They left a dirty smelly towel inside my trunk and forgot to take it out.
Friendly and efficient!! Thank you.
Vehicle Make : Volkswagen
Very impressed by the professionalism and timely action taken by Cook's Collision #2 in Davis. Repairs were completed ahead of schedule with exceptional craftmanship. Highly recommend their services for any person seeking honest reliable auto repairs.
All your staff were very friendly and helpful. I was kept informed thru out the repair.
Very satisfied with the repair.
I have told family and friends about your work.
Very thorough and finished ahead of schedule
Stephanie "owned" the repair process from A to Z. She and the team were very professional at every point of contact. Paint match was a challenge but looks like Cook's **** nailed it. Repairs were done timely and to date were/are perfect.
Excellent service. An amiable demeanor by the Front Desk lady would have easily earned your business an OUTSTANDING rating from me.
Thanks, great job! Stephanie Hahn was particularly helpful with timely communication.
Victor Lee’s professionalism, expertise and commitment to empathy on our collision and repairs mad these past weeks bearable and stress free after our car accident. Would recommend Cooks Collision to anyone in need!
Everyone at Cooks was helpful and kind, even going out of their way to call me and bring over a library book that I had left in the waiting area. Stephanie Hahn was wonderful to work with. She communicated clearly with me before, during, and after the repair, and stayed late so that I could pick up the car on the very evening that it was ready. We would highly recommend Cooks Collision to others.
Absolutely excellent work. Many thanks!
Staff members were kind and helpful and they explained the process and what was happening to my car
All the work done on my car was great! And it was nice to pick up the car washed and cleaned on the inside!
Cook's did an awesome repair job and their customer service is the best.
Cooks Collision of Davis #2 on Chiles Rd. provided us with great service throughout the process. The partnership with State Farm was a helpful advantage. It was a pleasure working with Stephanie Hahn, who kept me informed all along the way. My car had quite a bit of damage after colliding with a deer on the freeway. It was repaired amazingly well and returned sparkling inside and out. It was returned 2 week ahead of the original estimated time. Also convenient to have Enterprise auto rental right next door.
Need to bring it back in as the window that was installed has previous scratches in it- not sure why that was not caught in the review- thank you
The polish is very shiny and beautiful! It was great that it finished ahead of schedule, everyone was very friendly, and the text updates were helpful. The initial and final calls were fantastic as well to help explain the beginning of the repairs and to confirm completion of repairs. Thank you for doing a great job!
The whole experience was as good as it could be considering the circumstances. Responsive, dealt with the insurance company without my having to intervene. Stephanie especially was incredibly capable and steered the whole thing.