They did an excellent job on my repairs in a timely manner.
I will be sending photos to the insurance company because I believe small lines are on the bumper that were not there before sending in my car. The door trim is loose and my door is not lined up correctly. I was informed that my car was supposed to be clean and vaccumed from the insurance company -the only parts of my car that were clean was the parts repaired. Is this normal procedure only clean what is fixed. I took pictures so I can send so I can back up this claim. I liked the fact I was up dated at where my car was in the process but my car looks great where they fixed half the bumper but the other half not do much. I realize some of the damage was not attached to the accident but I do not remember some of fine lines. I will be contacting service King and State Farm because I'm not happy with the final product. The service guy was nice and they got me in sooner than the other place l I was going to go but am regretting not waiting.
Vehicle Make : Volkswagen
This is the second time my super beetle has been serviced at Service King. Both times I've been happy with the work. Thank you.
Service King was very courteous and professional. I kept abreast of every stage of the repair and the estimated completion date. I was very impressed that the repairs were completed so timely and precisely. Even when I noticed a part had been overlooked, it was replaced immediately. I have always used Service King because of the quality of their work and professionalism. Thank you.
Great job and great to work with. Derick was very helpful and I appreciate the communication.
Marissa at the New Braunfels TX location was superb in taking care of me. The appointment for me was made for a different location by the insurance companies but Marissa found me and got a suitable car for me.I appreciate the care she took to make me happy.
Treated very well and quality of work was very good
Amazing work and super fast. Awesome job guys!!!! Keep up the good work!!!
Great service by Derick. The paint job had to be corrected.
I'm very pleased with the service I received from Service King. I really like that they kept me aware of what was going on each day with the repairs. Ed is excellent at his job, very nice and informative. I will recommend you to my friends if they need any auto repairs
Repairs were completed sooner than expected and the staff was friendly and professional.
Great customer service. Fast and painless.
Edward was great, very efficient and friendly. My cat was fixed ahead of schedule which made me very happy. I would definitely recommend Service King to my friends.
Derick was fabulous and very professional. I really appreciated all the texts keeping me updated on the progress of the van and the full tank of gas when I picked it up today.
The car looks really good & praise the Lord
it seems to drive fine too. Thank you
I was amazed at how quick they did the estimate and how correct it was I asked them to put the truck on the machines to make sure that it wasn't and they did that for me and the door closes very well of course I will keep checking make sure that it does not get back but from what I can tell they did a very very good job and they also very polite and treated me very well I am a disabled veteran and I really appreciate what they did
Kept communicating the progress with my vehicle through the duration of the repairs and made it convenient for the return of my rental. Thank you service king
Liked how we were given updates every day. Very professional personnel.
It was easy and convenient and they kept me informed