As always, your team was professional, prompt and provided excellent service. My car was repaired perfectly and your team gave me a happy ending to my first major collision!
My experience with both Angela, in the body shop, and Brian, in the service shop, was far above my expectation in both quality work and customer service. Brian stepped in when another service representative had left your employment and went above and beyond to service my vehicle and to install new tires. He maintained contact through text to keep me informed of progress. He is an exceptional employee. Angela, too, stepped in in this same situation. She managed my auto body repairs extremely efficiency and assisted me with rental car issues that developed with changes in employees at the dealership and worked well with the insurance company. I continue to purchase Fords not only because of the quality of their vehicles but because of the quality of their service work. These two people are outstanding and among the finest I have encountered in the 30yrs that I have owned a Ford product.
Thank you for taking care of my automobile issue.
Courtesy Ford Body Shop Replied:
Thank you for trusting us with your vehicle repair!
Super fast, did a great job!
I felt respected and relaxed the entire process and thought the car looked beautiful after!
Repair is great and was not only on time but was three days early.
It was my pleasure dealing with the body shop with Rod and Jason they made the experience a lot easier, and kept me updated from start to finish.
Thank you for the great work that you do.
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