Always received a friendly greeting, even though the result was to total my 20 year old Jeep Liberty.
When I get a new car, hopefully I won't be back, but if I am, I know I will receive great service.
I have not heard back about my tire. Also the panel below the headlight does not stay in place. I have had excellent service before but not this time.
I’ve done business with Ray Hyde’s
for years. Never again. A repair that I was told would take 10 days ended up taking over 2 months because everything from everything from the original estimate being miscalculated to parts not getting ordered was botched. An absolutely horrible experience with a company I once held in high regard.
A job well done! No issues with the outcome. Even though I was without my vehicle for a month it was worth it. Ray Hyde took the time and effort to make sure everything was top notch. And I was also kept informed throughout the entire process. The car was cleaned and in excellent condition we I picked it up. Thanks Ray Hyde!
You guys did a awesome job as far as repairs but the service wasn’t at satisfactory. I understood the parts was taking extra time to come in but keeping me updated about different situations wasn’t you guys strongest points. I had to keep calling because no one was calling me and letting me know what’s going on. But the overall body work is amazing . Thanks so much guys.
I dropped my car off mid-july and did not get my back until September. Unacceptably long wait.
Great job! Can't even tell where repairs where made. I'm especially pleased at how well Ray Hyde worked with my insurance (USAA) in handling all required repairs. Thanks to all the staff who were extremely nice and friendly. Great follow up texts and calls updating me on the status of my repairs.
I was never told the truth about when the repairs was going to be finished if you would have said it's going to take a month I would have been satisfied but it was day after day and than weeks and when you told the insurance company that I had my vehicle I couldn't believe u lied so I was not happy and it was u wanted your money
My car looked better than before Ray Hyde's took care and got my Vehicle ready in a time they promised THANK YALL
For my needs hitting the original estimate date was great and I appreciate that a lot.
Great job and everyone is very professioal!
Very good work and professional staff
Always courteous repairs done timely and the work is always excellent you take very good care of your customers
The best in the city hands down! From the professionalisms to the hospitality, just awesome!
My vehicle was ready 4 days sooner than the estimate and it looks awesome!
Thank you Ray Hyde!!!
Evidently you have made good team leader choices. I applaud the management team for putting their employees first, since without them there is no Ray Hyde Paint & Body. Thanks for all you do day in and day out. My family wishes you and yours Happy Holidays.
You did an excellent job. Thanks.
Everyone went above and beyond to work with us during a stressfu time. Sooo appreciated.?
You always go the extra mile to satisfy. Great work and friendly attitude!
It wasn’t a bad experience, it was just very inconvenient trying to find a ride to work or appointments while my car there or them giving me a day that it would be ready and it wasn’t ready until 4 days after that date.