank you. Jan C.
I had really great service! Scott was patient in addressing my concerns. I would definitely come back and recommend Abra Auto to friends.
Excellent support and polite staff.
Great communication and customer service.
I only bring my car to this particular Abra Auto because they are consistently good. They go above and beyond to make sure everything is done right and done well!
Vehicle Make : Mitsubishi
Good customer service ,, thumbs up to u guys ????
Always have had a great experience with Scott and crew.
Great customer service and good work.
Excellent communication from the team. Personable service. Hu Great work. Beautiful finish. I always recommend Abra.
I'm very satisfied with the people who work there. If something happened to my car in the future, I would go to Abra Auto Body & Glass to get it fixed. Thank you very much. I really appreciate it.
The repairs were completed ahead of schedule. I was kept informed of the progress throughout the process. When we picked the car up, it had been completely detailed, inside and out. We were extremely pleased with the outcome. Abra went beyond what was expected. Thank you.
The seams were flawless, the color matched beautifully. I was very pleased with the work done to my vehicle.
Excellent work. Great communication and great people to work with.
My truck was sooo clean and the job appeared well done.
Shop was quick and my vehicle was done early.
Even though it took longer than expected, they made up for it by paying for my rental car the entire time so I couldn't be more pleased.
Thank you for doing a great job repairing my car.
Abra completed my car repair in a timely manner and kept me updated throughout. They also made my rental car process very easy. I was thoroughly satisfied.
I love the work done. My car looks gorgeous. Really love the look. Looks like a brand new car. Abra/Scott, I thank you for all you did.
Great job!! I will definitely be coming back for any body repairs for any of my cars! Thanks to everyone at Abra!! Great team!!
Great customer service and great craftsmanship
Scott did a great job with my truck!!
Had to bring it to another shop and pay more money to have it correctly repaired.
Excellent job, on time and i am satisfied overall. And Tom Vang is an excellent employee and customer service. Thank you !
We enjoyed our experience with Abra. They kept us informed along the process. Car was cleaner than when I dropped it off. This is the second time try have repaired a vehicle for us. We would recommend Abra and use again if needed.
Loved the daily updates. I was without my car for two weeks so I appreciated the status. Plus, my Volvo looks great!
We were very happy with the overall service during our experience.
Friendly, competent, and a excellent result
Great experience from beginning to end... Tom always kept me informed of what was happening.. The car was completed ahead of schedule... I will not hesitate to use or recommend ABRA!
Great service as always! They anticipate my needs and deliver more than expected! This team is a joy to work with!
Great work. Done on time. Exceeded expectations.
Everyone involved with the repair work did an excellent job. The car looks fantastic and I was well informed of the process. Excellent job.
Great communication. Thanks!
Great job! They kept me informed on the progress. No complaints.
The text message updates were cute as they were personal and funny. The daily updates were great as well. I had no issues with anything and everyone made sure I was satisfied. My car was even vacuumed!
Very friendly and they make they done everything on time like they say.
Vehicle Make : Volkswagen
Great service all around I always got updated in the status of my car 10 10 10 will for sure recommend your services
I appreciated the communication about the progress on my car. I almost always knew what was going on and how long things were taking. The car looks great.
Cee and Scott were both great to work with throughout the repair process.
Very professional, great service
outstanding work and friendly and professional service.
Car looks great! Extra kudos to the gentleman wo cleaned my car. It had to have taken hours!
Keeping me updated as to when the car would be done. Both phone calls and tex. the mirror looks great and again, the cleaning inside and out is fabulous!!! Thank you.
Vehicle Make : Mitsubishi
Good work. Curtious and on time. Very please and well informed through the process.
They were so wonderful, I'm so greatful for them. My car runs great. Thank you!!
I happy with the job done team Abra auto
Awesome customer care. Really kept me updated
Very friendly and great daily updates about the status
Kept me informed-- well done!
I really appreciated all the updates via text messages and voicemails.
Please stop the automated text messages while you have my car. The texts are not only not informative, they're actually filled with misinformation. Not helpful!
They did a really great job on my vehicle
They keep an update on what's going on and where is the process. Well done and satisfied their works! Thank you!!
Very attentive, liked frequent updates.
Tom was great. He kept me well informed and the repairs were top notch!
I was very impressed with how informative ABRA was with providing a step by step update on the progress of the repairs. I also appreciated how nice the staff were, answered all my questions and concerns as needed.
Ce at the front desk seems like a wonderful young woman and has great customer service. She seems to know her job well. I enjoyed the vibe in the office. Everyone seems to get along well. Great experience!
We are vary happy with our experience at Abra Maplewood. A big thank you to Tom and his team at Abra.
Your team did a great job of contacting me and keeping me updated.
I have had this shop do work for me before. They always do great work & treat my car as if it is their own. I recommend them to people at work when the need arises.
Scott's communication was excellent and the car looks great.
Good job, I would return with any of my cars that that have damage
The work is very unsatisfactory. Still see many white pain spots and minor scratches. Not detail oriented. Will not recommend this shop to another friend.
They were the best body shop I have been to.
Awesome job and great communication during the repairs.
EVERY ONE was excellent this isn't the first time l used abra and I hope I won't need you guys again but if I do must definitely will come back thanks for a wonderful job
Great customer service and communication.
The frequent updates on the status
Of the vehicle was cool.
They were really informative and very professional. They informed me on everything and kept me up to date on how everything was going. Best service that I ever had on a car repair.
Communication is key and Abra did a good job of keeping me posted.
Your people were very friendly and kept me informed during the entire process. I was very happy with the completed work.
Very efficient. Great service.
