The team did not get it right on the first try, but I pointed out the remaining issues immediately and the team made it right on the first retry. Not ideal but acceptable and so far final quality of repair appears to be high.
I was most pleased with the service. The ladies at the front desk were most welcoming, and clearly guided me through the steps.
The workmanship on our vehicle's door was excellent. I'd recommend Nalley Automotive to anyone.
As I was out of town when car was ready I appreciate Robert LeCroy putting my car inside until I returned.
Kept me informed about the progress! Nice touch.
Excellent job completed ahead of time and a very clean vehicle inside and out.
Robbie gave us great service & constant updates!
I do think they could have washed my car when completed as I could hardly see out of the windshield or back window.
Not my first time using Nalley Collision. Very happy with the work done on my car.
The helpful attitude of the front counter and appraisal personnel is just the beginning. The quality of the repairs and the adherence to the promised completion date are impressive.
Very good service, and the car looks awesome, like new!
They did not completely fix my car.
One issue, not sure what was done with regards to the back-up camera, but when I brought the car in, the radio/bluetooth had sound, now it does not. Everything else looks good.
Nice job on making my vehicle look like new.
The Nalley Collision team did an excellent job fixing my brand new Toyota Sequoia TRD that was involved in an accident. Everyone was polite, professional and friendly for what was an upsetting time for me.
Wonderful Customer Service, and A job well done.
Great customer service.
Good feedback on the progress of the repairs.
Extremely friendly and very professional! Would highly recommend Nalley Luxury Collision to anyone!
Thanks you for the great service. Your constant communication during the repair was appreciated.
I was disappointed to not receive a call about the estimated before the work began.