Completely professional customer experience. Eli kept me informed of the status of my vehicle. The lady's at the front desk were amazing as well. Everyone was very courteous, pleasant, and fun to boot! The repairs looked great and the car was cleaned and detailed on receipt.
I appreciate that Elias listened to my concerns about my vehicle and made it less stressful for me. I first took my car to Gunn Collision and the guy was extremely rude, unprofessional and unempathic of my situation. I took my car home and decided to bring it to Alamo. When I arrived I was greeted and Elias listened to my concerns. My car was stolen and I left my keys in the center console, I was worried that the thieves would come back. He made sure I received 2 new keys and reprogramming. He went above and beyond. I am thankful for all his help.
Customer service was helpful and easy to work with. Eli was very friendly and kind. His work was prompt and illustrated his skill. My car looks wonderful! I was pleasantly surprised to see that my car was completely and beautifully detailed which I believe illustrates pride in workmanship! I appreciated the ease with which my rental car was acquired and returned and it was apparent your company works in cooperative partnership with Enterprise whose employees were very friendly and helpful as well. I will tell others about my positive experience and recommend your company and Eli! Thank you for a fine job!
The repair is absolutely fantastic! Also my car was cleaned inside and out. Thank you all
Thanks for cleaning the car. However, please don't use that cleaner. Smell gives me headaches. nice job on the repair. I like you guys, but I hope I don't see you again.
Excellent service from Eli and the whole team! Front desk ladies Diana and Elaine are super helpful. One recommendation can gas be filled up at least a ****/4 of tank before returning member’s car. Money can be reimbursed by either customer or insurance policy .
Thank you so much for all the service
Eli kept me informed on the progress of
My car! He was very polite and informative!
Besides the fact that I have bought my
Last 3 cars from Alamo Toyota makes
Me happy to work with such a good
Great communication. Craftsmanship is excellent. Attention to the small details was better then what i expected. Customer service is excellent. I would recommend Alamo Toyota to everyone.
Eli was super friendly and always called with updates as promised! I hope to never have to get my car repaired again but if I do I will bring it here for sure! The ladies in the front office are extremely nice and helpful as well. Overall great experience.
The whole staff starting with Miss Diane at the front line ending with Mr Elias **** and his crew were great. I am very happy my insurance company, USAA chose them for me. Thank you
Eli and J. J had great customer service. I am very happy with the work that was done to my vehicle. I also got my vehicle back in great time. No compliments
Loved the serve and the text updates to keep me informed. Everyone in the shop was amazing!
The service people I dealt with were very professional and pleasant to work with.
Always first class workmanship and service!
We appreciate the communication keeping us informed of the repair work and of the quality of work performed.
Thank you so much for making my Highlander new again. Customer service was excellent! Thank you again.