Great job n very respectful
Also, I didn’t like getting a text at 7 am on a Saturday morning when I was trying to sleep in. That is too early to be texting people. Maybe consider emailing instead.
Very satisfied...all the staff that I had contact with were courteous. I will recommend you too anyone needing help. Thank you.
The disconnect between Allstate and factory Finish dealing with parts made the project overdue, but im happy with the outcone
Paint runs, rt fender lettering, alignment
I worked mainly with Arabella and she was fantastic. She kept me informed throughout the whole process and never seemed frustrated by my many questions. Manuel was also really great about keeping me informed. Overall I had a great experience. In my opinion, customer services is what distinguishes one company from another and the people at factory finish definitely delivered exceptional customer service.
There were a few scratches that I asked be buffed out that we’re not part of the damage and it was not done. I just thought since my car was there those little scratches could be fixed and I would just pay out of pocket. But, it wasn’t done.
Excellent communication & quality of service! Friendly and responsive staff, every time I came in or called. They even thoroughly cleaned my car - hallelujah! ????????????
I did like how the car was but they said it was going to take 2 weeks and it took 3 weeks that the only thing I didn't like thank you it is really nice how it looks
Great people. Do what they say they
Say are going to do.
Paint does not match with rest of the vehicle
I was Happy with the work you done on my car , if I ever need Any car repairs I will be back , you did a excellent job on my car , Thank you
The initial time frame was 10 days and although it took 26 days for me to get my car back it was well worth it excellent job left my car looking brand spanking new thanks for all the hard work and efforts to guarantee perfection
The process was completed very well and I would recommend them to others. Liked the weekly updates very much.
I was expecting quality work instead I received
Far beyond exceptional and way above excellent
Workmanship and quality
This team in Crowley Han handle anything
From mild to wild
Vehicle Make : Volkswagen
Car looks worse, paint is horrible, parts not put back correctly, missing clips, overspray, burnt paint while buffing,just a horrible job overall