Cee and Tom made my repair experience extremely efficient and enjoyable. They each were very informative in advising me on the tasks I neede to complete and on setting my expectations on how long our family would be without our vehicle. I will go out of my way to recommend Maplewood Abra thanks to their exceptional and personal customer service. Thanks. Rick Schute.
Yes.i will pass on friends,family.
You done a great job, thank you to Abra.
Thank you for your service and keeping me informed on what was going on. :)
ABRA kept me updated on what seemed to be a daily basis. As a client/customer, I appreciated that. I also was impressed with the finished product. The car looks beautiful.
Very professional and kind. Car looks great!
Vehicle Make : Mitsubishi
They did a fast and great job
My experience at ABRAwas really good. I just stopped in without an appointment on a Wednesday afternoon. I was given an estimate with a day and time to have my car repaired. I had an appointment on Friday that week and took my car in and it was finished that day. I am very satisfied with ABRA from start to finish. Thanks, I will surely choose ABRA in the future if needed and will refer friends and family!
I am Chien very satisfaction the abra the the work they do
In the future if I know someone who need the car fixed I will prefer them to abra auto glass and body shop
Seemed to be very focused on customer service.
I was very pleased with the results. I have an older car that isn't worth a ton, but I was treated like a VIP. They went above and beyond to make my old '99 look better than I thought it would.
You do a great job with a short time
Good communication and car delivered when promised.
The only thing that would prevent me from using/recommending ABRA in the future is the excessive emails I am subject to. If you continue to contact me, my business will go elsewhere.
We were keep well informed of progress on vehicle repair and it was completed on time!! Enjoyed the computer messages too that were sent regularly. It is rare in this day and age one gets even a small amount of customer service so really appreciated being kept informed!
Very professional. Extremely friendly. Painless experience . I would definitely recommend ABRA to anyone.
Very impressed with continuous updates I received.
Tom was excellent! Great customer service, great work.
Fantastic service. The team updated me daily on my car and made the process extremely easy for me. My car got done much quicker than I expected and thought they did a great job on it. Thanks Scott and all of the Maplewood Abra team!!
Fast, courteous, and many updates, great repair!!!!
Thank you for a great job with my car.
Did a great job of cleaning the inside of my car although I did not expect that attention
Thanks for keeping me informed about the status of my repair.
Tom was great!! Provided a lot of feedback and my car was done on time!
Repairs done on time and excellent quality. Also cleaned interior which was appreciated. Communicated by text to let me know status. Could not ask for more.
Overall, I am satisfied. It would be good to tell me that I am getting updates via text in addition to phone calls.
Good sevices we come to this shop every time we needed.
Very professional, and kept in touch with me every step of the way. Car was ready earlier than expected.
The damage was fixed on time as estimated. Car was cleaned and washed. Great customer service. A great job overall.
The workmanship and customer care was amazing
Yes, do you doing good and make like I want I always fit my car at Abra auto body
Your receptionist isn't friendly at all
Great service, on time, friendly, well-run shop.
I would recommend. You guys to anyone i know :)
A class act! The folks at this location are truly Professional .I was treated like they knew me personally. Paul Talbot was one of the most caring person I have ever dealt with. Scott Pomeroy kept me completely informed at all times. The receptionist too, was very helpful and polite. I can not say enough about the fine work that was done on my truck. Thankyou all .
Excellent job on the repair! I was blown away on how fast the repair was and how helpful the text message updates were. I would recommend Abra to friends and family!
Excellent service, but I still need to check it out during the day.
The car looks great. They washed it and cleaned interior
Scott did a great job facilitating the repair and the entire staff took very good care of the car. It was in showroom condition when I picked it up!
My car looks just like when I bought it. Love it
Everything went well! My vehicle was finished being repaired earlier and faster than I expected. I was greatly pleased and I am truly grateful. Well done team!
Looks great and work was done quickly
The guys at the shop were great - friendly, helpful and quick to repair our vehicle in a timely maner.
Exceded expectations which were very high
Tom Vang went out of his way to make sure that we received the best possible customer service.
Vehicle Make : Volkswagen
Liked the way I was kept up to date. Plus they got it done earlier than they had told me.
You can back off on the automated "warm & fuzzy" text messages. It's overkill.
Very fast and repair was excellent
Unbelievable service from Tom. My car was fixed within 10 hours of my first call. Couldn't have been easier!
Vehicle Make : Oldsmobile
Tom was amazing!!! Called every day with the update!! Car looked amazing and was cleaned inside too!! Best place to get work done!!
My experience with Albra has been absolutely phenomenal from the time I went for the appraisal . I've been out of town while the car was being fixed.I have been notified through text messages and voicemail on the status of the car. Can't be more satisfied with the employees and everybody that is help me.thank you I would definitely refer people to you. Again thanks again..
I was surprised how everyday sinced i dropped my car off, abra staff always conacted me (call & text) giving updates on the progress of my car repair. which i am thankful for!
the abra team went over beyond by vacuuming and washing my car after completion!
in addition, abra team was able to finish repairs 3 days earlier than scheduled.
and last, the abra staff were helpful and friendly.
Great service and fast!!!
it was like night and day difference between the Maplewood abra versus the Roseville Abra. Maplewood should be the model for how abras are run
They took care of everything including getting me a rental car it was perfect thanks
Professional service and completed before the scheduled pickup time
They went above and beyond with touch ups and my car was very clean both inside and out which was a nice surprise.
Excellent customer service! Tom Vang was wonderful to work with. I'd recommend your place without hesitation!
1.) 10 as referring to a friend or family.
4.) Yes, ready as promised
5.) No after repair