Courtesy Toyota, Chrysler, Kia Inc.

It was the worst experience ever

I was satisfied with the workmanship, but I was left on hold for an extended period when I called. And the day I picked up the car they were very disorganized...couldnt find my keys, etc.

Thank you so much for the quick repair. The costumer service was outstanding.My car look like new again !! I am a happy costumer!! Again thank you for what you do best!!

more than 3 weeks to get the running boards. If they had an issue with the vendor they could've asked me where I bought them

On time service

The collision shop everyone who works there was wonderful especially Amber she was great

My car was not done, I was asked to come get it and it was not done. The second time the paint was dripped on.

I was unhappy with: False promise dates of completion Lack of communication. I had to pull everything. Repairs were inadequate

This was the most horrible experience I've ever had in having a car repaired. I assumed by taking my vehicle to the dealership that everything would be done properly however that was not the case courtesy collision center at Toyota said my car was ready I went to go pick it up and noticed that the bumper did not match the rest of the vehicle I called someone out to look at it and they agreed they said give them one more day and they'll fix it I did that was called back said my car was ready again went back the color was off still it was like a blue color and my car is white and they said give them some more time to get it right I did a full week went by they said my car was ready I went to go pick it up noticed a lot of imperfections where they painted bubbles etc. and notified the manager he came out and started marking all over the car with tape of all the imperfections he could see it took him a whole Nother week to fix the vehicle I just received it today and so far so good but would never recommend this collision center to anyone not even my worst enemy.

Matt my estimater was great. The female I spoke to several times about the status of my car, kept telling me that my car would be complete either late tonight or tomorrow for sure. What it came down to was she was checking to make sure Toyota received all the money from my insurance company. I reminded her that I owed my deductible of 500 dollars. Lo and behold my car was finished the next day. I will not advise my worst enemy to go here for anything, not even a tire rotation or check the air pressure in my tires in my old beater.

I was very satisfied with the outcome of the job and how fast it took to fix the damage. Thank you so much for good customer service and getting my car in the shop quickly.

Angie Garetson, David Letterman and Dewayne (Courtsey van driver) were all very professional and extremely helpful. I was very happy with the service and have been telling everyone I know about the great service! Thanks - Toni Welch

THANK YOU

Very pleased and impressed with your service. Would recommend you to anyone I know. ????????

Awesome job... very friendly and courtesy

I'll let you know if it ever gets done!

I believe the job was very thorough and I really appreciated the communication. Text messages helped me to know status on my vehicle.

GREAT work!! Thank you Roberto for fantastic customer service!!

Robert did a great job of keeping me informed.

Great service having the rental car rep meet me at Courtesy. The text updates were very helpful.